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Reviews of Muong Thanh Thanh Hoa Hotel

3.5 out of 5
Muong Thanh Thanh Hoa Hotel
Voi T-junction, Southern City Urban Center, Dong Ve Ward, Thanh Hoa, Thanh Hoa

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 46 reviews" "
Rating 8 - Good. 21 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Nov 2020
Response from 1 on 8 Dec,2020
Cảm ơn quý khách đã tin tưởng và sử dụng dịch vụ của khách sạn Mường Thanh Thanh Hóa. Chúng tôi xin đón nhận ý kiến đóng góp của quý vị và hy vọng sẽ được đón quý khách quay trở lại khách sạn trong thời gian tới. Trân trọng ! -Hotel Manager-

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You know what to expect
A return visit to this hotel. Better than first time. Friendly, welcoming reception staff. Rooms and amenities typical of Muong Thanh standard. Makes for a comfortable, pleasant stay, without being flashy. Shower in bath was only negative feature of room. edge of town location, so helps to have some form of transportation. Plenty of restaurants and cafes nearby. Markets and retail shops not so handy. Overall, happy to recommend
Stayed 2 nights in Nov 2020
Response from 2 on 8 Dec,2020
Dear Mr/Ms , We would like to thank you for your valuable review about our hotel service. We will acquire and improve our service to provide customer the best quality. Thank you. -Sale Manager-

10/10 Excellent

Sridhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Durgesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, clean rooms,
Amazing place
Stayed 1 night in Oct 2019

8/10 Good

vo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ms Dung on 7 Jul,2019
Dear sir, I would like to thank for your valuable comment about our hotel services. I hope that you will comeback again in the near future Thank you

10/10 Excellent

DALE , Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very modern and clean. Free breakfast buffet was really fantastic with so much variety. Hotel staff were very friendly and helpful when needed. Excellent pool and tennis court facilities. Would reccomend to anyone staying in thanh hoa.
Stayed 5 nights in May 2018
Response from Customer Service on 5 Jun,2018
Dear Mr. Dale, Thank you for your feedback for Muong Thanh Thanh Hoa regarding your stay with us. We are glad to know that your stay was convenience and our connectors' efforts to make your stay an enjoyable one have been appreciated. It is heartwarming to know that our services and facilities are valued. I will be sure to share this with our connectors as a great encouragement for their efforts. Mr. Dale, thank you again for your feedback and we look forward to welcoming you back to the hotel in the near future. If there is anything else we can do to assist, please let us know at any time. With Kind Regards,

8/10 Good

Phuc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the ocean
Great hotel. In the middle of everything.

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Thank you for your feedback and we hope to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you for your feedback and we hope to welcome you back.

4/10 Poor

Scott, Hue

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
The Bed Wasn't Clean
The bed had hair in it, the comforter was wet, and the sheets were stained. I found out all this after I had gotten into bed. No one from the hotel apologized to me. I had to wait for them to clean the room.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to sleep
It was a hotel room. Nice view of the city and comfortable. I have stayed in much the same style room in other countries with the same layout. As to their dining area, the food was all Vietnamese and I do not care for such food. There were small franks and bacon, but I have found that Vietnamese do not cook these safely...still mostly raw.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great price and location
I would happily stay at this hotel on my next trip to Thanh Hoa. The hotel is lovely, with large rooms and modern amenities. The restaurant food ordered off the menu is very good, although breakfast would be much better if the food were hot. Staff is friendly and eager to help. English language skills could be better but with patience, we were able to communicate just fine. This is not a hotel that receives a lot of Western tourists but the location was great for what I needed and it is a very nice property for a very reasonable price.

10/10 Excellent

Chuck , Georgetown, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel-GREAT Staff
Was visiting Thanh Hoa just to visit with some friends of one of my Vietnamese friends, and was pleasantly surprised by this nice hotel that was perfect for my spoiled western needs. The hotel is overall immaculately clean, room was super big, great bed, huge walk in shower, and great ac. But what stood out was their superb and friendly staff. From the front desk, bar, restaurant, and housekeepers. One of the very nice reception ladies, her name is Man, was always making sure everything was taken care of for me. She helped with so many things on my short stay, from places to eat, transportation, and even arranged a nice tour of her city, the beach, and a pagoda. My stay was made more than pleasant due to her kindness and help. Will definitely stay here if I ever find myself in Thanh Hoa again.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tin Trung, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good on that rate
Hotels is good.

8/10 Good

Hoang, Ho Chi Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nicest hotel in Thanh Hoa city
It is nicest place to stay in Thanh Hoa city However hotel needs to improve the wifi as it was down sometimes

6/10 Okay

Mark, Toronto, Canada

Liked: Cleanliness, staff & service, room comfort
Room was clean, bathroom was modern and functional with plenty of hot water. Motorcycle parking was awkward to get to from inside the hotel. There's not much going on near the hotel's location. The entire staff was friendly and helpful.

8/10 Good

Vu, Ho chi minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanh Hoa Sep15
It was nice. The restaurant was not that great

8/10 Good

MARTIN, London, England.

Liked: Staff & service
excellent value
the hotel for the price is excellent value. All modern amenities and centrally located......excellent value.

8/10 Good

Jorno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanh Hoa
Good stay

10/10 Excellent

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 1 night in May 2022

10/10 Excellent

Do-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Ms Dung (Sales Department) on 7 Jul,2019
Dear sir, I would like to thank for your valuable comment about our hotel services. I hope that you will comeback again in the near future Thank you

6/10 Okay

Do-Yun

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
청소 상태가 매우 안좋다. 방음이 안된다. 나쁜 냄새가 난다.
Stayed 1 night in Apr 2019
Response from Ms Dung on 5 Jul,2019
Dear sir, I would like to thank for your valuable comment about our hotel services. I hope that you will comeback again in the near future Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ms Dung on 7 Jul,2019
Dear sir, I would like to thank for your valuable comment about our hotel services. I hope that you will comeback again in the near future Thank you

6/10 Okay

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities
Medium level hotel far from everything.
Good hotel with a good and friendly service. Location far from shops and center of the city. Breakfast poor and cold food. Room 1001 has advertisement TV. Every minute it appears advertisement for one minute. So crazy! Couldn't repair! Smoking in public places very disturbing. Also allowed at restaurant! Food okay although breakfast poor.
Stayed 2 nights in Jan 2019
Response from Ms Dung on 7 Jul,2019
Dear sir, I would like to thank for your valuable comment about our hotel services. I hope that you will comeback again in the near future Thank you

10/10 Excellent

Chit Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good! Just around not much thing to look around!
Stayed 2 nights in Oct 2018
Response from Customer service on 9 Nov,2018
Thank you for your comment. We would like to have more chance to serve you. Hope to see you later!

10/10 Excellent

Trọng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 굿
중심지에서 조금 떨어져있지만 가성비좋은 호텔이었습니다.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hài lòng
Thoải mái và tiện nghi
Stayed 2 nights in May 2018
Response from Customer Service on 5 Jun,2018
Kính chào quý khách, Chúng tôi rất cảm ơn quý khách đã có trải nghiệm tốt tại Khách sạn Mường Thanh Grand Thanh Hóa. Phản hồi của quý khách chính là động lực để chúng tôi nỗ lực phấn đấu và tiếp tục nâng cao chất lượng dịch vụ của mình. Xin chân thành cảm ơn !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis-Leistungsverhältnis
Sehr gutes Preis-Leistungsverhältnis, sehr große Zimmer; sehr günstig in der Nähe der Universität gelegen; das Internet ist leider abends sehr schwankend in der Leistung - wie fast überall im Land;
Stayed 2 nights in Nov 2017
Thank you so much for your feedback, we hope that you had a good experience in Muong Thanh Thanh Hoa hotel. But we really sorry for our wifi quality, wish that it does not affect you so much and we look forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best one in Thanh Hoa with great price and service!

6/10 Okay

ka chun

Disliked: Staff & service
Could be better
Room is clean , staff are helpful and polite , restaurant okay but cannot get connected to wifi , in room wifi is better

6/10 Okay

Tau

Liked: Cleanliness, property conditions & facilities, room comfort
No pool.
There's no pool at the property. It has been Emty the last 3 months, and will be filled up in the summer. We booked a hotel on hotels.com with a pool, it was the main reason for staying there, but the hotel apparently didnt inform anyone. No refund at the hotel, a joke of 5 pc. of laundry pr day, isnt really a refund...? Called hotels.com and got a compensation. The room is Nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整體來說物超所值,床很好睡,浴缸很大.美中不足的是泳池關閉,無法游泳.

10/10 Excellent

KUAN-CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

viljami, helsinki

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
A decent stay in the christmastime. Location is not the best if you like to spend time in the city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr gutes Preis-Leistungsverhältnis
sehr große Zimmer, sehr guter Zustand; Frühstück vorrangig für Asiaten; vergleichsweise wenig Obst zum Frühstück; ein wenig abseits gelegen - allerdings werden ohnehin alle Fahrten mit dem Auto bewältigt

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell. Store fine rom og veldig rent og ryddig.

8/10 Good

Frederic, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon deal'
Tout a fair convenable . Bon rapport qualité prix.

10/10 Excellent

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

matthias, deutschland

Liked: Cleanliness, property conditions & facilities, room comfort
sehr gutes Hotel, etwas abseits gelegen
Hotelausstattung, Sauberkeit und Zimmerkomfort sehr gut, Englischkenntnisse des Personals mangelhaft

8/10 Good

Kristine, København

Liked: Cleanliness, staff & service, property conditions & facilities
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