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Corazon de Jade Tulum Downtown

2.5 star property
Hotel in Tulum with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Corazon de Jade Tulum Downtown

Interior
Reception
Lobby sitting area
1 bedroom, minibar, in-room safe, free WiFi
Front of property – evening/night
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room with King Bed with Balcony Garden View and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with King Bed with Balcony Garden View and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with One Double Bed with Garden View Balcony and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with One Double Bed with Garden View Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room with King Bed with Terrace Garden View and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with King Bed with Terrace Garden View and Private Bathroom

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Twin Beds with Balcony and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with Two Twin Beds with Balcony and Private Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room with Two King Beds with Street View and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with Two King Beds with Street View and Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Minibar
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room King Bed with Street View and Private Bathroom

Flat-screen TV

Room King Bed with Street View and Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Minibar
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room with King Bed with Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with King Bed with Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room with Two Queen Beds and Private Bathroom

1 bedroom, minibar, in-room safe, free WiFi

Room with Two Queen Beds and Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 4 min drive - 2.5 km
  • Gran Cenote - 6 min drive - 4.7 km
  • Tulum Mayan Ruins - 8 min drive - 4.9 km
  • Las Palmas Public Beach - 9 min drive - 6.4 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Antojitos la Chiapaneca - ‬2 min walk
  • ‪Encanto Cantina - ‬1 min walk
  • ‪Charlie's - ‬1 min walk
  • ‪Crazy Fish Tacos - ‬1 min walk
  • ‪Campanella Cremerie - ‬2 min walk

About this property

Corazon de Jade Tulum Downtown

Hotel near Tulum Mayan Ruins
At Corazon de Jade Tulum Downtown, you can look forward to a terrace, designer shops on-site and a garden. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and concierge services
  • A 24-hour front desk, a front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Corazon de Jade Tulum Downtown feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site parking (max 7 spaces per unit)

Things to do

  • Designer stores

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 110 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum

Frequently asked questions

Is Corazon de Jade Tulum Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Corazon de Jade Tulum Downtown?

Self-parking is free at this property.

What time is check-in at Corazon de Jade Tulum Downtown?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Corazon de Jade Tulum Downtown?

Checkout is at noon.

Does Corazon de Jade Tulum Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per person applies.

Where is Corazon de Jade Tulum Downtown located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.5 mi (4.1 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 miles (3 km).

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Corazon de Jade Tulum Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent price, super easy check in for my late evening arrival
Stayed 1 night in Feb 2025

8/10 Good

Tanushree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying at the Jade always my first choice
Stayed 2 nights in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Stayed 3 nights in Dec 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
Stayed 1 night in Mar 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very nice stay. Close to almost everything
Stayed 7 nights in May 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis in the middle of Tulum pueblo

Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
Stayed 1 night in Jan 2024

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great staff. Great value
Stayed 1 night in Nov 2023

2/10 Terrible

Kaveh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place!
Stayed 1 night in Jan 2025

8/10 Good

Tianjian

Liked: Cleanliness, staff & service, amenities
Room looks very nice and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, the hotel is very quiet, no music during the night. We will definitely come back and stay here. Highly recommend
Stayed 7 nights in Dec 2023

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient! The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amalia

Liked: Property conditions & facilities
Everything is very good
Stayed 3 nights in Feb 2024

10/10 Excellent

Sharmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk were wonderful. Thanks
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value nice hotel

We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Liked: Amenities
Awesome
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Great place with the best staff. Everyone was wonderful, friendly, and courteous. Would recommend this place to anyone visiting tulum who wants to stay in the downtown area. Great evening walk down the main drag. The hammock was a bonus to wind down after the day. A little far from the beach, but all affordable hotels are, so this is the one you should pick. Bike rentals on site for the beach journey.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Stayed 4 nights in Mar 2024

6/10 Okay

Amandine

Liked: Cleanliness, staff & service
Pros: Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious. Cons: The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us. This hotel will be very nice once finished.
Stayed 1 night in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó mucho la estancia Ü
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this place
Stayed 5 nights in Mar 2025

8/10 Good

Farris

Stayed 1 night in Feb 2025