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Reviews of Xin She Hotel - Chungli

3 out of 5
Xin She Hotel - Chungli
30F., No. 120, Sec. 1, Zhongyang W. Rd., Zhongli District, Taoyuan City

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 438 reviews" "
Rating 8 - Good. 184 out of 438 reviews" "
Rating 6 - Okay. 41 out of 438 reviews" "
Rating 4 - Poor. 9 out of 438 reviews" "
Rating 2 - Terrible. 4 out of 438 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wah Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. But interesting is that the city view is from within the bath area. there is no proper storage area for clothing (if you are staying for longer period).
Stayed 9 nights in Mar 2024

6/10 Okay

Karen

Stayed 2 nights in Feb 2024

10/10 Excellent

Lushan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area is very convenient.
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for business trip
This was just for a 1 night business trip stay. The building was a little outdated from the outside. It was a bit confusing as the hotel itself is on the 30th floor. Overall the place is good in a good location, next to the train station, near night market, 25 mins car ride from the airport. Free water bottles and slippers in the room. Bed was comfortable and decent size shower with good water pressure. There is no WIFI in the lobby only in the assigned room. On their website, they have hourly rates which is bit sketchy at first. Good value for your money.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

JEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
nicely located next to the commuter train station gives you direct access to the airport.
Stayed 1 night in Dec 2023

6/10 Okay

Carina Kit Yu

Business traveller
Liked: Cleanliness, staff & service
reasonable without much expectation
it's very convenient as it's just next to a metro station; rooms are not good at all in terms of sound proof; hotel is very strict that no check in before 3pm even they've rooms available. but it's inexpensive, and location is good
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for taking Airport Line subway in the morning. Literally right there. Same building as Le Midi Hotel but higher up on 30th floor. Coffee and juice served in the lobby. It was very quiet when we were there.
Stayed 1 night in Oct 2023
Response from Angel on 19 Oct,2023
Hello dear traveler, thank you for taking the time to comment. Welcome your next visit and look forward to having the opportunity to serve you again.

10/10 Excellent

PAWITREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on 30th floor of the building next to MRT Laojie river station. It’s very convenient to and from the airport and have night market walkable. Staff are very nice and politely. Lobby and rooms are on same floor. The room is cleanliness with large bathroom at window side but the wall of room quite thin so may have some noise outside.
Stayed 2 nights in Sep 2023
Response from Angel on 19 Oct,2023
Hello dear traveler, thank you for taking the time to comment. We are very sorry for your poor stay experience due to sound insulation issues. You can make a note of your needs when booking a room and we will try our best to help you arrange it. Welcome your next visit and look forward to having the opportunity to serve you again.

6/10 Okay

Mee Kuan

Disliked: Property conditions & facilities
Room aircon not cold, detergent not provided for washing clothes. Certain area unsafe edpecially in the nite.
Stayed 8 nights in Sep 2023

6/10 Okay

Rebecca

Disliked: Staff & service
Office turned hotel room
Hotel is on one floor of a business building. and appears to be converted from office use to hotel rooms. Room is very small. Shower is a big step up from the room and hard to get up. Room is not soundproof and noise from next door can be heard clearly. Air in the room is not too good and seems to be a bit suffocating.
Stayed 1 night in May 2023
Response from 新舍商旅中壢館 on 4 Jun,2023
親愛的旅客您好，感謝您撥空評論。歡迎您下次光臨，期待能有再次服務您的機會。

8/10 Good

HsuanJen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from P on 10 Dec,2021
親愛的住客您好： 感謝您入住新舍商旅中壢館，若有其它建議，也歡迎您留言或主動告訴我們，讓我們可以改進並加強，期待您的下次蒞臨，謝謝您。敬祝 順心 新舍商旅中壢館 敬上

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from XINSHE HOTEL on 16 Mar,2020
十分感謝您的評價 您的支持是我們持續前進的動力 若您對於本商旅有其他任何建議 歡迎隨時提出您的意見 您的期望都將成為我們努力的目標 未來我們將持續增進服務以及設備的品質 期許每一位顧客都能在此享受美好的假期時光 或是放鬆辦公出差過後的疲勞 期待您的再次光臨 謝謝~

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 新舍商旅中壢館 Ray on 30 Dec,2019
親愛的旅客您好：感謝您選擇新舍商旅中壢館並願意抽空表達您對我們的肯定，期待下次入住能帶給您更棒的住宿體驗！

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from 新舍商旅中壢館 Ray on 29 Dec,2019
親愛的旅客您好：感謝您選擇新舍商旅中壢館並願意抽空表達您對我們滿分的肯定，我們會保持熱忱繼續為每一位客人服務！ 期待下次入住能帶給您一樣棒的住宿體驗！

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from 新舍商旅中壢館 Ray on 29 Dec,2019
親愛的旅客您好：感謝您選擇新舍商旅中壢館並願意抽空表達您對我們的肯定，我們會保持熱忱繼續為每一位客人服務！ 我們深知還有許多不足的地方，本人僅代表旅館向您致上我們最深的歉意，也歡迎您未來在入住後隨時與我們櫃台反應任何您覺得需要被改善的問題，再次感謝您本次的入住。 期待下次入住能帶給您更棒的住宿體驗！

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of staff was very nice and friendly. The room had a great view.
Stayed 1 night in Oct 2019
Response from Ray on 23 Dec,2019
Dear Valued Guest, Thank you for choosing to stay at Xinshe Hotel for your visit to Chungli and taking the time to share a favorable comment about our hotel. We are pleased to know that the overall quality of your stay was excellent. We look forward to welcome you back in the near future.

10/10 Excellent

TIAN HUAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk and housekeeping are amazingly friendly. About 20mins from the nearest Metro Station. Quite far if intend to visit Taipei Station. One of the tallest building in Taoyuan, so won't miss the spot if you are lost during sightseeing. Room size not as spacious as it looks, but rates are reasonable. There are 2 washing machine provided, so don't have to leave the dirty laundry around. Aircon took a while to cool down.
Stayed 7 nights in Aug 2019
Response from Ray on 2 Sept,2019
Dear Valued Guest, Thank you for choosing to stay at Xinshe Hotel - Chungli for your visit to Chungli and taking the time to share a favorable comment about our hotel. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting on our service and view. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. We look forward to welcome you back in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest budget hotel in our 3wk loop around the island.
Stayed 2 nights in Aug 2019
Response from Ray on 2 Sept,2019
Dear Valued Guest, Thank you for choosing to stay at Xinshe Hotel - Chungli for your visit to Chungli and taking the time to share a favorable comment about our hotel. We are pleased to know that the overall quality of your stay was excellent. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. We look forward to welcome you back in the near future.

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Worth to stay
Acceptable clean place. Recomendable
Stayed 2 nights in Aug 2019
Response from XINSHE HOTEL on 19 Aug,2019
Thank you for your affirmation and choice Xinshe Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly, for the Value
Hotel is clean. But, its a little hard to find. its on a 30th floor of a business building
Stayed 1 night in Aug 2019
Response from Xinshe Hotel on 19 Aug,2019
Thank you for your affirmation and choice Due to existing building regulations Unable to install obvious signs and instructions at this time We will come up with a solution as soon as possible. Thank you for your suggestions and comments. Xinshe Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is great and the staffs are friendly. But the parking is inconvenient. Can't access it between 11PM ~ 7AM. The parking area is dark and kind of dirty.
Stayed 6 nights in Jul 2019
Response from XINSHE HOTEL on 22 Aug,2019
親愛的房客 非常感謝您的評價。 我們對您住宿期間造成的不愉快深感遺憾。 由於該地下室的停車場並非我們所開設 我們會建議停車場的管理處 看看是否有解決方案 我期待著你的下一次光臨 新舍商旅中壢館

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
good location for foods
Stayed 8 nights in Jul 2019
Response from Xinshe Hotel on 20 Jul,2019
Thank you very much for your evaluation.

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Conveniences for food
Stayed 7 nights in Jun 2019
Response from 新舍商旅中壢館 on 9 Jul,2019
十分感謝您寶貴的評價 您的支持是我們持續前進的動力 若您對於本商旅有任何其他建議 歡迎您隨時提出您寶貴的意見 這些都將成為我們努力的目標 未來我們將持續增進服務以及設備的品質 期許每一位客戶都能在本商旅享受美好的假期時光 亦或是放鬆辦公出差過後的疲勞 期待您的再次光臨 謝謝~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Xinshe Hotel on 28 Jun,2019
親愛的旅客您好 十分感謝您寶貴的評價與建議 您的意見都將成為我們努力的目標 以及改善的方向 未來我們將持續精進對客戶的服務以及設備的改善 期許每一位客戶都能在新舍享受美好的假期時光 亦或是放鬆辦公出差過後的疲勞 期待您的再次光臨 謝謝~

8/10 Good

Annie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from Xinshe Hotel on 13 Jun,2019
十分感謝您寶貴的評價 您的支持是我們持續前進的動力 若您對於本商旅有任何建議 歡迎您隨時提出您寶貴的意見 這些都將成為我們努力的目標 未來我們將持續精進對客戶的服務以及設備的改善 並期許每一位客戶都能在本商旅享受美好的假期時光 亦或是放鬆辦公出差過後的疲勞 期待您的再次光臨 謝謝~

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and comfort room, too far from city area. It will be good to provide free shuttle to Taipei main station.
Stayed 4 nights in Jan 2019
Response from Xinshe Hotel on 26 Jan,2019
Thank you very much for your valuable evaluation. In the future, we will continue to improve our customers' services and equipment improvements. hope that every customer can enjoy a wonderful holiday time in every trip. Thank you

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room had no windows and was very small for 3 people. We barely had room to stand. With the money we paid (considered to be a good amount in that area), our room should have a window and come with a bigger size. There was also no breakfast offered since we booked through Expedia. (sounds like they have to pay more commission) so we didn't get all the perks we usually can get while staying at other hotels.
Stayed 1 night in Dec 2018
Response from Xinshe Hotel on 30 Jan,2019
Thank you very much for your valuable suggestions. Since our room type profile has clear room pictures Amount,configuration,and meal related content If you have any questions about the details, please feel free to ask our service staff online. In the future, we will continue to improve our customers' services and equipment improvements. And hope that every customer can enjoy a wonderful holiday time in this business trip. welcome next time Thank you~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, extremely comfortable beds, clean and quiet, lots of comforts. The location is far from Taipei and does not have a lot of nearby (no restaurants or shopping), but not too far from airport and baseball stadium.
Stayed 2 nights in Dec 2018
Response from Xinshe Hotel on 26 Jan,2019
Thank you very much for your valuable evaluation. In the future, we will continue to improve our customers' services and equipment improvements. And hope that every customer can enjoy a wonderful holiday time in this trip. welcome next time Thank you~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe the room I booked is different, the room has no window. The breakfast was very simple and it was a fast food for the hotel to work with outside, so I didn't want it. There is a washing machine and a dryer (the two are integrated), but the time for washing and drying is 3-4 hours, washing and drying three times, and trying to change different setting methods, the staff also come to help, it seems that there is no Ways to change this.
Stayed 4 nights in Nov 2018
Response from Xinshe Hotel on 26 Jan,2019
Thank you very much for your valuable evaluation. We will detail how the washing machine is used,and with multiple languages, it is easy for most people to use. In the future, we will continue to improve our customers' services and equipment improvements. And hope that every customer can enjoy a wonderful holiday time in this trip. welcome next time Thank you~

8/10 Good

Tse Haw

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018
Response from 客服部經理 on 31 Oct,2018
親愛的旅客,謝謝您給予新舍商旅中壢館的肯定,期待下次入住能帶給您更棒的住宿體驗

8/10 Good

David, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and being on the 30th floor gives you some great city views. Room was clean and stylish.
Stayed 1 night in Sep 2018
Response from Manager on 9 Oct,2018
Dear David, thank you for gave us great compliments. It's our honor to host you in our hotel. Looking forward to see you in the near future. Xinshe Hotel wish you have a lovely day!

10/10 Excellent

chian yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from 客服部經理 on 11 Oct,2018
親愛的chian yee,謝謝您給予新舍商旅中壢館滿分的肯定,期待下次入住能給您更棒的體驗

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from 客服部經理 on 11 Oct,2018
親愛的Kevin,謝謝您給予新舍商旅中壢館的肯定,期待下次入住能給您更棒的體驗

8/10 Good

Lynne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Good staff, comfy bed, very quiet. It’s in a very Tainwanese neighbourhood so beware that there are very few places that have English menus. Also, there is no label outside for the hotel so you will get dropped off outside a very tall building with a different name; this hotel is on the 30th floor which is on top of another hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018
Response from 客服部經理 on 11 Dec,2018
親愛的旅客,謝謝您對新舍商旅中壢館的愛戴與支持 期待您的下次入住

8/10 Good

Tao Shun

Liked: Cleanliness, staff & service, room comfort
Response from 客服部經理 on 4 May,2018
親愛的Tao Shun,謝謝您給予我們4顆星的肯定 我們會記續保持並改進不足的地方 期待您下次入住給您更好的5星體驗 謝謝您

10/10 Excellent

Poppykay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and I would not hesitate to return
Room was of a comfortable, good size for maximum two. I was alone for a nights stay and hotel provided everything I needed - clean room, comfortable bed, TV with english-speaking channels, decent wifi connection, bathroom with amenities (strong water pressure for shower, shower gel/shampoo/conditioner, hairdryer), flask to boil water, some tea bags and cups, space in the room for big suitcases. The reception desk was super friendly and helpful, there were a few massage places around the hotel that is open 24h, and little arcades with grab machines around as well if you are bored. Overall, a recommended place to stay if you are around this area, just take note that hotel is situated on top of office building so don't be shocked if taxi drops you off at a weird looking commercial building.
Stayed 1 night in Mar 2018
Response from Xinshe Hotel on 28 Apr,2018
Thank you for choosing Xinshe Hotel, we hope to have the pleasure of serving you again soon. :)

8/10 Good

Jenny, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, definitely highly recommended
Pros : 1. Bed was comfortable 2. Staff was friendly 3. Cleanliness is great 4. Hotel look new, but building itself is a bit old Cons : 1. Space was smaller for our two luggage
Stayed 1 night in Jan 2018
Response from Supervisor on 20 Feb,2018
Dear Jenny, we will maintain our service quality and keep our passion. Thank you for your support.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Like the staff there. They are quite friendly and helpful. Especially like the food they recommend...
Stayed 2 nights in Jan 2018
Response from Xinshe Hotel on 1 Mar,2018
Thank you for choosing Xinshe Hotel, we hope to have the pleasure of serving you again soon!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Close to night market.
Staff was good but area and room were just average. Located in what seems like an old abandoned office building, most of the rooms in the hotel do not have windows. It is about a 10 minute walk from the night market. But the hotel is more like a motel and for that price I would have chosen somewhere closer to the airport or directly in Taoyuan. The taxi ride from the hotel to the airport was the most expensive taxi fare paid during my month long trip in Taiwan.
Stayed 2 nights in May 2017

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for transitting.
Stayed here one night when transittng through Taipei. Close to airport, friendly staff, clean room, good shower and excellent wifi. Breakfast options were off the McDonalds menu!

10/10 Excellent

yuk yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店附近餐廳較少選擇，步行較遠地方才多餐廳
Stayed 6 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
位置很棒👍 逛夜市或去大溪老街都很方便！👍 房間乾淨👍 服務人員會需要確認訂單編號，態度普通。 男性服務人員態度親切。👍 入住時剛好寒流來襲，房間非常冷，空調轉暖氣還是送冷風，最後只好關掉，整間房間還是持續有風。（當時因為入夜晚了，睡著睡著越來越冷，應該一開始發現，當下就要反應） 入夜時房間會有機器運轉聲😢如果在意聲音的話，要多多考慮或備耳塞。
Stayed 1 night in Jan 2024

10/10 Excellent

CHING LIN

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

TOMOKI

Stayed 1 night in Jan 2024

10/10 Excellent

mei ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務員態度非常好
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023