Hotels near The Promenade

"We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!"

"Super property, lovely room, parking and staff v helpful."

"If you want to stay in a small characterful boutique hotel in a very pleasant area of Cheltenham then look no further. The hotel has a very welcoming feel and all members of staff we met were really helpful and pleasant. The hotel has a really lovely lounge area and if we were staying longer, I would have definitely used it as a quiet reading spot, likewise the small courtyard area adjacent to the restaurant. We stayed in Room 14 which was on the top floor of the hotel. As there is no lift, probably not the best room for someone with mobility difficulties as the stairs are quite steep, although this wasn’t an issue for us and the room was beautiful. We also liked the personal touches in the room of the port, biscuits and biogs of the main members of staff. But the stand out factor of our stay was the food. We had dinner and breakfast here and both were exceptional. I don’t normally have three courses but couldn’t resist the scallops with pea purée, followed by fillet steak and finally a rhubarb soufflé. Breakfast was also a triumph. So huge thanks to both chefs - you certainly delivered and we would definitely recommend you. All in all the hotel made our stay in Cheltenham and I would definitely recommend it."

"We stayed in one of the hotels premier suites. It was too big! The decor and design were dated and the lighting and airconditioning problematic. The huge bed had sheets that weren't fitted and the bedspread wasn't very clean and had hairs and dust in evidence. The shower was brilliant and it had 2 baths in the room The door lock jammed when we returned for our second nights stay and the staff took 20 minutes to let us in, but were excellent in giving us free drinks while we waited in the bar. Parking at the hotel is minimal and we paid for 2 days in advance at £10 per day. On the second day there was no room in the hotel car park, due to a wedding at the hotel. They refunded the second days parking charge. Overall not a stay we will repeat."

"Beautiful rooms and restoration, we had an amazing Sashimi dinner and explored the property and the town from a beautiful vantage point"

"Yes to all"

"Great place to stay if you need to be close but not too close to the town centre. The room was very spacious and had a very comfortable bed. The bathroom was clean and had a great shower, hot and powerful. We asked for alternative milk which was supplied in the breakfast room. If you want to be close to the centre (5 mins walk) then i would recommend the Portland Guest House"

"The Citrus Hotel is tired. It's seen better days (presumably when it was the Tax Office) and isn't really in great shape. The corridors have a peculiar odour. The lift doors refuse to shut. The bed was like a marshmallow. On a positive note the receptionist helped us even though he'd clocked off, but that was only necessary because his replacement had gone AWOL. Cheap enough, but really. Tell yourself that you deserve better. I won't be returning."

"Good location, no bar or restaurant but within walking distance of town Very quiet and a good breakfast, free parking available"