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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Property video
2 bars/lounges, tapas bar, sports bar
2 bars/lounges, tapas bar, sports bar
2 outdoor pools, free pool cabanas, pool umbrellas
Aloft Tulum sits on Mexico's coast, offering both relaxation and adventure. Guests can enjoy two pools with cabanas or book rejuvenating spa treatments including massages and facials. The on-site restaurants serve meals throughout the day, and WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
The current price is S$105
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

aloft, Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

aloft, Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

aloft, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Terrace, View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Terrace, View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Terrace)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive - 3.6 km
  • Tulum Mayan Ruins - 8 min drive - 3.9 km
  • Playa Ruinas - 12 min drive - 4.2 km
  • Playa Paraiso - 12 min drive - 5.0 km
  • Tulum Beach - 12 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

Restaurants

  • ‪Jasmine - ‬14 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Escama - ‬5 min walk
  • ‪Panza Tulum - ‬8 min walk
  • ‪La Regia Tulum - ‬9 min walk

About this property

Aloft Tulum

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace and a shopping centre on-site. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools along with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Express check-in, a porter/bellboy and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 140 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Wyndham Tulum

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 87 reviews
The price is S$125
includes taxes & fees
2 Nov - 3 Nov
Wyndham Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (119 centimetre high)
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 25 for adults and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (return), (up to 17 years old)
  • Covered self-parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Tulum?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Aloft Tulum on 8 Nov, 2025 start from S$104.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Tulum pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Aloft Tulum?

Self-parking is available for USD 17 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Tulum?

Checkout is at noon.

Does Aloft Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.

Where is Aloft Tulum located?

Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

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Reviews

Aloft Tulum Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 299 out of 447 reviews
Rating 8 - Good. 100 out of 447 reviews
Rating 6 - Okay. 19 out of 447 reviews
Rating 4 - Poor. 14 out of 447 reviews
Rating 2 - Terrible. 15 out of 447 reviews

Reviews

10/10 Excellent

Laura-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Stayed 1 night in Mar 2025

8/10 Good

Austin

Liked: Cleanliness
I enjoyed my stay at Aloft Tulum, and would definitely return
Stayed 4 nights in Apr 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Place To Stay

My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the shower in the opening, I prefer close door with toilet in bathroom. But the the decor was fabulous.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff. Loved the infinity roof top pool.
Stayed 6 nights in May 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Rally nice
Stayed 1 night in Aug 2024

8/10 Good

Poojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. It’s located exactly midway from the beach and the city, you can walk or bike both ways. The rooms are clean and service is good. The rooftop pool and bar are good as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, it’s the second time we stayed at this hotel. I love its perfectly located, the room is nice and comfortable, the staff is friendly and kind. Around the area there’s plenty of options to eat, I felt very safe walking around in the main street. Pool was nice, I like that they have two, one in the first floor and the other one in the roof top. Also if you plan on having trips, its perfectly located. All of our trips that we booked had no problems picking us up at the hotel reception.
Stayed 5 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Stayed 7 nights in Apr 2024

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was awesome

No complaints everything was good
Stayed 2 nights in Jun 2024

8/10 Good

Antoinette

Liked: Staff & service, amenities, property conditions & facilities
I didn’t get any credit or drinks that were advertised upon arrival, but it was a very convenient hotel at a very affordable price for my short stay. View was mid, but it was a comfy little hotel, nothing fancy.
Stayed 2 nights in May 2024

8/10 Good

Nicolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over a good spot if you have a car
Stayed 2 nights in Jan 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and clean
Stayed 3 nights in Dec 2023

10/10 Excellent

JIllian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Aloft! Stayed here as a family for a week. Beautiful hotel with all the amenities we needed, including two nice pools and a gym. The staff were all so friendly and helpful. We took advantage of the destination fee and free breakfast. For $20 a day, we got a daily free shuttle to the beach, $30 to spend on food, and enjoyed the complimentary trip to a gorgeous lagoon to snorkel. I would recommend this hotel to couple and families without hesitation.
Stayed 6 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Decent place, decent food, hard beds

Rooms were clean, food was good at the restaurant and the mocktails were good. Staff was friendly. Only had a slight issue with the taxes that hotels.com said were included, but the hotel said they weren't. They did end up removing the extra tax charges, but this should be addressed.
Stayed 3 nights in Jan 2023

8/10 Good

Mareshah

Liked: Cleanliness, staff & service, amenities
Everything was great except hotel WiFi was bad. The first floor was spotty for reception.
Stayed 6 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
There is no quiet place in this hotel. Music is always so loud, even at night. The walls are paper thin, I can hear the conversation in the next room. Check out took too long. The clerk was on the phone for 5 minutes and did not help me. The breakfast is nice and the rooms are big. The gym is too hot. The food is affordable. The facility is nice but the music is very distracting
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dissapoint at this property. Everything is new and up to date. Staff is courteous. Plenty of space for self parking in the garage. Lots of areas for fun with friends. Jenga,uno,corn hole, pool table.
Stayed 2 nights in Jun 2022

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with the hotel, and ALl the staff were truly awesome! Only thing that was bothersome, was the VERY LOUD music that played every single night from the rooftop bar/pool. We stayed on the 3rd floor, and the booming base from the electronic tunes from the rooftop pool was A LOT!! So if you’re a light sleeper, definitely bring earplugs!
Stayed 6 nights in Feb 2023

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
i was in Tulum on business and required Internet . I finally had to have the front desk log into their Internet for a one time use. The general wifi was not password protected .OOCH. im a Binvoy member but did not have my log in and password with me . in short no one cared to assist . in my numerous stays at the Hotel the facility was managed properly i may change Hotels next trip but assuming their Wifi is working and their is some help will return. in the past ive had no issues and enjoyed the Hotel . Richard S.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and clean, comfortable room and good bed. The coffee in the room was not good, and it is in general not good in Tulum. Nice rooftop pool and gym. The breakfast buffet at the hotel was overpriced and not good. It was cheaper the order from the menu. But we started going to other places for breakfast such as Casa Sofia which was a few min walk from the hotel. A lot of roadwork and construction outside the hotel area and the area is developing. The sidewalks were being constructed and had wholes and pits. Great streetfood in Tulum and overall safe with lots of military and police patrols and security cameras. Good options available for guided tours to the Cenotes, Chichen Itza and Valladolid and cheaper tour options available outside the hotel. Taxi is very overpriced in Tulum and cheaper and easier to rent a bike.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

connrotable