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Reviews of Lighthouse by Brown Hotels

Lighthouse by Brown Hotels
Ben Yehuda 1, Tel Aviv

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 380 reviews" "
Rating 8 - Good. 89 out of 380 reviews" "
Rating 6 - Okay. 43 out of 380 reviews" "
Rating 4 - Poor. 31 out of 380 reviews" "
Rating 2 - Terrible. 44 out of 380 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very accommodating, i had a wonderful stay at the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Rania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast staying at this hotel
Stayed 1 night in Jan 2024

8/10 Good

Harry

Stayed 1 night in Dec 2023

2/10 Terrible

Barak, Princeton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Nechama

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't have hot water for two days, and after complaining for the second day they agreed to move me. I feel bad as the hotel is trying their best but the rooms were not well cleaned and service was mediocore
Stayed 6 nights in Nov 2023

6/10 Okay

Dahlia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction all around the area
Stayed 6 nights in Nov 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Check in staff was super friendly and we arrived at 9am, the room was ready for us to use which is very impressive. Room interior is aged but good enough for just a one night layover.
Stayed 1 night in Oct 2023

4/10 Poor

Amalya

Disliked: Cleanliness, property conditions & facilities
Disappointed
At first we got a room without ac.. so they moved us a room. We ordered a room with outdoor jacuzzi for my husband birthday and it was very expensive, but he didn’t work. Also there was a cockroach in our room. Very small rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique style hotel with very comfortable bed and nice bathroom. Sea view a plus. Outside work on light rail makes car/taxi access a little challenging but overall a really nice hotel a short walk from the beach and eating places.
Stayed 2 nights in Sep 2023

8/10 Good

Elad

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Montaser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 3 nights in the jacuzzi suite enjoyed every bit of it , although parking is a bit of a hassle and privacy around the jacuzzi can be better but I still had a great time and very comfortable stay, the shore is a 5-10 minute walk and plenty of convenient store and restaurants nearby.
Stayed 3 nights in Sep 2023

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Sea side views are great
Stayed 1 night in Sep 2023

6/10 Okay

Sharmila, Harrow

Travelled with partner
Hotel is pretty cool. Nice decor. Shame about the construction works right outside. We were initially given a terrible room right above the bar area which was very noisy. We asked to be moved to a quieter room. Air conditioning did not work properly and it was uncomfortable at night when the temperatures was 30degrees. Reception staff were generally helpful but concierge were unhelpful.
Stayed 3 nights in Sep 2023

6/10 Okay

Edward

Stayed 4 nights in Aug 2023

2/10 Terrible

SHARON E

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

tarsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area was under serious street construction which is common for Expedia: they will often book rooms on sides where active construction is ongoing offering a “discount.” Thankfully it was a light work crew barely heard them. Breakfast is excellent! Bravo 5th floor! I recommend it for this experience alone. Bed, linen, towels, overall cleanliness a ten! They provide towels for the beach which is very close by. Staff was hospitable- good team of people. FYI: Black bathrooms/decor seem to be a thing in Israel.
Stayed 1 night in Jul 2023
Response from Deetsah-Lighthouse Tel-Aviv hotel on 2 Aug,2023
Dear Tarsha, Wow! What a review, We are happy to hear that enjoyed your stay with us. We are dedicated to providing memorable experiences to our guest. We happy to see that our efforts did not go unnoticed. Thank you for sharing your experience with us. We hope to welcome you back to the Lighthouse Tel-Aviv Hotel in the future

4/10 Poor

steph

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Deetsah-Lighthouse Tel-Aviv hotel on 14 Jul,2023
Dear Guest, Thank you for taking time to rate your recent stay at the Lighthouse Tel-Aviv hotel. We are highly dedicated to providing high quality service to all of our guests. Please accept our apologies for any shortcoming you have experienced during your stay with us. Your feedback will assist us to improve our service level. We hope for a second chance to welcome you back to the Lighthouse Tel-Aviv hotel.Kind Regards,

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, except for the bathroom was a bit tight. There was no counter space to put things on.
Stayed 1 night in May 2023
Response from Ola Ogbah | Guest Relations Manager on 15 Jun,2023
Hi Frank,Thank you for taking the time to share your review and I'm glad to hear you enjoyed your stay.We strive to provide clean, comfortable, and friendly accommodations for all of our guests.The comments you gave us will assist us in our efforts to improve and grow.We hope to see you back with us soon!

2/10 Terrible

Mukesh

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff let down by neglected hotel building
We were looking forward to staying here for our honeymoon as its in a great location and the site showcased the 18th floor bar and rooftop sun deck with panoramic views. Sadly it has been closed for sometime. The gym and sauna in the basement level were unpleasant with no working escalators. The hotel corridors were dark to a point of being unsafe. This might be useful in masking all sorts of neglected maintenance. The lift music was far too loud. Rooms could do with more surface space and the windows need cleaning. The staff including the manager tried hard to offer good service, however the building is tired and seems to be neglected by the Brown hotel group. It is need of a complete renovation to bring it up to standards. Also, the facilities guide needs to be updated to reflect the parts that are not open and pictures reviewed as it is misleading. Definitely not worth the room rate and we would never again stay at a Brown Hotel based on how they have neglected this hotel.
Stayed 1 night in May 2023
Response from Ola Ogbah | Guest Relations Manager on 15 Jun,2023
We sincerely apologize for your experience during your last visit, though we appreciate your kind words about our staff.We take our guests' feedback very seriously and we were sorry to hear that the standards we wish to provide to our guests did not reflect in your stay. Please note that the website has now been updated regarding the 18th-floor bar. In addition, I would just like to mention that the unique dark design of the hotel is intentional in order to reflect the ambiance of a nightclub. All other comments you gave us will assist us in our efforts to improve and grow.We do hope to host you again in the future and to get the chance to change your impression.

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was an appalling stay and had very few redeeming features. Despite looking glossy online this hotel is grubby and in need of a refurbishment. Most of the hotel is covered in thick black paint which makes it very difficult to see anything - our room never felt clean. The rug had a range of cigarette burn marks and the bathroom was covered in limescale. There is nowhere practical in the room to store cases or put clothes. The shower fluctuated between extreme cold and hot water. The Wi-Fi was flaky. The hotel also felt unsafe. Rooms do not have a spyhole and there is no chain. Anyone can enter the lifts and in fact the hotel is shared with a number of business and the French Consul. We had an exceptionally disturbed stay with the people in the next door room shouting, swearing, banging walls and furniture and partying until the early hours. We were told these people were then removed by the hotel after we reach out the hotel. There was no attempt by the hotel to proactively apologise or check that we were ok. As compensation were given a free massage in the spa. This was disappointing. The spa is down some filthy escalators and is itself grubby. The rooftop bar is non existent. And there’s nowhere to relax aside from two loungers and an odd jacuzzi on the fifth floor. Breakfast is random. On some days there’s a menu to order from, and some days there isn’t. There was no rhyme or reason. The coffee is very poor. There is construction going on in front of the hotel which is
Stayed 7 nights in May 2023
Response from Deetsah-Lighthouse Tel-Aviv hotel on 12 Jul,2023
Dear Robert, Thank you for taking time to review your stay at the Lighthouse Tel-Aviv hotel gives us opportunity to improve and better ourselves. We are highly committed in to providing high quality service to all of our guest. Please accept our deepest apologies for any shortfalls you've experience during stay with us. Rest a sure that raised your remarks with all heads of departments. We sincerely hope for a second chance to welcome you back to the Lighthouse Tel-Aviv soon.Sincerely,

6/10 Okay

angel

Travelled with family
Liked: Cleanliness
El baño era incomodo la puerta molestaba al entrar al mismo. No tenia repisa para colocar los articulos de baño y no tenia toalleros para las toallas En la habitacion habia un muy pequeño placard donde no entraba toda la ropa La ventana abria solo un poco. y lo peor no tenia frigobar Habia algo parecido que no enfria absolutamente nada La ubicacion estaba bien y tenia buena vista de la ciudad
Stayed 3 nights in May 2023
Response from Ola Ogbah | Guest Relations Manager on 15 Jun,2023
Dear Angel,Thank you for taking the time to share your review. We take our guests' feedback very seriously and we were sorry to hear that the standards we wish to provide to our guests did not reflect in your stay. I am glad to hear that you at least enjoyed the view and our amazing location.We strive to provide clean, comfortable, and friendly accommodations for all of our guests.The comments you gave us will assist us in our efforts to improve and grow, and we hope that you will be back soon so that we can change your impression.

6/10 Okay

Esther

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good breakfast - the rest is medium.
The hotel is just an okay hotel.. not more. The rooms are not so comfortable. The one in the high floors has a very noisy toilets, like in an airplane, it was horrible. the tub is too high and dangerous, the hotel is too dark, designed in black and has almost zero light. still you can notice it's not very clean - not in the corridors and in the rooms you can see it needs fixing - not a good job of design and fixes. Breakfast was good. Staff was nice, however, most were not Hebrew speakers.... Location is problematic - too many constructions. overall - not our type of hotel to return to. sorry.
Stayed 2 nights in Apr 2023
Response from Maya | Guest Relations Lighthouse Hotel. on 15 May,2023
Dear Esther,Thank you for sharing your constructive feedback on your recent vacation with us.We take our guests comments very seriously, we always strive to improve and change accordingly.It is important to note regarding the 'dark' atmosphere you’ve mentioned;BROWN Collection aims to design each hotel with a different and special design line.The concept behind the Lighthouse Hotel is designed to provide a mysterious atmosphere with a young nightclub kind of vibe.Each hotel in the collection and its design reflect a unique character in order to provide diverse and special hospitality experiences.We apologize that during your stay we couldn't meet your expectations.We’ll be happy to be at your service in the future.sincerely,Maya Guest Relations Lighthouse Hotel.

10/10 Excellent

Jason

Stayed 6 nights in Mar 2023
Response from Maya | Guest Relations Lighthouse Hotel on 25 Apr,2023
Dear Jason, Thank you very much for sharing your feedback.Maya Guest Relations Lighthouse Hotel

6/10 Okay

Helen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If only the surroundings were as good as the staff
We could not fault the service and staff in any way. Every person went over & above to assist us. It made us feel welcomed and relaxed
Stayed 1 night in Apr 2023
Response from Maya | Guest Relations Lighthouse Hotel on 11 Apr,2023
Dear Helen,We're extremely appreciative for your feedback.It has been a pleasure hosting you, we’re happy to hear how positive the experience was for you. Especially about your experience with our staff.We can’t wait until the next time you’ll come and visit.Best regards,Maya Guest Relations Lighthouse Hotel

10/10 Excellent

Ada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel. Would stay again and would recommend
Stayed 1 night in Mar 2023
Response from Maya | Guest Relations Lighthouse Hotel on 5 Apr,2023
Dear Ada,We're extremely grateful for your feedback.It has been a pleasure to host you.we’re happy to hear how positive the experience was for you. We can’t wait until the next time you’ll come and visit.Best regards,Maya Guest Relations Lighthouse Hotel

4/10 Poor

Shai

Liked: Staff & service
Disliked: Cleanliness
good location although currently there is construction outside for the new rail system. The room was small and dirty with dust built up everywhere. Housekeeping was pathetic. they just remake the bed without changing the sheets. They don't clean or throw out garbage. I had to place empty bottles on the floor by the door the last day to get them removed.
Stayed 6 nights in Feb 2023
Response from Maya | Guest Relations Lighthouse Hotel. on 8 Mar,2023
Dear Shai,Thank you for sharing your feedback.We're happy to hear you enjoyed the location. We strive to provide personal and friendly service at each experience of our guests. We're sorry to hear our standards did not reflect in your recent stay, hopefully we'll get the chance to host you again and change your impression.Sincerely,Maya Guest Relations Lighthouse Hotel.

8/10 Good

Hitomi

Stayed 1 night in Jan 2023
Response from Maya | Guest Relations Lighthouse Hotel. on 12 Feb,2023
Dear Guest, Thank you very much.Maya Guest Relations Lighthouse Hotel.

10/10 Excellent

????

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good vibe
Stayed 1 night in Jan 2023
Response from Maya | Guest Relations Lighthouse Hotel on 3 Feb,2023
Dear Guest,Thank you for your great feedback.We are delighted to hear that you enjoyed our staff and atmosphere. Hopefully we'll host you again as soon as possible,Maya Guest Relations Lighthouse Hotel

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Amazing manager
A hidden gem in the best part of Tel Aviv. 2-minute walk to the beach, 5-minute walk to the shuk, and pretty much a walking distance from the best parts of the city. We had a great experience staying there with our 1-year-old. But above all, it was the hotel manager Avi that went above and beyond to accommodate and help with every little thing we needed. It felt like Avi was there around the clock at all times. It's amazing how exceptional service can make a vacation so much better. Thank you guys!
Stayed 5 nights in Jan 2023
Response from Maya | Guest Relations Lighthouse Hotel on 3 Feb,2023
Dearest Tom,Thank you very very much for taking the time to share your feedback.It has been a pleasure to host you, we’re extremely delighted to hear how positive the experience was for you. Especially about your experience with our team.We can’t wait until the next time you’ll come and visit.The hotel team and I appreciate your kind words.Sincerely,Maya Guest Relations Lighthouse Hotel

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness
I really like the decor and furnishings. It was modern and trendy in a Shabby Chic manner. The terrace where breakfast is served is great. However, I was concerned with the lack of cleanliness in the room. The back of the television was covered in a very thick layer of dust. I had to plug in the HDMI cable because it was unplugged and I must admit it shocked me. Like it had never been cleaned. Also there was some previous guests hair tie on the floor. Small things but indicstors of a lack of attention to cleanliness.
Response from Maya | Guest Relations Lighthouse Hotel on 3 Feb,2023
Dear Emma, Thank you for sharing your vacation experience.We're very happy to hear that you enjoyed the hotel design.We're sorry to hear that the current experience did not meet our standards regarding the cleanliness of the room, we strive to provide the best experience for our guests and we do apologies for the inconvenience.We hope to get the chance to host you again in the future,Maya Guest Relations Lighthouse Hotel

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Room Division & Guest Relations Manager on 6 Jan,2023
Dear Julie,Thank you for your score.We would like to know details in order to improve our service level.Thank you.Warm regards,Ola OgbahRoom Division & Guest Relations Manager

6/10 Okay

Roi

Stayed 1 night in Dec 2022
Response from Room Division & Guest Relations Manager on 6 Jan,2023
Dear Roi,Thank you for your score.We would like to know details in order to improve our service level.Thank you.Warm regards,Ola OgbahRoom Division & Guest Relations Manager

10/10 Excellent

Yehonatan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Room Division & Guest Relations Manager on 6 Jan,2023
Dear Yehonatan,Thank you so much for taking your time and sharing with us your impression about your stay!Warm regards,Ola OgbahRoom Division & Guest Relations Manager

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful breakfast!!
Stayed 7 nights in Dec 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 12 Dec,2022
Dear Delia, Thank you for time to review your recent stay at the Lighthouse Tel-Aviv hotel. Here at the hotel a lot of resources are put in to provide each guest with high-quality service and a unique experience. To hear that we were able to succeed brings us great joy. We hope to welcome you back soon. Kind Regards,

10/10 Excellent

Carly

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Mark

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 12 Dec,2022
Dear Mark, Thank you for taking the time to review your recent stay at the Lighthouse Tel-Aviv hotel. We take our guest feedback seriously and always strive to provide clean, comfortable, and friendly accommodations. We apologize for any shortfalls you may have experienced during your stay with us. Your feedback will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to get a second chance to welcome you back to the Lighthouse Tel-Aviv hotel. Sincerely,

10/10 Excellent

lan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2022
Response from deetsah-Lighthouse Tel-Aviv hotel on 13 Nov,2022
Dear Guest, Thank you for taking the time to review your recent stay at the Lighthouse Tel-Aviv hotel. We please to read that our staff were able to give you a memorable experience and that you enjoyed the hotels facilities. We really appreciate hearing from you and look forward to welcoming you back to the Lighthouse Tel-Aviv hotel.Sincerely,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 6 Nov,2022
Dear Rebecca, Thank you for taking time to review your recent stay at the Light house. We look forward to welcoming you back to the Lighthouse Tel Aviv hotel. Sincerely,

10/10 Excellent

yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from deetsah-Lighthouse Tel-Aviv hotel on 6 Nov,2022
Dear Yuval, Thank you so much for this amazing feedback. we are pleased to hear that our staff were able to make your experience a memorable one and that you enjoyed our facilities. We look forward to welcoming you back to the Lighthouse Tel Aviv hotel .

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Oct 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 12 Oct,2022
Dear Daniel, We are pleased to read that you enjoyed your experience with us and look forward to your next visit to the Lighthouse Tel-Aviv hotel. Kind Regards,

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, good size and clean rooms!
Stayed 3 nights in Sep 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 12 Oct,2022
Dear Diana, We are pleased to read that your expectations were met during your visit at lighthouse Tel-Aviv. The team and I are looking forward to your return to our hotel .Kind regards,

2/10 Terrible

Ilana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 30 Sept,2022
Dear Guest , Thank you for sharing your experience with us. we take our guest feedback seriously and aspire to provide clean , comfortable and friendly accommodation to all of our guest . we apologize for the short falls you've experience during your visit. Your feedback will assist us on our continuous journey to improve and maintain our service on all levels. We do hope to welcome you back to the Lighthouse Hotel in the near future . Sincerely, Deetsah -Lighthouse Tel-Aviv Hotel

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great place to stay, well worth the money, great place, lovely rooms and staff, the only problem I had was I was in the room at the front on the 2nd floor and the door to the hotel next door was very loud through the night. Needs fixing.
Stayed 2 nights in Sep 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 11 Sept,2022
Dear Joseph, Thank you for sharing your experience with us. we are happy to hear you enjoyed your visit at the Lighthouse Tel-Aviv Hotel and look forward to welcoming you again . Sincerely,

4/10 Poor

Luis Filipe

Stayed 4 nights in Aug 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 30 Aug,2022
Dear Fillipe , We appreciate you for taking the time out to review. we take our guest feedback seriously. And aspire to provide clean, comfortable and friendly accommodation trough out their visit. Pleas accept our deepest apologies for the short falls you've experience while staying with us. We do hope to get a second chance to host you . Sincerely,

10/10 Excellent

Dina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from deetsah-Lighthouse Tel-Aviv hotel on 14 Aug,2022
Dear Guest , Thank you for your amazing feedback. We aspire to provide a great experience to all of our guest and hear that we able to provide that service for you brings us joy. We look forward in hosting you once more in the near future. Kind regards,

8/10 Good

Jeremy

Liked: Cleanliness
great position good breakfast nice welcome pack in room
Stayed 3 nights in Jun 2022
Response from deetsahc on 22 Jul,2022
Dear Guest, Thank you for the time to write this positive review. We are thrilled to hear that enjoyed our breakfast and the location of the hotel was to your satisfaction . We can not wait to host you again . Until next time Deetshah -Lighthouse Tel-Aviv

2/10 Terrible

Youxin

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2022
Response from Deetsah-Lighthouse Tel-Aviv hotel on 30 Aug,2022
Dear Youxin , Thank you for taking the time out to review us. We are sadden to hear that we were not able to meet your expectations during your recent visit with us. We do hope to get a second chance to host you once more to make it up to you. Sincerely,

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities
good atmosphere
Stayed 2 nights in Jun 2022
Response from Hagai-GM on 22 Jun,2022
Hi Jeremy, thank you for your score! We are aiming to 5 from 5 or 10 from 10.. which means we have to work harder, and we will.

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The building has cockroaches and management doesn’t seem to care at all. Would never stay here or in any brown hotel ever again. Stay anywhere else if you come to TLV. Absolutely disgusting.
Stayed 2 nights in Jun 2022
Response from Deetsahc on 22 Jul,2022
Dear Jonathan, Thank you for your review. I am sorry for what you've experience during your stay with us. We do take our guest feedback seriously, We did order a professional exterminator to compound to help us deal with this issue. We do hope to have a second chance to host you again. Sincerely, Deetsah- Lighthouse Tel-Aviv