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Overview of The Lalu, Sun Moon Lake

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Explore the area

    Popular LocationShueishe Pier8 min walk
    Popular LocationSun Moon Lake8 min walk
    Popular LocationSun Fog Port17 min walk

Choose dates to view prices

About this area

Yuchi

Popular Location

What's nearby

  • Shueishe Pier - 8 min walk
  • Sun Moon Lake - 8 min walk
  • Sun Fog Port - 17 min walk
  • Sun Moon Lake Wen Wu Temple - 11 min drive
  • Sun Moon Lake Ci'en Ta - 33 min drive

Policies

4.7
Exceptional
5 - Excellent
262
4 - Good
69
3 - Okay
11
2 - Poor
7
1 - Terrible
2

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and service
Sound of nature and critter
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a great value!
For the listed price, I would have to say we originally thought it was very steep, but with the hotel service and the breathtaking view, I would say every penny was extremely well-spent. I noticed several people noted that the hotel was relatively out of date, but nothing is in disrepair, albeit perhaps a bit old. Even then, you could tell the furniture and amenities were top-notch during its prime. Honestly, for what you pay, it's completely worth it. Compared to similarly priced rooms such as the W Hotel in Taipei, the service was far better, the room almost double in size, and not to mention the incredible view. Definitely worth the price and a visit!
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disappointed experience with Hotel.com
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endearing
The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.
Stayed 1 night in Dec 2019

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