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Reviews of Andromeda Hotel Thessaloniki

4 out of 5
Andromeda Hotel Thessaloniki
5 Komninon & Kalapothaki, Aristotelous Square, Thessaloniki, Central Macedonia

Reviews

8.2

Very good

Rating 10 - Excellent. 144 out of 353 reviews" "
Rating 8 - Good. 124 out of 353 reviews" "
Rating 6 - Okay. 48 out of 353 reviews" "
Rating 4 - Poor. 20 out of 353 reviews" "
Rating 2 - Terrible. 17 out of 353 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to all the city center has to offer. A bit noisy at night due to proximity to restaurants and bars. Andromeda staff were amazing!
Stayed 2 nights in Sep 2023

10/10 Excellent

alfred

Stayed 1 night in Sep 2023

8/10 Good

larisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST LOCATION, NICE BALCONIES, DECORATIVE ROOMS
Stayed 3 nights in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
So good time in this place. First line to the sea. Close to everything. Sexy and young. Worth the money
Stayed 3 nights in Apr 2023

10/10 Excellent

ping

Stayed 1 night in Apr 2023

6/10 Okay

Jawad

Business traveller
Liked: Cleanliness
Not at all for families
Stayed 1 night in Mar 2023

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Dukagjin

Stayed 1 night in Jan 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

anat ben

Liked: Cleanliness, property conditions & facilities
The hotel has a prime location. There was no breakfast. Room was Spacious but bath was uncomfortable and ever dangerous - safer to have a shower instead of bathtub.
Stayed 5 nights in Sep 2022

8/10 Good

Misha

Travelled with partner
Liked: Cleanliness, staff & service
We had a good time there... So it all depends on you ) there is a balcony with a great view
Stayed 1 night in Aug 2022

2/10 Terrible

SOFIA

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property was decorated in an awful and inappropriate way in dark and black colors with pictures of nude women bodies . We were completely shocked!
Stayed 4 nights in Jul 2022

10/10 Excellent

Gary

Stayed 1 night in Jun 2022

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, staff & service
The Aircon just gave out warm air. It was impossible to sleep. I saw many other reviews about this. Some others mentioned it being a sex hotel. I heard very loud love making on two occasions when in the hallway so I guess they're correct. Amazit area but absolutely would not stay in this hotel again.
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Central to everything. Lovely bars and restaurants near by. Hotel and room its self were very hot. The bed needed replacing, the pillows too hard. Overall good for just a short stay.
Stayed 3 nights in Mar 2022

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way. everything was clean and I was delighted with the service.
Stayed 1 night in Nov 2021

10/10 Excellent

John

Stayed 1 night in Sep 2021

6/10 Okay

Goksun, PORT WASHINGTON

Travelled with family
Liked: Cleanliness, staff & service
Hotel location was really good.Close to everything.I bought deluxe room but my room was looking like standard room.Water pressure was weak in the shower.It was hard to get shower.No body lotion.Hotel was clean.
Stayed 1 night in Sep 2021
Response from Natalia Solomakha, Hotel Manager on 9 Sept,2021
Dear Mr. Goksun, Thank you for your feedback about your recent stay in our Hotel! We feel sorry about the fact that we didn't meet your expectations. You were accommodated in a Deluxe Room, as reserved. If you had any doubts, it would be our pleasure to show you the other room categories, so you could see the difference between them. Probably, your disappointment was the reason that you broke an antique piece of furniture in the room and accidently forgot to inform us about it upon your check-out. Wishing you all the best,

2/10 Terrible

Maria

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was great and also the bed was comfortable. However we were very disappointed to find out that the air condition was actually air blowing system that didn't cool the room . I dont recommend this place on the summer.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel - bad conditions, rude employees
The only good thing about this hotel is the location - it is right in the city center. Otherwise, this was honestly the worst hotel I've ever stayed at. It was over 90°F/32°C during our stay, and the air conditioner didn't work at all. After calling reception multiple times about it, and was eventually told that the rooms don't get cool when it's hot out. They let us change rooms after I asked for a fan but the other room was just as hot. We ended up buying a small desk fan ourselves. This could be a hazard for people with health issues. The rooms also looked like they were falling apart (tables held together by tape, cracked mirrors, permanent stains on table tops) and staff was rude and unapproachable. The first couple floors also smelled like cigarette smoke. There are also security concerns with this hotel. If you need to leave your baggage until check in time, it just sits in the middle of the lobby - no separate locked rooms or tags given to ensure someone else can't take your bags. Some of the key cards also had the room numbers on them - if someone lost a key, it would be really easy to find and enter their room. The spa was also closed even though we were given spa credit with our booking, so if you're interested in the spa, check that it's open before booking.
Stayed 4 nights in Jun 2021

10/10 Excellent

Habib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel
Brilliant hotel - I stayed here 4 days was amazing staff were super friendly and helpful I would highly recommend. Thanks for making my trip memorable. Habib
Stayed 4 nights in Aug 2020

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Spacious rooms, clean towels and bedsheets. Central location.
Stayed 1 night in Aug 2020
Response from Motra Christie PR Manager on 1 Sept,2020
Dear Mrs Maria, Thank you for your wonderful words about the Hotel, Our main concern is to provide a perfect accommodation to our guests and it makes us happy to know that you really enjoyed your stay in our property. Hope to have an opportunity to host you again in Andromeda soon!

6/10 Okay

VASILIKI

Business traveller
Disliked: Cleanliness, staff & service
TERRIBLE STAY
I had to ask for my room to get cleaned.when i arrived i found toilet papers in the bathroom.. i told them it' s terrible to have such a "welcome ". Next day the cleaning lady came in the afternoon knocking on the door and woke me up from my noon nap . No 4 stars for such a horrble attitude. The worst ever coffee for breakfast. Impolite people in the reception. I strongly suggest NOT to visit this "hotel ".
Stayed 3 nights in Jul 2020

6/10 Okay

Kurtalji

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great..................................................
Stayed 2 nights in Nov 2019
Response from Motra Christie PR Manager on 29 Nov,2019
Dear Guest, Thank you for your great feedback regarding your recent stay at Andromeda Hotel Thessaloniki. We hope to see you again soon. BR,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst experience ever in a hotel. It suppose to be 4 stars hotel but the conditions were horrible. We paid for a double room and the room resulted to be so mini, so small you couldn't even breath. The air conditioner did not work. The room felt like a sauna, there were no windows. We tried to call reception but nobody answered. We barely survived the night and we both woke up sick the next day. We talk to the lady at the reception while checking out and she seemed already knew the situation of the room but nothing she could do about it. I DO NOT RECOMMEND THIS HOTEL AT ALL.
Stayed 1 night in Nov 2019
Response from Motra Christie, PR Manager on 29 Nov,2019
Dear Guste Thank you for your feedback about your recent stay in Andromeda Hotel! We deeply regret that you didn't enjoy your stay in our property and that you felt disturbed during your accommodation. Your complaints have been already transferred to the Hotel Manager, in order to investigate the case and to avoid same problems in the future. Let me apologize again for the inconvenience you faced! Remaining at your disposal,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The good thing about this hotel is its location and that the rooms are reasonably clean. However, it is known amongst the locals as a place where you can get a room for an hourly rate/for the night after a night out and the sound-proofing is almost non-existent. This results to incredibly inconvenient noise levels. This is not a four-star hotel, it has the potential to be one, but the primary clientele make it something between two and three stars. The rooms are clean and amenities reasonable, but because of the stuffiness of room air and horrible noise-levels, the stay was far from relaxing.
Stayed 3 nights in Nov 2019
Response from Motra Christie PR Manager on 18 Nov,2019
Dear Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay at Andromeda Hotel Thessaloniki. I’m truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. However, I can assure you that we value your feedback and your feedback has been utilized to improve our standards and services. Once again, please accept our apologies and we hope that you will give us another opportunity to serve you better. Best wishes,

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Old, worn, terrible, one star, thin walls. Certainly not a four star as you sold it to me.
Stayed 1 night in Oct 2019
Response from Cristie Motra PR Manager on 18 Nov,2019
Dear guest, I am very sorry to hear we fall short of your expectations on this occasion. I would like to thank you for sharing your experience and I hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering a superior experience. best regards

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not good at all only good location is advantage
1. Shower water is very slow until nearly no water come out. 2. No breakfast in this hotel. 3. Lobby no table and chair to sit. 4. It is not a business hotel because no meeting point. 5. no working desk in the room. 6.Wifi is very slow. cannot use youtube and facebook. Only good thing is location.
Stayed 2 nights in Oct 2019
Response from Motra Christie PR Manager on 18 Nov,2019
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us at The Andromeda Hotel Thessaloniki. I was sorry to read that you did not like the room that was allocated to you during your stay and I have taken note of your comments. I am sure that if you had asked to move your room we could have accommodated this request. I hope that you will come and stay with us again so we can get the chance to meet your expectations. Many thanks,

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

ran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Leza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

michal yerushalmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Sotiris

Liked: Cleanliness
Good and quiet location. Reception area very basic. No lounge.
Stayed 6 nights in Aug 2019
Response from Georgios Kipouros Guest Relations Manager Androme on 10 Sept,2019
Dear Mr. Sotiris, Thank you for taking the time to share your positive feedback after your stay at Andromeda Hotel in Thessaloniki! All the information about hotel facilities are mention to Expedia.com Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Best Regards,

10/10 Excellent

Dimo

Liked: Cleanliness, staff & service, amenities
Great good spot and a very good location. In the middle of it all
Stayed 1 night in Sep 2019
Response from Motra Christie PR Manager on 10 Sept,2019
Dear Mr. Dimo Thank you for your great review of your experience at Andromeda Hotel Thessaloniki. We look forward to welcoming you back to the hotel when you have occasion to visit Thessaloniki. Warm regards,

2/10 Terrible

Bobby, Thessaloníki

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bathroom old dirty shower dirty toilet sink old not working properly bad very bad metal coming up from mattress room old and very small! No Parking anywhere near! Very bad
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a nicer part of of the city very close to the water
Stayed 3 nights in Aug 2019
Response from Tatsidou Konstantina, Reservations Manager on 29 Aug,2019
Dear Guest, Thank you for taking the time to share your lovely review with us, we appreciate your feedback. We look forward to accomodate you again in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in person didnt really give us any details as to where breakfast is or extra amentities. Breakfast server was rude and that actually turned us away from spending money there to eat. We actually found out by accident that we had a spa credit but we didnt even know where that was. Poor management, but clean and very good proximity to the plaza and white tower.
Stayed 2 nights in Aug 2019
Response from Motra Christie PR Manager on 12 Aug,2019
Dear Guest, Thank you for choosing Andromeda hotel for your accomondation! We are unhappy to hear that you are not satisfied of our hotel. For every compliment or something that bothers you, you can contact with the reception to solve it on the spot! Andromeda's reception and housekeeping team is here twenty four hours to serve you. Best regards,

8/10 Good

Panos, Thessaloniki

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It has great decoration and style. I believe it is a great place to stay and it has the perfect location. There were two drawbacks. 1st Breakfast. It is continental. It means that you can't choose what you want to eat and they will serve you whatever they want. The food was tasty, i can't argue with that, however the lady that was working at the time was not polite. 2nd property condition. When i got into my room, i checked the condition of everything. All furniture were perfect. However, the bathroom door needed force to open, the hand washer sink did not have cold water. The bath tub had jakuzzi. I was excited at first. I pressed the button to turn it on and it didn't work at all. I was totally disappointed about it.
Stayed 2 nights in Aug 2019
Response from Motra Christie, PR Manager on 12 Aug,2019
Dear Guest, Thank you for your feedback about your recent stay in Andromeda Hotel! We deeply regret that you didn't enjoy your stay in our property and that you felt disturbed during your accommodation. Your complaints have been already transferred to the Hotel Manager, in order to investigate the case and to avoid same problems in the future. Let me apologize again for the inconvenience you faced! Remaining at your disposal,

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Avoid, unless you rent a gf by the hour.
This is more like an hourly hotel used by "couples". You can hear everything. Constant stream of mean coming in and out, smoking in rooms and corridor noise. The rooms are clean but very tired, dark and AC does not work properly. Having travelled to almost 50 countries, this is the most I've paid for a disgusting, low level room.
Stayed 1 night in Jul 2019
Response from Motra Christie on 10 Sept,2019
Dear Guest, Thank you for taking the time to comment on your recent stay with us. I was extremely disappointed, and very sorry indeed, to hear that you had a less than perfect experience and I am at your disposal should you wish to discuss any element of this with me further. Warmest regards,

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, clean, convenient, friendly staff.
Stayed 1 night in Jul 2019
Response from Dina Tatsidou , Reservations Manager on 30 Aug,2019
Dear Guest, Thank you for your wonderful review! We look forward to accommodate you again in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everybody was so nice. I extended one more day. Faciliti is absolutely clean and its so close to evrything
Stayed 2 nights in Jul 2019
Response from Best Regards, Motra Christie PR Manager on 9 Aug,2019
Dear Guests, Thank you so much for your wonderful review about your recent stay in Andromeda Hotel Thessaloniki! We have to say it was a real pleasure to welcome you in our property and your kind words about Hotel facilities, services, decoration and staff make our hearts melt. Your feedback has been transferred to all the members of the Hotel Team, and we wish to thank you for your kind review. We will be happy to see you again in Andromeda one day!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. Do not visit this place unless you want to have some nightmares. We ren away from this place after single night. The room was stink and everything was bad.
Stayed 2 nights in Jul 2019
Response from Motra Christie, PR Manager on 9 Aug,2019
Dear Guest, Thank you for your feedback about your recent stay in Andromeda Hotel! We deeply regret that you didn't enjoy your stay in our property and that you felt disturbed during your accommodation. Your complaints have been already transferred to the Hotel Manager, in order to investigate the case and to avoid same problems in the future. Let me apologize again for the inconvenience you faced! Remaining at your disposal,