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"Restaurant service needs improvement"

"Amazing resort with an absolutely stunning nature and staff! Excellent services, superb professionalism of staff working in customer services, namely Ibrahim and his team (Javair, Aina, Ayan, and others), they created a WhatsApp group upon our arrival and responded to our questions immediately and addressed all our issues promptly, did absolutely everything above and beyond our expectations. That made our trip so pleasant, memorable and we just felt like at home and very comfortable. Kudos to you all and good luck with everything!! Rooms are spacious, modern, sparkling clean, well renovated, especially at the Marine Pool Area. It’s such a beautiful and stylish area with a heated swimming pool, classy bar and lounge. We enjoyed every second of our stay at this part of the resort and children were swimming all day long in the pool, sea was a bit chilly in May. Everything is so beautiful, property is huge and very well maintained. Several swimming pools and a few of them are heated. Restaurants and food are so perfect!! Especially “Bloom” food was delicious, beautifully served and Manager, Ferit, and Aiturgan were exceptionally professional. The Rixys Kids playground is a perfect place on its own! Animators working at the playground Animators working at the playgrounds are just fabulous, very supportive and kind. Special gratitude and appreciation to Esengul, Omyr, Aishoola, Nurjanat and Alara! Thank you! "

"a slice of paradise on the Mediterranean coast"