I’ve stayed here a few times. I like the unlimited soft drinks and coffee. Rooms are generally clean and staff is super friendly. Reasonably located between two major MRT stops and less than 10 min on the MRT to Songshan airport.
However, every time I’ve stayed in this hotel, the shower water doesn’t drain. I’m sure there’s a bigger plumbing problem that’s not being addressed, but it’s really gross to stand in ankle deep water while you shower. Also, despite being a fully nonsmoking hotel, there is always the stench of cigarette smoke. A lack of smoke dectors makes it easy for any guest to ignore this rule and get away with it. I hate to say this is a really unfortunate and frustrating thing about a lot of Taiwanese hotels...the management really doesn’t care and not enough people pitch a fit about it for them to even think of doing something about it. ARK hotel, please fix your plumbing and actually fine guests, per the signs you have up everywhere, who smoke in your hotel