Property amenity

Reviews of Home Hotel Da-An

3.5 out of 5
Home Hotel Da-An
1F, No. 219-2, Sec. 1, Fuxing S. Rd., Taipei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 26 out of 1000 reviews" "
Rating 4 - Poor. 7 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home hotel Da an
Excellent service!
Stayed 18 nights in Mar 2020

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel! Very close to SOGO and the blue MRT. Room is moderate in size. Overall pleasant experience!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room
It was conveniently located near the lively 東區. The room was clean, and the tub was a nice touch.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Spacious room, relaxing environment and good services
Stayed 5 nights in Jan 2020
Response from Front Office Manager on 3 Feb,2020
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased overall with our service, room and environment. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Man Chaan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Front Office Manager on 27 Jan,2020
Dear Man Chaan, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with our service. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Front Office Manager on 27 Jan,2020
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with our service. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Tse Ping Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Front Office Manager on 27 Jan,2020
Dear Tse Ping Paul, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with our service. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Chen Fatt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well cleaned daily. Everything is in good condition, very comfy. The kids love the big bath tub. The location is good close to mrt and sogo.
Stayed 4 nights in Jan 2020
Response from Front Office Manager on 3 Feb,2020
Dear Chen Fatt, Let us begin by thanking you for taking the time to share your experience with other travelers following your recent stay at HOME HOTEL DAAN. It brings me great joy to learn that you appreciate our comfy room as well as the bathtub. I am also glad that you took notice of the room being well cleaned daily, as our housekeepers work hard to make this environment as comfortable as possible for our guests. Our convenient location is often spoken of by other guests, and we are glad that you find it ideal for you as well. Again, we would like to thank you for choosing to stay with us and we look forward to your future visit, hopefully in the near future. HOME HOTEL DAAN Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Front Office Manager on 27 Jan,2020
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with our service. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Front Office Manager on 27 Jan,2020
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with our service. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

tak mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphere!!! Ppl are nice!!
Stayed 2 nights in Dec 2019
Response from Front Office Manager on 15 Jan,2020
Dear Tak Mei, Thank you for taking your precious time to share your experience with us. NO PLACE LIKE HOME!! On behalf of Home Hotel Da-An, we would like to thank you for your feedback following your last visit of us. We will continue to improve our service quality as we always do, and your kind compliments have greatly motivated our team. We are looking forward to welcoming you back HOME in the not too far future. HOME HOTEL DAAN Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but could be friendlier.
Very convenient and well kitted hotel, but perhaps compared to the other hotels we stayed at this time, they felt less personal or friendly. No one greeted us when we walked in and out of the hotel, even though the front desk was looking at us, and we were the only ones in the lobby. Resulted in a couple awkward seconds.
Stayed 4 nights in Jan 2020
Response from Front Office Manager on 15 Jan,2020
Dear Valued Guest, We are truly regretful to read about the unpleasant experience you have had during your stay here at HOME HOTEL DAAN. We would like to express our sincere apologies, as this is certainly not our intention and not how we wish our guest to experience. We will definitely provide better training, and better educate our staff on customer service, as our guests deserve to feel welcome and comfortable in our hotel. Thank you for recognizing the convenient location of our hotel, despite that we did not meet your expectations service-wise. We sincerely hope that we will have a chance to serve you again in the future. Should you wish to return, please contact us directly and we will be delighted to assist. HOME HOTEL DAAN Team

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good
Stayed 5 nights in Jan 2020
Response from Front Office Manager on 15 Jan,2020
Dear Dominic, We would like to thank you for choosing HOME HOTEL DAAN as your home away from home. NO PLACE LIKE HOME!! We are delighted to read that your last stay with us has been pleasant. Your kind compliments have greatly inspired us, and me and my team will definitely strive harder for better services. It has been a pleasure to serve you, and we are looking forward to welcoming you back HOME in the not too far future. HOME HOTEL DAAN Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019
Response from Front Office Manager on 15 Jan,2020
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with our service. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, simplistic but stylish interior decor, very nice bath tub for deluxe marvellous room
Stayed 1 night in Dec 2019
Response from Front Office Manager on 15 Jan,2020
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are glad to learn that you enjoyed the design of our hotel, the bathtub, as well as the services which you received from our staff during your stay here. Your kind compliments are greatly appreciated, and we will definitely strive harder for better services. Once again, appreciate your precious feedback and we look forward to welcoming you back HOME again soon. HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, convenient and clean Will stay next time
Stayed 4 nights in Dec 2019
Response from Front Office Manager on 15 Jan,2020
Dear Valued Guest, Thank you for taking your precious time to share your experience with us. NO PLACE LIKE HOME!! On behalf of Home Hotel Da-An, we would like to thank you for your feedback following your last visit of us. We will continue to improve our service quality as we always do, and your kind compliments have greatly motivated me and my team. We are looking forward to welcoming you back HOME in the not too far future. HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay!
The room was spacious! clean and new! everything was in the room! It’s very close to everything. The bed however was on the hard side a bit.
Stayed 3 nights in Dec 2019
Response from Front Office Manager on 3 Jan,2020
Dear Valued Guest, Warmest greetings from Home Hotel Daan. On behalf of Home Hotel Daan, we would like to take this opportunity to thank you for taking time out of your busy schedule to share your feedback with us. We were thrilled having you stay with us and the entire team was pleased to be at your service. It is certainly delightful to read the positive reviews from you regarding our room and cleaness. It was truly a pleasure to serve you, and we look forward to having another opportunity to welcome you home very soon. Sincerely, Home Hotel Daan Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no room view
Everything is up to standard, except the room view is not good, its too close to the next building, i can see people taking night class. I couldn’t roll up the window curtain at all.
Stayed 2 nights in Dec 2019
Response from Front Office Manager on 3 Feb,2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback as it allows us to evaluate the property more objectively. We are sorry to read that the room arrangement and its layout didn’t fit your preference, thus resulted in your inconvenience. We only hope that it did not affect your overall stay experience with us. We truly appreciate you sharing your feedback with us and apologize for the challenges you encountered during your stay here at HOME HOTEL DAAN. Meanwhile, if you need any assistance at all, please do not hesitate to reach out. We will be more than happy to help. Thank you, and looking forward to welcoming you back. HOME HOTEL DAAN Team

10/10 Excellent

Kwok Kee

Stayed 2 nights in Dec 2019

10/10 Excellent

Chi Fong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Taipei
This is the fifth time I stayed in Home hotel and the location, comfort and condition are as good as usual.
Stayed 1 night in Dec 2019
Response from Front Office Manager on 3 Jan,2020
Dear Chi Fong, We would like to thank you for taking the time to share your wonderful review with us. It has truly been a pleasure to serve you, and it was a thrill to read your kind compliments regarding our convenient location, comfort level, and well-kept condition. My team and I are looking forward to another opportunity to see you again in the near future. Thank you, and wish you a very pleasant day! HOME HOTEL DAAN Team

10/10 Excellent

Hoi Tik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, easily accessible, I love Santa!!
Stayed 3 nights in Dec 2019
Response from Front Office Manager on 24 Dec,2019
Dear Hoi Tik, Thank you for taking the time to share your experience with us. NO PLACE LIKE HOME!! On behalf of Home Hotel Da-An, we would like to thank you for staying with us, and choosing us as your home in the lovely Taipei City. Your kind compliments have greatly motivated the team, and we will strive to provide better services. We are looking forward to welcoming you back HOME in the not too far future. HOME HOTEL DAAN Team

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Home Hotel was excellent. Everything was great!!
Stayed 3 nights in Dec 2019
Response from Front Office Manager on 24 Dec,2019
Dear Valued Guest, Thank you very much for taking the time to share your staying experience with us. We are delighted to learn that you are pleased with our service. It has truly been a pleasure to serve you, and we look forward to another opportunity to welcome you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Chia - Wei

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Front Office Manager on 24 Dec,2019
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with the overall stay experience. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Front Office Manager on 24 Dec,2019
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are delighted to learn that you are pleased with the overall stay experience. We look forward to the pleasure of welcoming you back HOME for another delightful experience in the near future. HOME HOTEL DAAN Team

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hazardous shower
The room I was in has a unique design where the shower is separated from the toilet, it is located near the balcony with a step down shower. I found this design to be impracticable and hazardous, I slipped stepping down to the shower and suffered a fall, lucky for me I only suffered minor bruises. If guests are given this room design, I strongly recommend requesting a different room. I suggest adding more lighting to the shower room, provide railings to the step and treating the step and shower with non-slip materials.
Stayed 4 nights in Dec 2019
Response from Front Office Manager on 24 Dec,2019
Dear Valued Guest, Thank you for taking the time to share your feedback with us, regardless of it might be positive or negative. It had brought to my attention to this incident, and I have already notified the related departments to take preventive measures to make sure the same accidents will not happen again. On behalf of the hotel, I truly apologize for the incident and the inconvenience this had caused you while travelling. Again, I appreciate your valuable feedback, as it helps us improve, and to strive harder for better services for other guests. Please do not hesitate to contact us, if we can be of any assistance. Looking forward for your next stay with us. Yours sincerely, HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will come back for it
非常好!location is good, service is good, room is good!
Stayed 2 nights in Dec 2019
Response from Front Office Manager on 26 Dec,2019
親愛的貴賓, 感謝您與我們一同分享旅行的幸福,Home Hotel 大安期許能為旅行創造一份歸屬感,您美好的住宿經驗讓我們深感喜悅,尤其得知您特別滿意飯店的貼心服務,更激勵我們全體員工履行飯店的使命,我們很榮幸能讓您在住宿期間留下美好的回憶。衷心期待您在不久的將來能再度光臨。 HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smell very nice and clean, great location easy access to a lot of restaurants
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 10 Dec,2019
Dear Valued Guest, On behalf of HOME HOTEL DAAN, I would like to thank you for taking the time to share your experience with the rest of the Expedia users. It was certainly delightful to read your positive review regarding our room as well as our convenient location. It has truly been a pleasure to serve you, and my team and I are looking forward to the opportunity to having you visit us again in the not-too-long future! HOME HOTEL DAAN Team

8/10 Good

Kean Lek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 10 Dec,2019
Dear Kean Lek, On behalf of HOME HOTEL DAAN, I would like to thank you for taking the time out of your busy schedule to share your review with us. It has truly been a pleasure to serve you, and we were glad to read that your stay with us has been a pleasant experience. We look forward to the opportunity to welcoming you home again very soon! Yours Sincerely, HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 10 Dec,2019
Dear Valued Guest, On behalf of HOME HOTEL DAAN, I would like to thank you for taking the time out of your busy schedule to share your review with us. It has truly been a pleasure to serve you, and we were glad to read that your stay with us has been a pleasant experience. We look forward to the opportunity to welcoming you home again very soon! Yours Sincerely, HOME HOTEL DAAN Team

10/10 Excellent

Jason, Okinawa, Japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay here. The room was very nice, and the staff were all extremely helpful anytime I had a question. We plan on taking more trips to Taipei, and we will definitely book a room here when we go. Highly recommended!
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 10 Dec,2019
Dear Jason, First of all, I would like to thank you for taking the time out of your busy schedule to share your experience with rest of the Expedia users here. It was certainly a thrill to read your kind compliments, and it has greatly inspired me and my team to strive harder for better services in the future. I can't say enough how much of a pleasure to have served you, and we are excited about the opportunity of welcoming you back, hopefully very soon! Yours Sincerely, HOME HOTEL DAAN Team

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 3 Dec,2019
Dear Samuel, Warmest greetings from Home Hotel Daan. On behalf of Home Hotel Daan, we would like to take this opportunity to thank you for taking time out of your busy schedule to share your review with us. We were thrilled having you stay with us and the entire team was pleased to be at your service. It was truly a pleasure to serve you, and we look forward to having another opportunity to welcome you home very soon! Sincerely, Home Hotel Daan Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath tub...
We booked a room with balcony..the bath tub was two big steps down...dangerous for elderly/guests...there should be a railing of some sort to hold on while stepping down into the shower/bath tub.. was very afraid if theres soapy water on steps after shower..the next one in line for shower would be at risk... :(
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 3 Dec,2019
Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. In regards to your comments about the Japanese sunken bathtub, we will address this issue, and review it with our team for further enhancement and safety. We sincerely hope that other than this issue, you enjoyed your stay here with us. Again, we appreciate your precious feedback as it is a valuable source of information which enables to monitor the service which we are providing. We look forward to the opportunity of welcoming you back "HOME" very soon! Yours sincerely, HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Front Office Manager on 3 Dec,2019
Dear Valued Guest, Warmest greetings from Home Hotel Daan. On behalf of Home Hotel Daan, we would like to take this opportunity to thank you for taking time out of your busy schedule to share your review with us. We were thrilled having you stay with us and the entire team was pleased to be at your service. It was truly a pleasure to serve you, and we look forward to having another opportunity to welcome you home very soon! Sincerely, Home Hotel Daan Team

8/10 Good

WELSON

Stayed 1 night in Nov 2019

10/10 Excellent

Littlemay, New York

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and friendly staff. Really enjoyed my 2 nights stay. Will definite use this hotel again.
Stayed 2 nights in Nov 2019
Response from Front Office Manager on 3 Dec,2019
Dear Littlemay, Warmest greetings from Home Hotel Daan. On behalf of Home Hotel Daan, we would like to take this opportunity to thank you for taking time out of your busy schedule to share your feedback with us. It is certainly delightful to read that you have enjoyed your stay here, and speak positively of the cleanness of the room as well as our staff. It was truly a pleasure to serve you, and we look forward to having another opportunity to welcome you home very soon! Sincerely, Home Hotel Daan Team

10/10 Excellent

Mei Mei

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite nice and the location is convenient
Stayed 2 nights in Nov 2019
Response from HOME HOTEL DAAN Team on 21 Nov,2019
Dear Valued Guest, Thank you so much for sharing your positive feedback with us. We are thrilled to know that you were pleased with the overall stay experience, and speak positively of our room as well as our convenient location. As a team, we have always strived to make our guests genuinely feel like home. We truly hope that you enjoyed your stay with us this time. Hopefully, we will get to serve you again in the near future. HOME HOTEL DAAN TEAM

10/10 Excellent

WING ON

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Front Office Manager on 18 Nov,2019
Dear Valued Guest, Thank you for sharing this positive feedback with us. We are excited to read that you were pleased with the overall stay experience here. We truly hope that you enjoyed your stay with us this time. No place like home!. We await you at HOME HOTEL DAAN. HOME HOTEL DAAN Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room. Clean bed and bathroom. Friendly staff. Easy access to the bus stops and subway station. Safe neighborhood. Close to restaurants. There is nothing I do not like.
Stayed 3 nights in Nov 2019
Response from Front Office Manager on 21 Nov,2019
Dear Valued Guest, Thank you for sharing this positive feedback with us. We are delighted to know that you were pleased with the services which you had received during your stay here, and also speak positively of the room, amenities as well as our location. At HOME HOTEL, we are fully committed to make each stay a home-coming experience. Your kind words have greatly motivated our team to deliver better. Hopefully, we will get to serve you again in the near future. HOME HOTEL DAAN TEAM

10/10 Excellent

CHUN YIU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Spacious and clean room
Good location, Spacious and clean room, very nice bed and shower space with balcony
Stayed 2 nights in Nov 2019
Response from Front Office Manager on 22 Nov,2019
Dear Chun Yiu, Thank you for sharing your feedback with us. We are delighted to know that your overall experience with us was positive, and also speak positively of our room, amenities, as well as our location. As a team, we have always strived to make our guests genuinely feel like home. We are truly glad that you enjoyed your stay with us this time. Hopefully, we will get to serve you again in the near future. HOME HOTEL DAAN TEAM

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019
Response from Front Office Manager on 3 Dec,2019
Dear Valued Guest, Warmest greetings from Home Hotel Daan. On behalf of Home Hotel Daan, we would like to take this opportunity to thank you for taking time out of your busy schedule to share your feedback with us. It was truly a pleasure to serve you, and we look forward to having another opportunity to welcome you home very soon! Sincerely, Home Hotel Daan Team

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service
Rude staffs
I spent over 100+ nights in various hotels annually and the experience with this particular hotel was terrible. The staffs are clearly unprofession and down right rude, particularly the front lobby manager. Please do avoid staying in this hotel. The nearby Howard is simply hundred folds better with a better price.
Stayed 1 night in Nov 2019
Response from Front Office Manager on 8 Nov,2019
Dear Mr. Chen, First of all, we would like to thank you for choosing HOME HOTEL DAAN as your home in Taipei. We are fully aware of that you had an unpleasant experience upon check-in. However, as a hospitality operation, we are actually required by the law to register occupant’s identification record for reference and safety purpose. Without your personal identification, the check-in procedure could not be carried on. After checking our video and audio record, it is deemed that the situation was handled properly by our receptionist, as he was not inappropriate in any way. Due to this situation, our reception agent had also upgraded your room to the Pure room on the highest floor. If you would like more information about the regulations of Hospitality and Tourism, please kindly refer to the link below: https://law.moj.gov.tw/LawClass/LawAll.aspx?pcode=K0110006 [觀光旅遊業管理規則 第十九條] 觀光旅館業應登記每日住宿旅客資料;其保存期間為半年。 前項旅客登記資料之蒐集、處理及利用,並應符合個人資料保護法相關規 定。 Once again, we still thank you for staying with us this time. Yours sincerely, HOME HOTEL DAAN Team

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The sheets were not clean (unidentifiable fluid) Had to request a room change. And the sheets in the 2nd room wasn’t clean either (ball pen mark)
Stayed 2 nights in Oct 2019
Response from Front Office Manager on 3 Dec,2019
Dear Valued Guest, Thank you very much for sharing your staying experience with us, regardless of it might be positive or negative. We are truly sorry for what happened, and we will definitely address this issue and review it with our housekeeping department, and ensure that it does not happen again. We appreciate your precious feedback, and hopefully we will have the opportunity to serve you again in the future. Sincerely yours, HOME HOTEL DAAN Team

8/10 Good

HAF, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and would not hesitate to book again if I returned to Taipei. I loved the location in Da'an, as it was sort of right in the middle of a many different pockets of the city that I found myself in. The room was spotless and more spacious (Marvelous King) than I was expecting. Staff was very friendly but not super knowledgeable when I asked a few questions about amenities in the area.
Stayed 3 nights in Oct 2019
Response from Front Office Manager on 20 Oct,2019
Dear Valued Guest, Thank you very much for sharing your staying experience with us. We are glad to learn that you enjoyed our room amenities, comfort and our convenient location. In regards to your comments about the staff not being helpful enough to provide you with the information that you need about the area, we will definitely review it with our team and better train our staff. Once again, appreciate your precious feedback as it helps us monitor how we are doing in terms of service quality. We look forward to welcoming you back HOME again soon.

10/10 Excellent

Jon, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to 2 MTR lines, wooden floors, simplistic/minimalist design. Right in the middle of all the activity. Will definitely return to this hotel next time I visit Taipei.
Stayed 2 nights in Oct 2019
Response from Front Office Manager on 17 Oct,2019
Thank you for sharing your experience with us. Our location is often positively mentioned by our guests due to its easy access to many popular places. We are glad that you also found it very convenient and ideal for your stay. We are also pleased to read that you like the design and feel of our hotel. Thank you for choosing to stay with us this time. Hopefully, we will have a chance to see you again in the near future.