"I had a very disappointing experience at the Hilton Hotel in Hilton Head. From the moment we arrived, the condition of the rooms was unacceptable.
The first room we were checked into had a wet carpet and a strong mildew mold odor that was impossible to ignore. It felt unsanitary and uncomfortable immediately. Even the hotel staff seemed visibly concerned and disappointed by the state of the room, which only reinforced how unacceptable the situation was. The bathroom floor was dirty, there was hair present, and the entire space felt neglected and poorly maintained.
We were moved to a second room, but unfortunately, it wasn’t much better. It was dusty, dingy, and still had an unpleasant smell. At that point, it was clear that the overall condition of the hotel was not up to standard.
For a Hilton property, this was extremely disappointing. Cleanliness and basic upkeep should be a given, and this experience fell far short. I would not recommend staying here based on the current conditions."