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Reviews of Grand Royal Hotel

4 out of 5
Grand Royal Hotel
No.103, Zhongyang Rd, Toufen, Miaoli County

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 506 reviews" "
Rating 8 - Good. 203 out of 506 reviews" "
Rating 6 - Okay. 32 out of 506 reviews" "
Rating 4 - Poor. 11 out of 506 reviews" "
Rating 2 - Terrible. 2 out of 506 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Jan 2020
Response from 訂房員 on 2 Mar,2020
再一次感謝您的光臨，並期待您下次入住！ 敬祝安康

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Service to be improved
Everything else is good except for staff from check-in counter not as accommodating to a tiring traveller and the staff from breakfast buffet not as attentive, compare to other hotels in HsinChu area I stayed. But, “service” is really what makes people come back again and again.
Stayed 1 night in Jul 2019

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bonds in Taiwan
Great location. We were the only non-Chinese and non-Taiwanese staying at the hotel and the staff had no problem communicating with us. The rooms are large (as are the hallways) and breakfast is plentiful and varied. The location is ideal for exploring the town.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

NormanWu

Disliked: Cleanliness
Though it is only few years old building, the room is not as clean as expected
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from 訂房組 on 20 Dec,2018
感謝您的寶貴意見，期待很快的能再有機會為您服務!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are very accommodating and they know you and your needs. They put my luggage in my room after I left them in the morning before the afternoon I checked in.
Stayed 1 night in Sep 2018
Response from 訂房組 on 9 Sept,2018
Thank you for your valuable advice and look forward to your chance to serve you soon!

10/10 Excellent

Pan Hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from 訂房組 on 9 Aug,2018
感謝您的光臨，並期待您下次入住！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in May 2018
Response from 訂房組 on 11 May,2018
感謝您的光臨，並期待您下次入住！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
We went there for the VR theme park and the hotel is literally next to the theme park, mall, and several restaurants. There is also a shopping center across the street. You can purchase theme park tickets directly from the hotel at check-in, which could be very helpful on crowded days. The staff is friendly and helpful, and the breakfast buffet is fairly decent. The room was clean and the bathroom was larger than expected even for a family double room. Television had a decent selection of free movies in addition to the regular channels. Overall, we were very satisfied with our brief stay.
Response from 訂房組 on 28 Apr,2018
感謝您的光臨，並期待您下次入住！

10/10 Excellent

I Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet with big room.
Nice and clean room. The hallway is larger than typical hotel so it's really quiet. It connects to the entertainment center as well as the shopping mall, so in the hot day, it's really nice to stay all day indoor. The buffet style breakfast is good with most of the food you need. Overall we are happy with the stay.
Stayed 2 nights in Aug 2017
您好, 感謝您的寶貴意見，期待很快的能再有機會為您服務!. 敬祝安康

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Cindy, Taipei

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Very nice location and nice breakfast. Near the shopping mall and supermarket.
Room
Buffet breakfast
Buffet breakfast

10/10 Excellent

CHIEN TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SHU JUNG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切的服務、舒適的房間
飯店櫃檯態度親切客氣，房間及浴缸都很大空間感十足，清潔度也很好！
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Tai Ya

Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

POH WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體住宿經驗非常好, 乾淨舒適. 但是早餐真的很需要加強.
Stayed 2 nights in Aug 2023

10/10 Excellent

家銘

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
感受良好，未來會再入住
Stayed 1 night in Aug 2023

10/10 Excellent

YI HSUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食衣住行育樂 樣樣齊全 大推
Stayed 1 night in Aug 2023

6/10 Okay

Chun wei

Travelled with family
Stayed 1 night in Jul 2023

8/10 Good

CHIU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，蠻舒服，就是早餐選擇太少，口味還好
Stayed 1 night in Jul 2023

10/10 Excellent

Meng-Fang

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
帶孩子一起住，房間超大而且很舒適，但是就是冷氣太冷，其他都非常棒！ 連通娛樂中心和購物商場，相當方便
Stayed 1 night in Jul 2023

10/10 Excellent

HSUEH MEI

Stayed 1 night in Jul 2023

10/10 Excellent

GUAN YU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超好玩超方便的地方
很大很讚的房間，而且逛買玩都很方便，超讚的。
Stayed 1 night in Jul 2023

10/10 Excellent

SZU-HAN

Stayed 1 night in Mar 2023

10/10 Excellent

CHIANG HENG

Stayed 1 night in Feb 2023

10/10 Excellent

GUO YUAN

Stayed 1 night in Dec 2022

10/10 Excellent

Kuan Tung

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了早餐跟娛樂設施(只有健身房)比較弱之外, 其他很好
Stayed 1 night in Nov 2022

6/10 Okay

CHEN

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

hsien wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

佳馨

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
房間空間很大，很舒適！
Stayed 1 night in Jul 2022

6/10 Okay

秋媛

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
無設施，房間椅子壞了
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨舒適
Stayed 2 nights in May 2022

10/10 Excellent

JUI CHUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Chen kung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨服務好
Stayed 1 night in Feb 2022

10/10 Excellent

MeiSsu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有澡盆跟奶瓶消毒鍋供借用，對帶小寶寶的家庭是件很棒的事
Stayed 1 night in Jan 2022

10/10 Excellent

YU HSUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服又方便的飯店
房間超大的！浴室也很大！住起來很舒服！隔音也很好，走廊中間有茶水間可以裝熱水，很方便，早餐樣式不算特別多，但也算不錯！晚餐buffet 399，也覺得可以！ 唯一唯一一個長輩才會注意到的小缺點，就是浴室沒有扶手，老人家洗澡覺得很不安心，浴室很滑都沒有扶手，這點倒是真的蠻危險的！其他一切都覺是趟不錯的住宿哦！
Stayed 1 night in Jan 2022

8/10 Good

HUEI CHEN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

YU-NUNG

Stayed 1 night in Jan 2022

8/10 Good

Shenchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了早餐普通（不需要特別爬起來吃） 以及親子飯店卻沒有嬰幼兒沐浴用品（洗髮、沐浴、乳液）很奇怪以外 一切都很好
Stayed 1 night in Jan 2022

10/10 Excellent

HSIN TE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體而言相當滿意
非常適合親子出遊的地方 寶寶的用品 床圍 浴盆 椅凳都很周到 若有寶寶的盥洗用品會更好❤️
Stayed 1 night in Dec 2021

10/10 Excellent

Po-Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

MING CHANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

kuo-hao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021