2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel DORALBA INN Chichén

3 out of 5
Hotel DORALBA INN Chichén
Km 122 Carretera Merida- Cancun, Chichen Itza, YUC

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 621 reviews" "
Rating 8 - Good. 253 out of 621 reviews" "
Rating 6 - Okay. 127 out of 621 reviews" "
Rating 4 - Poor. 49 out of 621 reviews" "
Rating 2 - Terrible. 19 out of 621 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Esteban

Travelled with partner
Disliked: Property conditions & facilities
Muy adecuado y práctico si vienes a visitar la zona arqueológica. En esta ocasión a diferencia de otras, decidí quedarme en cercanía de la zona arqueológica lo que resultó muy conveniente ya que serás de los primeros en ingresar, sin amontonamientos ni filas pues solo manejarás 10 min a la zona arqueológica en vez de las varias horas de carreteras si vienes desde otro punto. Considero que ese es su fuerte, en vez de pernoctar en una ciudad cercana lo puedes hacer aqui, visitarás las ruinas a temprana hora y te permitirá aprovechar el resto de tu día de la mejor manera.
Stayed 1 night in Apr 2024

10/10 Excellent

Barialay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location, personal was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has 2 nice pools that are great for relaxing after visiting the ruins. The restaurant has limited choice on the menu, but the food is tasty and reasonably priced. My only complaint is that the mattresses were a bit hard.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this property for a night with our 5 yo. It reminded me of the unique roadside motels that used to be more common in the 1950s and 60s in the US. We arrived a bit early and were able to check in before heading to Chichen Itza for a late lunch. By the time we were finished around 3 PM, there were no lines to enter. We returned for a relaxing evening of games and hammock time by the pool. We woke for breakfast (only one option, but tasty) and drove across the street (highly trafficked little highway-do not recommend crossing by foot) to Cenote Ik Kil. We were the first to arrive at 9 AM and had it all to ourselves before checking out. Would definitely stay again for convenience and charm.
Stayed 1 night in Feb 2024

6/10 Okay

Maria

Stayed 1 night in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good shower, “ecologocal” semi-natural pool, close to Chichen Itza & a fun cenote
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an enjoyable time there. The staff is helpful and friendly. The restaurant is beside the pool. The breakfast is eggs with ham, hot fresh bread and coffee or tea. Filling and not greasy. Nice view. There’s another pool surrounded by trees. We relaxed there after our tourist activities. It was quiet and so pleasant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Paget

Stayed 2 nights in Jan 2024

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a natural setting
This hotel is conveniently located near Chichen Itzá but away from the busy and noisy town nearby, in a beautiful and natural setting. The hotel offered free transportation to the park, but when requested they indicated that their car was broken down. The TV only offered two channels and when asked, they were going to fix it but never did so. Their two pools are a plus, particularly the one with natural water. The service at the restaurant was very slow, but the breakfast included was served more efficiently.
The restaurant area of the hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind. Had a ecolgical pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved this hotel and it's location. It is just enough out of town to feel quiet, and safe, but close enough that we could be there in minutes. The drive to the Pyramid is very short. And, we were pleasantly surprised to see that we could simply walk directly across the street to get to Cenote Il Kil! Perfect start to our vacation!
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig, Stansbury Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing pool, across the street from a great cenote, ready to find.
Stayed 1 night in Sep 2023

10/10 Excellent

Berthalina

Stayed 3 nights in Aug 2023

6/10 Okay

TUSHAR

Disliked: Cleanliness, property conditions & facilities
Spotted many poisonous insects including scorpions and spiders in the room. Wi-Fi range is poor so there is no internet connectivity. Close to the high traffic road ... so very noisy.
Stayed 1 night in Jul 2023

6/10 Okay

Ute

Travelled with family
Disliked: Property conditions & facilities
Quite far from las ruinas …
Stayed 1 night in Jul 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good for the money.
Stayed 1 night in Jun 2023

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It said it had a full breakfast, it is not true. They charge you extra if you want milk or juice
Stayed 2 nights in May 2023

10/10 Excellent

jaguar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Yucatan gem
Great little hotel with Casita style rooms! Very economical! Chichen itza isn't a big metropolitan city and hasn't been overly gentrified so it's more "country" very much like housing would be if you lived here year round. Located a little bit farther out from piste or the chichen itza site, but that makes it quieter & more relaxed! The staff was very friendly and definitely went the extra mile for me! Two pools, hot showers, WIFI, mini split AC, plenty of shaded area outside to sit by one of the two pools, and a great restaurant!! I highly recommend trying the food here! My favorite was the pechuga pibil, yucatanecan chicken breast! I'm 6'5" tall so the only thing that was a challenge for me was the low roof outside the front door, literally had a run in with it that almost knocked me out! :) but my fault & no one else's. I would definitely stay here again!
Stayed 2 nights in Mar 2023

8/10 Good

Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The positive: Great pools! The Ecological pool is unique. The rooms are clean, and the beds are very comfortable with a firm mattress. The gardens around the Ecological pool are beautiful. The staff is nice and helpful. It helps if you speak Spanish. The not so positive: The hotel is right next to the highway, so traffic is loud and constant, even through the night. We recommend using ear plugs. The internet is great in the dinning room, but extremely bad in the bedrooms. The towels look old, but they are clean. We were three people (my husband and my 14-year-old daughter), but we always found only two towels in the room. Yet, they always gave us another towel when we asked. A plus is that the hotel is located 5 minutes away from the archeological monument, and right across the street (literally) from a beautiful cenote. Overall we LOVED this hotel. If we ever go back, we would stay there again. The dining room is right next to one of the pools, so it was very nice to have breakfast right next to the pool ever morning. My daughter, who's a picky eater, LOVED the food. The Sopa de lima was my personal favorite :-).
Stayed 4 nights in Mar 2023

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable prices and just across the road from cenote Ik-Kill. Staff is very friendly 🙂.
Stayed 1 night in Mar 2023

8/10 Good

Paul

Stayed 1 night in Mar 2023

10/10 Excellent

Jared

Stayed 1 night in Mar 2023

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, would stay again
Easy check in, very hospitable customer service. They allowed us to dry our wet clothing in their dryer. Rooms were a bit dated but comfortable. Both A.c & hot water showers worked well. Food & Flan was delicious. Served its purpose would stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Chichen Itza
Stayed 1 night in Feb 2023

4/10 Poor

Nickerson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was beautiful. The service was horrible and in friendly. When we went for breakfast they only had eggs and bread nothing that was on the website menu.
Stayed 1 night in Feb 2023

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a place to stay one night. This property was fine. As it’s on a major road it is noisy during the day. Quieter at night.
Stayed 1 night in Jan 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Amenities
Get a better cook, serve decent portions, and don’t charge $40 pesos for a Coke.
Stayed 1 night in Jan 2023

2/10 Terrible

Annette Y

Stayed 1 night in Jan 2023

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
All about location and cost. Tjis hotel is across the road from IK KIL. Rooms are very basic, but i slept very well

10/10 Excellent

xiangzheng, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful simple architecture with a lovely outdoor swimming pool. The food in the restaurant was great!

8/10 Good

Jose

8/10 Good

Vadim

Travelled with family
Liked: Cleanliness, staff & service
This place is all about its location. You stay here to slip at night while exploring the cool places around at day time. Don’t expect 5 stars for anything for the price the ask, but the Restaurant’s Causin is really home made of all kind of traditional Mexican and Mayan food. If I decide to go to this area agoin I will choose this location. Love it

8/10 Good

Ann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good atmosphere. Food is good and very pet friendly. Rooms were clean. Wifi wasn't working when we stayed, so come prepared with downloads before you arrive. Cell service was okay for calls, but not streaming. The lack of internet meant that the credit card machines weren't working either, so bring some cash for the restaurant. Staff is very friendly and location is great. Across the street is a cenote and it's only 5 min from Chichen Itza. We have already book to come back in a month. Overall we were very happy with our stay. It's a great budget hotel.

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Great location for Chichen Itza
Stayed 2 nights in Dec 2022

4/10 Poor

Angelica

2/10 Terrible

cesar

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty, a lot of bugs and insects inside the rooms (i got 5 rooms) for me and the family and the 5 rooms were filled of centipedes, spiders, tarantulas etc... Very bad experience

4/10 Poor

Donghui, Richmond Hill

Travelled with partner
Disliked: Property conditions & facilities
No internet.
Stayed 1 night in Nov 2022

8/10 Good

Kevin, Santa Cruz

Travelled with partner
Liked: Staff & service, amenities
Very cheap and convenient location. I love that Ik Kil cenote is literally across the street. The rooms could use little update. You get what you pay for and for the price I am happy. Very close to Chichen Itza.omp
Stayed 2 nights in Sep 2022

4/10 Poor

Jose

Stayed 3 nights in Sep 2022

10/10 Excellent

Steven

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi! Staff very accommodating.
Stayed 3 nights in Sep 2022

4/10 Poor

Tom

Liked: Cleanliness
Disliked: Amenities
One of the managers at the reception was really rude. Rest of the staff is nice. Right by the road, a lot of trucks even at 3 or 4 am, you will hear them. No water, no wifi, stingy breakfast, won't even refill your coffee. Not worth it.
Stayed 1 night in Sep 2022

10/10 Excellent

Scot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot right near Piste and Chitzen Itza
This is a great little hotel just five minutes from Piste and Chitzen Itza. We enjoyed our stay. I wish they had prepared the ecological pool a bit more.
Stayed 2 nights in Jun 2022

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect; secluded and peaceful; close to Cenote Ik Kil and restaurant/bar.
Stayed 2 nights in Jul 2022
Response from Doralba Inn on 9 Aug,2022
Thanks for your comments.

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, it felt simple and easy waking up to the sounds of the jungle behind us. A welcome relief after a night at chitzen Itza and the touristy bustle of Tulum. It’s not fancy but it’s real.
Stayed 1 night in Jul 2022
Response from Doralba Inn on 9 Aug,2022
Thank you, we are glad that your stay was the best.

10/10 Excellent

ELI

Stayed 1 night in Jul 2022
Response from Doralba Inn on 9 Aug,2022
Gracias, nos alegra que su estancia haya sido la mejor.

4/10 Poor

Kasumi

Stayed 2 nights in Jul 2022

4/10 Poor

Manuel, Grand Prairie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only convenience of the property is the location closer to the ruins, needs some upgrades on the rooms.
Stayed 1 night in Jun 2022
Response from Doralba Inn on 9 Aug,2022
Thanks for your comments, we will work to improve