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Reviews of The Hague Marriott Hotel

4 out of 5
The Hague Marriott Hotel
Johan De Wittlaan 30, The Hague

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1002 reviews" "
Rating 8 - Good. 410 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan, Stony Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Modern Hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

jasmail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation (tram 17, 1), good breakfast, good neighborhood.
Stayed 1 night in Mar 2024

10/10 Excellent

Jamie, George Town

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance needs to be done properly. Not only is it easy for people to drive right by but the actual driveway into the hotel from the road is terrible. Excellent hotel. This really holds it back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service!
The best and most incredible, warm and pro-active service that I have ever received from a “brand “ hotel with everyone going the extra mile
Stayed 4 nights in Dec 2023

10/10 Excellent

Bhavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Maros

Stayed 1 night in Nov 2023

10/10 Excellent

Yu Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the staffs were very hospitable. Amenities, room, surroundings, environments, everything was awesome, loved it and highly recommend it
Stayed 3 nights in Nov 2023

4/10 Poor

Irene

Stayed 6 nights in Oct 2023

8/10 Good

DAVID CHRISTOPHER

Business traveller
Liked: Amenities
Disliked: Cleanliness
During our staff, the elevators lifts smelled remarkably funky. That was our only issue. Baking soda on the floors may help. Otherwise, everything else was great. Special mention for the the staff; they were helpful and knowledgable.
Stayed 8 nights in Oct 2023

10/10 Excellent

connie, Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to conference center
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for business trips.
Breakfast was good, but the same every day. Scrambled eggs made from powder. It tastes like soap. In a hotel like Marriott and for such a price, I would expect breakfast with fresh eggs! The service did not offer omelets from the kitchen, you had to ask the waiters. I skipped breakfast.There was no mineral water in the rooms and you had to buy it at the reception. The service at the bar was very good. Very nice rooms and comfortable bed.
Stayed 12 nights in Sep 2023

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevators had a wilder night than I did
I had a mixed experience at the Marriott in The Hague. The staff was fantastic, incredibly helpful throughout my stay. However, I was disappointed to find that the elevators were dirty, with one even having a concerning issue involving blood. Additionally, the unpleasant odor of what seemed like raw sewage in the elevators was a significant drawback to an otherwise enjoyable stay.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not maintained to the standards of Marriot.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel
The location is lovely, right beside Schevingen Bos which is really nice to stroll around. Very easy to get back into the centre too. Really enjoyed staying here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose Manuel

Stayed 3 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

Paule

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room and comfortable bed. Access to gym and lounge where drinks and snacks were served. Convenient bicycle rental.
Stayed 1 night in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice and clean; convenient for The Hague; next door to the Art Museum and Omniversum Science Center; has a lovely green park across the street with bikes to rent; very helpful nice staff.
Stayed 3 nights in Jun 2023

4/10 Poor

Stacey

Liked: Property conditions & facilities
Disliked: Staff & service
Never staying in a Marriot again
Firstly, parking. You have to get a ticket from the barrier (but it doesn't always work) so you then have to argue with reception via intercom to open the gate because you are literally waiting on the road blocking the bike lane, causing an obstruction. This happened to us upon entry into the car park. After we got our ticket from reception we could come and go as we pleased but even then coming back into the car park was a challenge each time - i had to help the cars in front of me figure it out because they took so long a queue formed across the road blocking traffic on one of the busiest roads in The Hague. There are also minimal spaces & it's expensive! Secondly, you have to wait a significant amout of time to check in (& out) because it's a large hotel with minimal staff on the front desk. Thirdly, our room heating didn't work, the shower pressure was very low making washing long hair a challenge, and the safe was broken. Fourthly, I asked for a vanity kit (just a couple of cotton wool pads to use to remove my make-up) and I was told I'd have to buy an entire pack of cotton wool - what happened to offering this as part of your room?! And finally, the staff were down right rude. Upon check-out, when it was finally my turn I walked up to the desk and someone else (who pushed in) did the same. I challenged the other person & showed them the queue & not only did they ignore me the staff on the desk ignored me too...he didn't even acknowledge my existance! Shocking.
Stayed 2 nights in Apr 2023

10/10 Excellent

Hector, Puebla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thank you
Stayed 2 nights in Apr 2023

8/10 Good

Shalva

Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were perfect.
Stayed 3 nights in Jan 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Typically Marriott, very comfortable and we enjoyed our stay
Stayed 2 nights in Nov 2022

10/10 Excellent

Radoslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding & above expectations
Awesome stay. Check-in experience phenomenal. The hotel rep, Virginie, explained everything about hotel, local attractions & deals, corrected an error on Hotels.com reservation, helped getting tram passes, and even gave small gift/trinket for kids. Family suite & accommodations were excellent & beyond expectation. Staff very friendly. Breakfast outstanding with tons of choices. Would definitely pick this place next time in area.
Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Mosquitos in the hotel
As a frequent traveller, staying in hotels is a norm for me and I have never stay at anywhere lower than 4 stars. However this is the first time I experienced mosquitos bugging my sleep the entire night, and I have travelled to places that are normally infested with mosquitos. I did not expect to have experienced mosquitos in the cold climate’s The Hague. It is down to poorly managed ventilation/cleanliness of the hotel. It is a disappointing stay for somewhere like Marriott.
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Stayed 1 night in Aug 2022

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay.
Hotel was clean and welcoming. Staff attentive, although some long waits when it didn't appear to be too busy. Restaurant menu rather limited, although what I ate was good. Bed lovely and comfortable. My room had really good views of the city.
Stayed 1 night in Jul 2022

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Alles was goed verzorgd. Persoon super vriendelijk en behulpzaam
Stayed 1 night in Jul 2022

8/10 Good

M E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Was really friendly and very comfortable. Check in was hampered by IT issues but an unprompted offer of complimentary Prosecco easily made up for that. Parking was expensive but so it goes. Plenty to do and see quite near but the zone is a bit on the outskirts.
Stayed 2 nights in Jul 2022

8/10 Good

Shuai

Business traveller
Liked: Cleanliness, property conditions & facilities
Bed is too soft
Bed was too soft, I stayed a total of four nights but on three different rooms and all the beds were too soft.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had an enjoyable stay. I was caught off guard when I arrived the night of check-in to find the parking lot full. I had to park at the hotel next door that was about a 5 minute walk. Luckily I didn't have to pay for the parking at the hotel next door and I was able to move my car the next day when spots were available. Breakfast was also good and the hotel overall was nice with friendly staff. I would recommend.
Stayed 3 nights in May 2022

6/10 Okay

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Ira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in May 2022
Response from The Hague Marriott team on 20 May,2022
Dear Ira, Thank you kindly for your great review of The Hague Marriott! We hope to welcome you back again soon. Warm regards,

10/10 Excellent

Mirela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from The Hague Marriott team on 20 May,2022
Dear Mirela, Thank you for your wonderful review of The Hague Marriott. We hope to welcome you back again soon. Warm regards,

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from The Hague Marriott team on 20 May,2022
Dear Alvin, Thank you for your wonderful review of The Hague Marriott. We hope to welcome you back again soon. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very enjoyable stay, great view, all you could need in the room. No bath, which is probably an eco thing. Rubbery mattress protector made the bed a little uncomfortable, but necessary for expense account drinkers maybe. Food and wine in the bar was very nice, decent value too. Kettle, fridge etc in the room, but only a single TEA bag (Chamomile, mint etc. Is NOT Tea). I guess they would give you a few Teabags more at reception though, really nice people. It would be great if Hotels left the smart casting features on their TVs enabled, so I could stream my local TV from my phone to it. Recommended. T.
Stayed 2 nights in Feb 2022

10/10 Excellent

Mark

Stayed 2 nights in Dec 2021

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from The Hague Marriott on 10 Dec,2021
Thank you for your feedback, we hope to see you back soon!

10/10 Excellent

Nicolae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Hendricus

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

charles

Travelled with group
Stayed 2 nights in Aug 2020
Response from Pien on 31 Aug,2020
Dear Charles, Thank you for the feedback.

8/10 Good

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Claudia on 10 Aug,2020
Hartelijk dank voor de uw feedback! Wij hopen u in de toekomst nogmaals te kunnen verwelkomen.

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2020
Response from Justin on 23 Jul,2020
Thank you for your review

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Claudia on 15 Jul,2020
Thank you for your perfect score! We are very happy to see that you have enjoyed your stay with us!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Claudia on 15 Jul,2020
Thank you for your perfect score! We are very happy to see that you have enjoyed your stay with us!