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bankokuya

2.0 star property
Ryokan in Tsuruoka with free parking

Choose dates to view prices

Photo gallery for bankokuya

Exterior
Reception
Public bath
Hot springs
Lobby
Bankokuya provides a serene escape with two indoor mineral hot springs where travelers can unwind completely. The Japanese garden creates a peaceful setting for quiet walks, while WiFi keeps everyone connected. A gift shop offers mementos of this restorative experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 18 of 18 rooms

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese Western-style room private hot spring bath, Non Smoking

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese Western-style room with bath, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[River view] Japanese-style room 10 tatami with bath, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
In-room safe
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
In-room safe
  • 19 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Separate bath and shower
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

Deluxe Family Room

  • Sleeps 5

View all photos for Mountain Side Japanese-Style Room 12 Tatami Mats

Dining

Mountain Side Japanese-Style Room 12 Tatami Mats

  • Sleeps 6

View all photos for [River side] Japanese Style Room 10 Tatami Mats

Separate bathtub and shower, hair dryer, towels

[River side] Japanese Style Room 10 Tatami Mats

  • Sleeps 5

View all photos for Mountain Side Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Mountain Side Japanese-Western Style Room

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 6

Deluxe Quadruple Room

  • Sleeps 4

View all photos for Japanese Style Room Twin with Cypress Bath

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin with Cypress Bath

  • Sleeps 4

View all photos for Japanese Style Room 12 Tatami Mats With a cypress bath

Interior

Japanese Style Room 12 Tatami Mats With a cypress bath

  • Sleeps 6

View all photos for Mountain Side Japanese-Style Room 10 Tatami mats

Separate bathtub and shower, hair dryer, towels

Mountain Side Japanese-Style Room 10 Tatami mats

  • Sleeps 5

View all photos for Royal Suite, Corner Japanese-Western Mixed With Bath, River View

In-room safe, free WiFi, bed sheets

Royal Suite, Corner Japanese-Western Mixed With Bath, River View

  • Sleeps 6

View all photos for Junior Suite, Twin With Bath, Mountain View

Dining

Junior Suite, Twin With Bath, Mountain View

  • Sleeps 4

View all photos for Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

Spa

Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

  • Sleeps 6
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About the area

Map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204

What's nearby

  • Atsumi Road Station - 8 min drive - 8.0 km
  • Kamo Aquarium - 27 min drive - 28.8 km
  • Tsuruoka Park - 29 min drive - 31.5 km
  • Mount Haguro - 52 min drive - 52.0 km
  • Dewasanzan Shrine - 53 min drive - 52.3 km

Getting around

  • Sakata (SYO-Shonai) - 38 min drive

Restaurants

  • ‪道の駅あつみ レストラン早磯 - ‬8 min drive
  • ‪中華そば 河畔 - ‬7 min walk
  • ‪足湯カフェ ChittoMotche（チットモッシェ） - ‬6 min walk
  • ‪めん処久太 - ‬14 min walk
  • ‪cafe FIRST PENGUIN - ‬11 min drive

About this property

bankokuya

Property highlights
bankokuya provides amenities, such as an indoor mineral hot spring (onsen) and a Japanese garden. For some rest and relaxation, visit the 2 indoor hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self-parking
  • Hot springs on-site, a vending machine and a lift
  • A gift shop
Room features
All 103 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate baths/showers, hairdryers and toothbrushes and toothpaste
  • CD players and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site

Things to do

  • 4 indoor/outdoor hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Massage
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

bankokuya Ryokan
bankokuya Tsuruoka
bankokuya Ryokan Tsuruoka

Frequently asked questions

Is bankokuya pet-friendly?

No, pets are not allowed at this property.

How much is parking at bankokuya?

Self-parking is free at this property.

What time is check-in at bankokuya?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at bankokuya?

Checkout is at 10:00 AM.

Where is bankokuya located?

Situated in Tsuruoka, this ryokan is 5 mi (8.1 km) from Atsumi Road Station and within 12 miles (20 km) of Yura Port and Yura Beach. Hakusan Island is 11.4 mi (18.3 km) away.

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bankokuya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 74 reviews
Rating 8 - Good. 29 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

hidehiko

Liked: Cleanliness, amenities, property conditions & facilities
食事が期待外れ
Stayed 1 night in Sep 2025

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サウナ室がロウリュウで清潔、ほぼ貸切状態で利用出来ました。とてもリラックスできました。3Fの露天風呂はとても小さな感じでしたが、1F露天風呂は温度も熱くサウナと楽しめました。
Stayed 1 night in Sep 2025

10/10 Excellent

ジャック

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で3回目の宿泊になります。 最初はコロナ禍でサービスが良くなかったのて暫く間を空けて去年2回目の宿泊をしました。そしたらサービスが全体的に良くなっており今回3回目の宿泊となりました。今回は更にバージョンアップしてお出迎え、見送りに力を入れており良い印象でした。 それだけでなく温泉のサウナは最高です。 夕食はもう少しボリュームが欲しかったですが次の改善点としたいとか思います。 また次回もバージョンアップしてる事を期待したいと思います🎵
Stayed 1 night in Sep 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でおもてなしがとてもよかった。
Stayed 1 night in Sep 2025

8/10 Good

yoichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても親切で気持ちよく過ごせました。食事もバランスが取れていて美味しかったです。できれはま宿泊したいですね。
Stayed 1 night in Sep 2025

2/10 Terrible

まゆみ

Disliked: Cleanliness, staff & service, property conditions & facilities
人手を最低限にしているため、全てセルフサービスと、自販機で対応。部屋には一人１本の水と、ティーパックが一つ。備えの椅子もボロボロで、風呂用バッグも壊れたものを無理になおした物がありました。格式や料金はそれなりのはずですが、温泉宿ではなくビジネスホテルでした。
Stayed 1 night in Aug 2025

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
赤川花火大会で、初めて利用させて頂きました。 夕食が18時からだったのですが それじゃ花火大会に間に合わない！と伝えた所 食事時間を早める対応をして頂きました。 とても落ち着いた館内でした。 食事も美味しかったし お風呂も朝からサウナも有りとても良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

masatoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客がすごく丁寧で良かった！ また行きたいと思います！！
Stayed 1 night in Aug 2025

2/10 Terrible

ジュンコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Satomi

Liked: Cleanliness, staff & service, amenities
たまたまなのか泊まったお部屋が下水臭かったのが残念でしたが友人が持参していたアロマで匂いが消えたのでそれからは過ごしてやすかったです。 またエアコンから鈴虫のような音が終始聞こえていました。 いずれも改善していただけたら満足度はさらに上がると思いました。 接客やお料理等など本当に素晴らしく大満足だったのでまた利用したいと思います。
初めて口にするお料理から質のよい食材ばかりでお腹がいっぱいでも最後までおいしくいただけました。
鮮度抜群海の幸も美味しかったです
朝食の鯛めしは、 いろんな食べ方で楽しめるような工夫がなされていて贅沢な気分でした
Stayed 1 night in Aug 2025

8/10 Good

sigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝夕食とも、美味しく頂けました。少し組み合わせに難はありましたが、全て美味しかったです。宿泊日、満室だったと聞いておりましたが、お風呂、などの施設において、特段、混み合ってストレスがあった事もなく、快適に宿泊できました。
Stayed 1 night in Aug 2025

8/10 Good

みゆき

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

YOSHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂や屋外サウナも含めて入浴施設も豊富かつ綺麗で大変良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

久美子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回萬国屋さんに宿泊させていただきましたが、口コミ通りの素晴らしいホテルでした。 入り口の出迎えの方々も明るく的確でフロントの方々もスマートで分かりやすく廊下ですれ違ったお部屋の支度をして下さったであろう女性も気持ち良く、食事の支度をして下さった女性も好印象です。インパクトが強かったのは無料のかき氷をすすめてくださった女性でした、明るく元気で長い時間頑張っていました。お部屋の温泉は気持ち良く、ベッドもふかふかでぐっすり眠ることができました。 1000年の歴史がある萬国屋さんの素晴らしい文化にも触れる事が出来ます。 私はノドグロの煮付けをオプションでつけさせて頂きましたが美味しかったです、山形牛も美味しくたです。
Stayed 1 night in Aug 2025

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様の対応がとても良かったです。そして食事がどれもとても美味しかったです。 是非また泊まりたいお宿です。
Stayed 1 night in Jul 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
源泉掛け流し付きの部屋に宿泊。 10階の最上階部屋が空いてるのでとアップグレードして頂き、広さに大満足。温泉も良く何度も入浴させて頂きました。夕食も美味しいのですが、朝食の鯛めしにはやられました。とても美味しい朝ごはんでした。評価が良い旅館というのも納得でした。
Stayed 1 night in Aug 2025

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設周辺に足湯があって下駄やタオルを貸し出してくれていた。また、カフェや軽食が出来るところなども少しあって散歩には良さそう。旅館の施設内に無料でソフトドリンクが飲めたり、お土産等が買える売店が広くて良かった。
Stayed 1 night in Aug 2025

8/10 Good

KAZUHITO

Liked: Cleanliness, amenities, property conditions & facilities
追加のオーダーが伝わっていなかったり、飲み物が一人だけこなかったりして、チグハグな、ところがみられたのが残念でした。
Stayed 1 night in Aug 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

atsushi

Disliked: Property conditions & facilities
新しいエリアのお風呂とサウナはよかったです。サウナは水風呂にチラーがないのであまり冷たくない。 ロビーがカビ臭くて嫌でした。 設備はメンテされているものの、古さは感じました。 夜は混んでいたのか、料理やお酒がなかなか出てこない。順番も？でした。
Stayed 1 night in Aug 2025

10/10 Excellent

しほ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Yoshihide

Liked: Cleanliness
お風呂が凄く綺麗で良かった。 特に大浴場が広くシャワーも多いありゆっくり出来た。 夕飯はコース料理になっていて前菜もメイン料理も美味しくて満足です。 ただ料理の量が多いのでお腹を空かせて食べ方がいいです。
Stayed 1 night in Aug 2025

10/10 Excellent

ナオヤ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が非常に満足 風情もある 温泉も落ち着く
Stayed 1 night in Aug 2025

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
快適です。とても良い。
Stayed 1 night in Aug 2025