Dear Shawn;Thank you for your kind words and for choosing to stay with us! We're delighted to hear that you enjoyed the beautiful grounds, your room, and our breakfast. It's great to know you're planning to return; we look forward to welcoming you back to Hotel Villa Lapas Jungle Village for another excellent experience.Best regards,Ana Lorena González LoaizaGeneral ManagerHotel Villa Lapas Jungle Village

Dear Mr. Alejandro,Thank you for taking the time to share your wonderful experience at Hotel Villa Lapas Jungle Village. We're thrilled to hear that you enjoyed the picturesque lodgings set in the heart of the rainforest, complete with wildlife roaming freely on our property. It's fantastic to know that our staff made a positive impact on your stay and that you found the rooms to be excellent.We appreciate your comments on the size and cleanliness of our swimming pools. Our team works diligently to ensure that all our facilities are well-maintained for our guests' enjoyment.We understand the challenge of obtaining transportation to nearby places independently and are continually looking for ways to enhance our guests' experience, including transportation options. Your feedback is invaluable to us as we strive to improve our services.We're delighted that, overall, you had a wonderful stay. It would be our pleasure to welcome you back to Hotel Villa Lapas Jungle Village for another memorable experience in the beauty of Costa Rica's natural surroundings.Warm regards,Ana Lorena González LoaizaGeneral ManagerHotel Villa Lapas Jungle Village

Estimada Sra. Laura,¡Gracias por sus amables palabras sobre nuestro personal! Nos complace saber que encontró nuestro equipo fantástico. Tomaremos en cuenta su preferencia por habitaciones cerca de la piscina y el restaurante para futuras reservas. Lamentamos cualquier inconveniente que haya experimentado con las casas en los árboles, incluyendo su ubicación y la temperatura. Su comodidad es nuestra prioridad, y consideraremos sus comentarios para mejorar la experiencia de todos nuestros huéspedes.Esperamos tener el placer de darle la bienvenida nuevamente y ofrecerle una estancia aún más cómoda y agradable.Cordialmente,Ana Lorena González LoaizaGerente GeneralHotel Villa Lapas Jungle Village

Dear Sharon,Thank you for sharing your positive experience at Hotel Villa Lapas Jungle Village. We are delighted to hear that you enjoyed the great access to birding areas and found our facilities well-maintained and comfortable.At Hotel Villa Lapas, we strive to offer a natural and preserved environment that allows our guests to connect with nature and enjoy the rich biodiversity of Costa Rica. Bird watching is one of the highlighted activities we offer, given the abundance of species that inhabit our surroundings.We are glad that you found comfort and tranquility during your stay. We will continue to work on maintaining and improving our facilities and services to ensure memorable experiences for all our visitors.We look forward to the pleasure of welcoming you back in the future so you can continue to explore and enjoy the nature surrounding our hotel.Sincerely,Ana Lorena González LoaizaGeneral ManagerHotel Villa Lapas Jungle Village

Dear Glenda,Thank you for taking the time to share your experience at Hotel Villa Lapas Jungle Village. We are delighted to hear that you found our hotel to be well-priced and peaceful, and that our staff's friendliness contributed positively to your stay.We strive to create a tranquil environment where our guests can relax and enjoy the natural beauty around them, and it's gratifying to know that we met your expectations in these aspects.We look forward to welcoming you back in the future.Warm regards,Ana Lorena González LoaizaGeneral ManagerHotel Villa Lapas Jungle Village

Dear Mr. Jesúa; Thank you so much for your positive feedback about the area surrounding Hotel Villa Lapas Jungle Village. We are delighted to hear that you found the environment incredible. Our team takes great pride in maintaining the natural beauty of the area, and we're thrilled it added to the enjoyment of your stay.If you have any more feedback or suggestions, or if there's anything else we can do to make your next stay even more memorable, please feel free to let us know. We look forward to welcoming you back in the future and providing you with another exceptional experience.Warm regards,Ana Lorena González LoaizaGeneral ManagerHotel Villa Lapas Jungle Village

Dear Mr. Christopher; We would like to thank you for choosing us, we work hard to offer all our guests our best service, we sincerely regret that you did not fully enjoy your stay, the opinion of our guests gives us the opportunity to improve, and we would like to clarify that our prices are designed according to our service. We would have loved to receive your concerns during your visit and be able to address them. As you described, we are located in the middle of the jungle surrounded by a magical nature, flora and fauna that allow visitors to enjoy it.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Carolina; We appreciate that you have chosen us, and it fills us with deep satisfaction to know that your stay with us was relaxing, all comments from our guests help us to improve, so we will be following up on your suggestion. We hope to have the opportunity to welcome you again in this home.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Lissi; Our main goal is to provide the best service to all our guests and we are very happy that you fully enjoyed your stay with us, thank you very much for choosing Villa Lapas Jungle Village, we would love to welcome you back in the near future.Sincerely,Ana Lorena Gonzalez LoaizaGeneral Manager

Dear Patricia: Thank you very much for choosing us, we really appreciate the comments from our guests, they help us to improve our service, and yours will keep us doing our best to provide an outstanding service. We hope to welcome you back in a near future.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Mr. Eduardo;Thank you for choosing us, we are honored to have had the opportunity to serve you, and we look forward to welcoming you back to this home. Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Abigaill; Thank you very much for choosing us, and for taking the time to share your experience with us, we are very happy that you enjoyed the nature that surrounds us, our food and drinks. We are sorry to hear that our front desk staff did not show you the attentive service that we are used to offer to all our valued guests, we will follow up in order to improve our service. We would love to welcome you back in the near future.Sincerely,Ana Lorena González LoaizaGeneral Manager

Estimada Sra. Cindy: Para todos nosotros es un gusto saber que disfrutó plenamente de su estadía, gracias por habernos elegido, y esperamos poder atenderle muy pronto de regreso.Sinceramente,Ana Lorena González LoaizaGerente General

Dear Mr. Alan: We are very grateful to have been able to serve you, and to be part of your pleasant experience in Costa Rica, we appreciate the time you took to give us your rating. We look forward to welcoming you back to this home.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear William; Thank you very much for taking the time to share your comments about the Superstar service you received from our team, we work with dedication to offer our best to make our guests feel welcome and appreacited. We look forward to welcoming you back in the near future.Sincerely,Ana Lorena Gonzalez LoaizaGeneral Manager

Estimada Sra. Ana: Gracias por dedicar de su valioso tiempo a compartir los detalles de su estadía en esta su casa, y a la vez recomendarnos, nos hace muy felices saber que disfrutaron plenamente, en Villa Lapas Jungle Village nos esforzamos en ofrecer experiencias gratificantes, gracias por hacernos parte de ellas. Le esperamos muy pronto de regreso.Sinceramente,Ana Lorena González LoaizaGerente General

Dear Mr. Derrick We are very honored with your words and delighted to know that your experience with us was relaxing, and that you received fantastic service from our staff, your words motivate us to continue working with care and dedication to always offer the best. Thank you from the bottom of our hearts for recognizing our service and all the beautiful things our hotel has to offer. It will be a pleasure to welcome you back in a near future.Sincerely,Ana Lorena González LoaizaGeneral Manager

Estimado Sr. Alfonso: Deseamos agradecerle de todo corazón por habernos elegido, estamos muy contentos de saber que disfrutó de un excelente servicio y opciones de comida, además de la exuberante naturaleza que nos rodea. Esperamos poder contar con la oportunidad de atenderles de regreso a esta su casa.Sinceramente,Ana Lorena González LoaizaGerente General

Dear Deborah, Thank you for choosing us, we are very happy to know that you enjoyed our all-inclusive service, and I am pleased to inform you that our parking lot is comfortable, safe, and with enough space that allows us to park more than 80 vehicles. Please accept our deepest thanks for providing us with your feedback. We will be more than happy to welcome you back in a near future.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Mr. Luis; We would like to thank you for choosing us, and for your comments, the opinion of our guests is really important to us. We are very sorry that your stay was not according to your expectations. I will follow up to improve our service, I would like to clarify that we do have pool rules located in the pool area.Best regards,Ana Lorena González LoaizaGeneral Manager

Dear Miles, Thank you very much for recommending us and for choosing us, it was a pleasure for us to serve you, we will be glad to welcome you again in the near future.Best regards,Ana Lorena Gonzalez LoiazaGeneral Manager

Dear Ms. Jennifer, We really appreciate your visit and we are very proud to know that you enjoyed our service and the hospitality of our staff, it will be a pleasure to welcome you again in the near future.Best regards,Ana Lorena Gonzalez LoaizaGeneral Manager

Dear Chels: We truly sorry that you did not received the best of our service, you can be assure that we are going to follow up to improve, thank your for sharing your experience.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Alvaro, We are thrilled that you plenty enjoy your stay, we would love to welcome you back in a near future.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Mr. Cesar; Thank you for taking the time to share your feedback about your recent stay at Hotel Villa Lapas Jungle Village. We're delighted to hear that you enjoyed the beautiful and quiet location, which provides a perfect escape to the mountains.It's also wonderful to know that you received great attention from our team during your stay. Providing excellent service is one of our top priorities, and we're glad to hear that we met your expectations in this regard.We appreciate your visit and hope to have the pleasure of welcoming you back for another peaceful getaway close to San Jose.Warm regards,Ana Lorena González LoaizaGeneral ManagerHotel Villa Lapas Jungle Village

Dear Mrs. Maria, Thank you very much for having chosen us, and we truly hope that yoy have enjoyed our service and all the nature than sorrounding us.Sincerely,Ana Lorena González LoaizaGeneral Manager

Dear Anton! Thank you for sharing your experience and providing your feedback. We highly appreciate this opportunity as it is our best resource to improve our service. Thanks again for your time and we hope that you give us a second chance to return to Villa Lapas Jungle Village. Thank you for valued comments! Stephannie Carranza - Concierge

Dear Justin, On behalf of the Villa Lapas hotel team we are very grateful for sharing your experience with us. Your feedback is very important to continue improving our service. Thanks again for your time. Best regards! Atte: Stephannie Carranza - Concierge

Dear Mrs. Carol, On behalf of the Villa Lapas hotel team we are very grateful for sharing your experience with us. Your feedback is very important to continue improving our service. Thanks again for your time and we hope you return soon to Villa Lapas. Best regards! Atte: Stephannie Carranza - Concierge

Dear Mrs. Myra, On behalf of the Villa Lapas hotel team we are very grateful for sharing your experience with us. Your feedback is very important to continue improving our service. Thanks again for your time. Best regards! Atte: Stephannie Carranza - Concierge

Dear Mrs. Tatyana, On behalf of the Villa Lapas hotel team we are very grateful for sharing your experience with us. Your feedback is very important to continue improving our service. Thanks again for your time and we hope to return soon to Villa Lapas . Best regards! Atte: Stephannie Carranza - Concierge

¡Estimad@ Huesped! De parte del equipo de Hotel Villa Lapas estamos muy agradecidos por compartir su experiencia con nosotros. Su retro-alimentación es muy importante para continuar mejorando nuestro servicio. Nos encanta saber que sintió una conexión con la naturaleza a pesar de los insectos que esta atrae. Gracias de nuevo por su tiempo y esperamos vuelva pronto a Villa Lapas Jungle Village. Saludos cordiales! Atte: Teejey Ortega Garcia Guest Service.

Dear guest, Thank you for sharing your experience and providing your feedback. We highly appreciate this opportunity as it is our best resource to improve our service. We are delighted to know that you enjoy Villa Lapas. We gladly do not charge the corresponding penalty for last minute cancellations of services, however the return of money in international transfers takes time. Hopefully soon it is resolved.Thanks again for your time and we hope you come back to Villa Lapas hotel. Stephannie Carranza - Concierge

Dear guest, Thank you for sharing your experience and providing your feedback. We highly appreciate this opportunity as it is our best resource to improve our service. Thanks again for your time and we hope you came back soon to Villa Lapas Jungle Village. Thank you for valued comments! Stephannie Carranza Concierge

Estimado huésped! De parte del equipo de Hotel Villa Lapas estamos muy agradecidos por compartir su experiencia con nosotros. Su retro-alimentación es importante para continuar mejorando nuestro servicio. Gracias de nuevo por su tiempo y esperamos vuelva pronto! Saludos!

Dear guest, Thank you for sharing your experience and providing your note. We highly appreciate this opportunity as it is our best resource to improve our service. We hope you came back soon to Villa Lapas Jungle Village. Thank you for valued comments! Stephannie Carranza Concierge

Estimado Jonathan! De parte del equipo de Hotel Villa Lapas estamos muy agradecidos por compartir su experiencia con nosotros. Su retro-alimentación es importante para continuar mejorando nuestro servicio. Gracias de nuevo por su tiempo y esperamos vuelva pronto.

Dear Catalina, Thank you for sharing your experience and providing your note. We highly appreciate this opportunity as it is our best resource to improve our service. We hope you came back soon to Villa Lapas Jungle Village. Thank you for valued comments! Atte: Stephannie Carranza - Concierge

Estimado huésped! Muchas gracias por compartir su experiencia, estamos muy agradecidos de que nos visitara y esperamos vuelva pronto. Atentamente, Stephannie Carranza Concierge

Estimada Sra. Adriana, Estamos muy agradecidos por compartir su experiencia y brindar sus comentarios. Apreciamos mucho esta oportunidad, ya que es nuestro mejor recurso para mejorar nuestro servicio. Nuestro objetivo principal es brindar a nuestros clientes un servicio exclusivo para que se sientan como en casa, por eso tomaremos acciones para rotular los dispensadores de champú en los baños, lamentamos mucho que los confundiera con jabón, por otro lado buscaremos áreas de mejora junto con el chef para ofrecer un servicio de mayor calidad en el restaurante. Esperamos que vuelva pronto a Villa Lapas Jungle Village. Gracias por sus valiosos comentarios! Stephannie Carranza Concierge

Dear guest, Thank you for sharing your experience and providing your note. We highly appreciate this opportunity as it is our best resource to improve our service. We hope you came back soon to Villa Lapas Jungle Village. Thank you for valued comments! Stephannie Carranza Concierge

Dear Lauri, Thank you for sharing your experience and providing your feedback. We highly appreciate this opportunity as it is our best resource to improve our service. We are very excited to know that you enjoyed our facilities and service. We hope to see you soon at Villa Lapas Jungle Village. Thank you for valued comments! Stephannie Carranza Concierge

Dear guest, Thank you for sharing your experience and providing your feedback. We highly appreciate this opportunity as it is our best resource to improve our service. We hope see you soon in Villa Lapas Jungle Village. Thank you for valued comments! Stephannie Carranza Concierge

Dear Cindy, Thank you for sharing your experience and providing your feedback. We highly appreciate this opportunity as it is our best resource to improve our service. The tree house is one of our best rooms; we regret that the experience did not meet your expectations, in regards to the food quality in our restaurant, we are glad to inform that soon we will be launching our new menu. We hope you can reconsider coming back to Villa Lapas Jungle Village to experience a more enjoyable stay next time. Thank you for valued comments! Stephannie Carranza Concierge

Dear Leonard! On behalf of the Hotel Villa Lapas team, we are very grateful thet you share your experience with us. Your feedback is important to continue improving our service. Thanks again for your time and we hope that you return soon to could enjoyed Sky Way tour. Best regards Stephannie Carranza Concierge