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The Lalu, Sun Moon Lake

Photo gallery for The Lalu, Sun Moon Lake

Featured image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of The Lalu, Sun Moon Lake

The Lalu, Sun Moon Lake

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
142 Jungshing Road, Yuchi, Nantou County, 555

Explore the area

  • Popular LocationShueishe Pier8 min walk
  • Popular LocationShueishe Visitors Center9 min walk
  • Popular LocationSun Fog Port17 min walk

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, 17 Jun - Thu, 30 Sep.

About this area

Yuchi

Located in Yuchi, The Lalu, Sun Moon Lake is in a rural area and on a lake. The area's natural beauty can be seen at Sun Moon Lake and Shuishebayandi Park, while Liaoxiang Changhong Tea Story House and Formosan Aboriginal Culture Village are cultural highlights. Meihe Garden and Lingzhi Mushroom Farm are also worth visiting. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Meihe Garden - 5 min walk
  • Shueishe Pier - 8 min walk
  • Shueishe Visitors Center - 9 min walk
  • Longfeng Temple - 16 min walk
  • Sun Fog Port - 17 min walk

Getting around

  • Shuili Checheng Station - 32 min drive
  • Taoyuan International Airport (TPE) - 147 min drive

Restaurants

  • Where to eat
  • Oriental Brasserie โ€“ Serves breakfast, lunch and dinner.
  • The Chinese Restaurant โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • The Japanese Restaurant โ€“ Theme restaurant offering Japanese cuisine. Serves dinner. Reservations required.
  • The Lobby Bar โ€“ Restaurant with a bar. Reservations required.

About this property

The Lalu, Sun Moon Lake

Luxury hotel with 4 restaurants and 2 spa tubs
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/cafรฉ are on-site. All 96 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Fridges and room service are standard, as are flat-screen TVs with satellite channels.
The Lalu, Sun Moon Lake offers 96 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AMโ€“10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - 6 AM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 June 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub

Property is also known as

Lalu Hotel Sun Lake Moon
Lalu Sun Moon Lake
Lalu Sun Moon Lake Hotel
Lalu Hotel
The Lalu Sun Moon Lake
The Lalu, Sun Moon Lake Hotel
The Lalu, Sun Moon Lake Yuchi
The Lalu, Sun Moon Lake Hotel Yuchi

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 279 out of 377 reviews
5 - Excellent 74%
Rating 4 - Good. 76 out of 377 reviews
4 - Good 20%
Rating 3 - Okay. 13 out of 377 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 377 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 377 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and service
Sound of nature and critter
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a great value!
For the listed price, I would have to say we originally thought it was very steep, but with the hotel service and the breathtaking view, I would say every penny was extremely well-spent. I noticed several people noted that the hotel was relatively out of date, but nothing is in disrepair, albeit perhaps a bit old. Even then, you could tell the furniture and amenities were top-notch during its prime. Honestly, for what you pay, it's completely worth it. Compared to similarly priced rooms such as the W Hotel in Taipei, the service was far better, the room almost double in size, and not to mention the incredible view. Definitely worth the price and a visit!
Stayed 2 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disappointed experience with Hotel.com
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I wonโ€™t use Hotel.com again.
Stayed 1 night in Feb 2020