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Reviews of B&B Il Giardino

B&B Il Giardino
Viale Cassiano 20, Tivoli, Roma

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 75 reviews" "
Rating 8 - Good. 15 out of 75 reviews" "
Rating 6 - Okay. 2 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Property conditions & facilities
Updated, clean and close to everything
Very clean and updated suite close to everything in Tivoli. The front desk was very helpful during check in.
Stayed 2 nights in Sep 2023

6/10 Okay

Luigi

Liked: Cleanliness, property conditions & facilities, room comfort
The room was not at all like the picture that I chose upon reservation with Hotels.com I had to pay extra to have a decent room I never saw the terrace on the rooftop And the cherry on the ice-cream was when I had to pay the price in euros when you sent me the amount in Canadian. 275 euros instead of 255 Canadian!!! Getting intouch with Hotels.com was a nightmare . Very hard to reach someone and when I did reach someone, she didn’t even speak clearly and she hung up on me! Second time, they told me I wasn’t in the good department and hung up again and the third time, the lady said that she couldn’t access my file and thank I had to call another number. I asked to be transferred and I was cut off again. So after an hour in front of the hotel reception, I had no choice to pay the full amount in euros . Absolutely disappointed. I hope you can do something or if will be my last time reserving. I will need another 10 nights in Italy I hope you can find a solution to help me have a better experience.
Stayed 2 nights in Aug 2023

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed by Vincenzo and shown our room that was very clean and spacious. The bed was very comfortable. Breakfast was available to get us started for a day of touring Tivoli. Il Giardino is the perfect place for a quick stop when on vacation. The staff were very pleasant.
Stayed 2 nights in Jul 2023

2/10 Terrible

Johnothan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There are too numerous of issues to mention, but two are absolutely worth mentioning - unprofessionalism and lack of transportation. Accordingly to management, there are only two taxis in all of Tivoli; and need to be reserved one day in advance. You will be forced into trekking into unknown areas of the town to reach the station; that is, if you can’t obtain a ride. Be sure to insist the staff reserves the ride to leave, because it seems to be somewhat magical they will get you to the hotel, but won’t show the same level of hospitality when you want to leave; and if you complain, you may get a recommendation to go to the Hilton next time you visit, told to be silent, then hung up on during the phone conversation.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B is actually a main building and then several smaller areas behind it amongst condos/apts. Owner was very nice and let us check in several hours early without charging us extra. He actually gave us the choice of the available quadruple rooms, one of which was newly renovated and 2 separate bedrooms with 1.5 baths (we chose that of course). Room was serviced each day; not sure if they purposely waited to see useave but we were in and out and never saw the staff. Always plenty of towels, toilet paper and hot water, which can't be said everywhere. There is breakfast for a fee (coffee, crosissants, etc) of $5 eur per person. Convenient, but can walk a block in one direction and have choice of 5 cafes for similar price or less. A few things to note (not knocks on property but just so you are aware). The parking directly in front of property is pay parking. In Tivoli, blue lines are pay, white is free. There are about 50 free spots a few blocks away, but they're always full and locals pack the spots so tight you may not feel comfortable trying to get car out the next day. Parking is free from 5 pm to 8 am so if you are out most of day you might not pay much. Get the parking app so you can just set it from your smart phone. It's like 20 eur for a full day if you leave car. Also, (again not a property specific thing) everyone smokes in Italy. It's like the USA pre 1990. We often smelled smoke if people in apartment below had window open to smoke right under us
Stayed 8 nights in Apr 2023

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vincenzo was very helpful and always accommodating Thank you
Stayed 5 nights in Jan 2023

10/10 Excellent

Kaushik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property. Beautiful room. Clean with all amenities. Excellent location. Lovely staff. Fantastic breakfast. Amazing service. Highly recommend!
Stayed 1 night in Oct 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained property with friendly and helpful staff. Highly recommended.
Stayed 4 nights in Oct 2022

8/10 Good

Nandini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

4/10 Poor

Michael

Stayed 1 night in Jun 2022

10/10 Excellent

Juan

Stayed 1 night in Feb 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming surprise
Beautiful, well kept, great service
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B steps from the Villa d’Este
Stayed 1 night in Oct 2021

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Tivoli
Stayed 1 night in Sep 2021

10/10 Excellent

Mikko, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again! Clean modern room in a beautiful location.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vincenzo is a wonderful manager.. It felt very safe and perfect location close walk to Villa deste
Stayed 2 nights in Feb 2020

8/10 Good

Newman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay in Tavoli. bad shower design though... nice and helpful host
Stayed 1 night in Jan 2020

10/10 Excellent

Bugwidow, NH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new, quiet and very clean. Parking was free on the street
Stayed 1 night in Oct 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room is all new and very clean and well decorated. Our room had a nice view on the Roma suburb from the cliff. It is 10 minutes walk from downtown & via d'Este & 15 min from villa Giorgana which is spectacular. Ps the breakfast was very good and complete + good service. We can't BV ask more
Stayed 1 night in Oct 2019

8/10 Good

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy, clean, and lovely. Breakfast was fresh and plentiful. We love it.
Stayed 1 night in Oct 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tivoli is definitely worth a trip
We had a very nice stay. The proximity to all sights is very good. I would recommend this B & B anytime
Stayed 2 nights in Sep 2019

10/10 Excellent

Marianne, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Good views in some rooms. Easy to walk everywhere
Stayed 4 nights in Sep 2019

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B Tivoli
Great location for a visit to Tivoli. Modern decor and spacious well equipped room. Very comfortable stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Gul

Stayed 2 nights in Aug 2019

10/10 Excellent

Jianmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great! Location is also great for visiting Tivolli
Stayed 2 nights in Aug 2019

10/10 Excellent

Roney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location in Tivoli
Good place to stay if you want to avoid Rome and drive to the airport within an hour. Also, the place is within walking minutes from Villa D'este gardens.
Stayed 1 night in Aug 2019

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place EVER
It was amazing from the start.Andrea gave us a room with a view, he recommended all sorts of great places to eat,, and things to do.. he was wonderful
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Super clean. Great shower and very large bathroom. Good bed. Very helpful staff. Good location. Only negative is hard to find on street parking spot. Nice view.
Stayed 1 night in May 2019

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in Tivoli
Owner was extremely pleasant and helpful. Breakfast was wonderful. Parking is on the street. We didn't love Tivoli but if you are going there, this B&B was lovely.
Stayed 1 night in May 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Il Giardino
While our stay was very short, we were very pleased with the accomodations and the morning breakfast. Il Giardino was very clean and the location worked for us!
Stayed 1 night in May 2019

10/10 Excellent

IARA NELY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo
Charmoso. Espacoso. Reformadissimo. Perto do centro e das atrações
Stayed 2 nights in Oct 2023

10/10 Excellent

izumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色も良く静かな環境。 午前中に入室できて、感謝
Stayed 2 nights in Oct 2023

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Camere pulite e spaziose. Purtroppo siamo capitati con altri ospiti maleducati che hanno interrotto il nostro sonno, ma il proprietario è stato gentilissimo e ha saputo compensare il disagio. Personale premuroso e gentile, la colazione poca scelta, ma sufficiente.
Stayed 2 nights in Sep 2023

8/10 Good

Mika

Stayed 1 night in Sep 2023

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, amenities
Ottima struttura ed accoglienza
Stayed 1 night in Sep 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très agréable. Service accueillant.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, saubere Zimmer. Die Gärten sind fast alle gut zu Fuß erreichbar. Es gibt nette Möglichkeiten, sich abends auf der Terasse zu setzen

10/10 Excellent

Valentina

Stayed 1 night in Jul 2023

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WoW!
Super! Vraiment bien placé!
Stayed 3 nights in May 2023

8/10 Good

Matteo

Stayed 1 night in May 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend perfetto!
È stato un soggiorno fantastico, Lucrezia la ragazza della reception è stata davvero eccezionale! Abbiamo avuto la camera con la Jacuzzi, è stata una bellissima sopresa!!! B&b davvero sopra la media, colazione veramente ottima. Voto finale 10 e lode
Stayed 1 night in Jan 2023

10/10 Excellent

Alessia

6/10 Okay

Tove karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Wahl
Nettes Gebäude, zentral gelegen nicht weit von Villa d'Este. Zimmer sehr modern, bequemes Bett, kein Parkplatz aber wir konnten immer einen Parkplatz auf der Straße finden.
Stayed 2 nights in Apr 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021