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Reviews of Rhine Castle Hotel

3 out of 5
Rhine Castle Hotel
No.52-11, Fulu St., Shalu Dist, Taichung

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 306 reviews" "
Rating 8 - Good. 131 out of 306 reviews" "
Rating 6 - Okay. 42 out of 306 reviews" "
Rating 4 - Poor. 12 out of 306 reviews" "
Rating 2 - Terrible. 5 out of 306 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Aris, Korea

Liked: Cleanliness, staff & service
Clean hotel near the crowd
Location a little bit confusing, because the receptionist and the hotel are separated... It mostly apartment-style hotel... It's very clean and the facility is good... but without a heating system, it is little though during the winter.
Stayed 2 nights in Dec 2017

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean & comfortable stay! Highly recommend
Clean and comfortable. I stayed here during North-to-South bicycle trip. The manager was very personable -- highly recommend!
Stayed 1 night in Oct 2017

8/10 Good

Yeh

Liked: Staff & service, property conditions & facilities
Frendly and convenient hotel
The receptionist is nice and have a call for confirmation before checking in. The room is tiny but have anyone I need. There is a carrefour 3 mins by walk and bus station 5mins by walk.

4/10 Poor

RG

Disliked: Property conditions & facilities
The room was fine but really a bit small for the price and location. Hotel is far away from city center and overall nothing really special about this hotel at all, no shower just a hose in the bathroom. Most hotels at that price have a nice big shower. This hotel has no built in showers at all, and the room was no bigger than my own bedroom. Will likely book there again. Just not worth the price and location of the hotel.
Response from General Manager on 24 Nov,2016
Thank you for your comments! Because you set the economic room so the room is smaller, and is a holiday so the price slightly higher than usual, you are welcome to the next Ping Yue came again, we arrange for you big room and large bathroom ^ _ ^ Although we are not a luxury hotel, but we provide the same security as the home clean and tidy accommodation, I hope every guest a home feeling and wonderful accommodation memories! Looking forward to serving you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very difficult to find ...
Helpful staff, when they were there. Very difficult to find, no (English) sign. No reception at all. Room was OK. Bed hard. Room clean, but not made up during stay. Shared bath, but I was the only one using it .Fourth floor walk-up. It didn't feel like a hotel.

8/10 Good

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kevin, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel
A really cosy, lovely & family run hotel. Very nice & comfortable. It's situated on the suburb of Taichung city, in a town called Shalu. Set back is bit far from train station, but the comfort of the hotel quickly overcomes the tiredness of walking from train station. A huge Carrefour supermarket is just behind the hotel & anyone would be able to get anything there. The room is clean, comfortable & bed was big. When I stayed that night, Tav was not working too well but the attentive & kind staff got it fixed soon. Highly recommended if you do not want to do anything during holiday.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good but not in the washroom
All is well, except the bathroom. Shower was come from the washing sink in a narrow corner, and the toilet was somehow smelly. Despite the room is spacious, the bathroom is way not pleasent.

8/10 Good

Jay, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Nice and convenience
Convenience, very close to Taichung airport, nice place to stay

8/10 Good

Soso, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so nice and helpful.
The hotel likes the home and the area likes the social area. You can enjoy their live styles.

8/10 Good

A traveller, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good service
It's not bad for staying in this hotel, safe and comforty, they would contact you before you arrived and offer pick up service, also provide travel info.. Just a bit far away from the city center and have to get bus for going out.

6/10 Okay

Verified traveller

Disliked: Room comfort

10/10 Excellent

Anjali and Jamie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, happy and helpful!
The room was amazing; big bed, A/C, good tv selection, very clean and comfortable and WIFI in room. Staff were so helpful, came to find the taxi when they weren't sure exactly where to go. We're cyclists, so they let us put our bikes together there, gave us lots of maps to help us on our way, helped to find out train/bike info and let us leave our bike bags to come and collect on our way back. Great value breakfast voucher came with our stay. Very close to airport, restaurants and carrefour for any needed essentials.Thoroughly recommend this place to all; Miffy and co ensure a happy stay!!!

10/10 Excellent

oscar, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star services with 2star price
host of this hotel provided excellent services, nice and friendly staff, highly recommended :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

King Arthur, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Rhine Hone (or Rhine Home really, I think Hone was a typo) is not a hotel exactly. It doesn't have your 24 hour hotel staff, no coffee shop downstairs, or even the usual hotel lobby. It's more of a bed and breakfast, than anything. The rooms were spacious, and bright. They're clean, had ample provisions, and most had access to Wi-fi (which had a reasonable speed). What makes this place shine is the sheer hospitality of the people running it, they're very accommodating, called me and emailed me a day before I was set to check-in just to see if Id have trouble getting there. Gave me her personal no. because we're getting in really early, and gave us early check-in for no charge (subject to the availability of the room of course). My only problem with the place is it's a bit far off from the venue of our convention, and taking a taxi back and forth can get expensive, but that's my fault though for not researching more about its location. The area was excellent, lots of walk-able eating places, and there's a bus stop not 5-mins away. Over-all, the experience was enjoyable. I would definitely come back if I was in Taichung again (assuming I don't have daily meetings an hour away).

8/10 Good

芸綺

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
老板跟老板娘都很勤切，熱情介紹週邊環境與餐飲，隔天退房也很熱心幫我們拍機車旅行的團體照，唯一美中不足是浴室排水設計不良，希望下次有機會再入住能改善。
Stayed 1 night in Apr 2024

8/10 Good

家暖

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不錯，可回住！
Stayed 1 night in Mar 2024

8/10 Good

君豪

Travelled with family
Liked: Cleanliness, staff & service, amenities
民宿主人熱心親切，住宿環境清幽，步行即可抵達附近的家樂福、便利商店、餐飲店，生活機能方便！
Stayed 2 nights in Dec 2023

10/10 Excellent

Gyeongnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

珍敏

Liked: Cleanliness, staff & service, property conditions & facilities
環境舒適，乾淨，老闆娘一家人很和藹，唯一缺點如果拿大行李箱要爬樓梯較不便，因沒有電梯
Stayed 1 night in Dec 2023

8/10 Good

XIN-HUEI

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

YIHSUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
賓至如歸
去光田醫院做健康檢查。所以選擇住宿在醫院附近。老闆娘非常親切和善。與我們聊天很久介紹附近好吃的好喝的。我們提早到還特地幫我們升降房間。隔天一大早還提前起床要載我們去醫院..非常感恩老闆娘。往後到沙鹿首選萊茵堡。
Stayed 1 night in Jul 2023
Response from Sandy on 18 Jul,2023
非常高興接待您們！我們希望每位入住的客人有家的感覺期待各位再次入住_願上帝祝福您們身體健康！諸事順利！

10/10 Excellent

慶毅

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
一切都很美好
Stayed 1 night in Jun 2023
Response from Sandy on 24 Jun,2023
非常感謝您再次入住，和對我們的鼓勵！萊茵堡希望提供您家的感覺和美好的住宿回憶，歡迎您呼朋引伴再次前來！

8/10 Good

翔

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
床容易滑動 如果兩張創併在一起 建議可以連接再一起
Stayed 1 night in Apr 2023

6/10 Okay

wen-yang

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
冷氣不能用
冷氣不能吹，直接出現故障訊號，有和老板娘說，但她並沒說壞了，是內外溫差關係😔，還好現在不是夏天，不然會熱爆無法睡，週圍環境還不錯，很方便
Stayed 1 night in Mar 2023

10/10 Excellent

Chi-Tien

Stayed 1 night in Mar 2023

4/10 Poor

Hsiu Chin

Stayed 1 night in Feb 2023

8/10 Good

YI HSUAN

Stayed 1 night in Feb 2023

8/10 Good

Li peng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place Boss very nice
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
生活機能方便適合休憩過夜的住宿
鄰近便利超商及二高交流道，晚上想逛有寶雅、UNIQLO、家樂福等，想吃有麥當勞、八方雲集等生活機能方便，住宿週遭環境安靜，房間內簡潔乾淨、床鋪舒適，是可供在旅遊中好好休憩過夜的民宿。
Stayed 1 night in Jan 2023

10/10 Excellent

YT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
很棒的旅店！
乾淨、舒適、周邊很安靜，老闆很親切，周邊也有賣場，很方便
Stayed 1 night in Jan 2023

8/10 Good

Kuo Yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
民宿主人熱情，房間乾淨，入住當天寒流，熱水夠熱，停車方便，附近飲食便利。
Stayed 1 night in Jan 2023

10/10 Excellent

wengwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Sandy on 5 Jan,2023
非常感謝您的肯定！期待再次為您服務！

8/10 Good

碧玲

Liked: Cleanliness, staff & service

8/10 Good

Yen-Chih

Stayed 1 night in Dec 2022

8/10 Good

HSIU YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆免費3人房升等5人房，晚到還幫預留停車位，態度客氣。
Stayed 1 night in Dec 2022

10/10 Excellent

wengwan

Stayed 1 night in Nov 2022

10/10 Excellent

佩玲

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

宜宣

Stayed 1 night in Oct 2022

10/10 Excellent

清武

Stayed 1 night in Oct 2022

10/10 Excellent

Yuhsien

Stayed 1 night in Sep 2022

8/10 Good

桓齊

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務不錯
Stayed 1 night in Sep 2022
Response from Sandy on 23 Sept,2022
非常感謝您入住萊茵堡！我們期盼給住客有家的感覺和美好的住宿回憶！歡迎呼朋引伴下回再來_

8/10 Good

仲良

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨舒適，交通便利，鄰近夜市，服務良好
Stayed 1 night in Sep 2022

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆娘服務，幫忙預留停車位。
Stayed 1 night in Aug 2022
Response from Sandy on 23 Sept,2022
非常感謝您入住萊茵堡！我們期盼給住客有家的感覺和美好的住宿回憶！歡迎呼朋引伴下回再來_

10/10 Excellent

ssu-kuan

Stayed 1 night in Jun 2022

10/10 Excellent

Ching wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

CHUN YING

Stayed 1 night in Apr 2022