Zama, a neighbourhood in Tulum, is home to K'uyen Boutique Hotel. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Discover the area's water adventures with scuba diving, snorkelling and sailing nearby, or enjoy the great outdoors with ecotours. Visit our Tulum travel guide
C. Balam Dzakab, Tulum, QROO, 77600
What's nearby
Jaguar Park
13 min walk - 1.1 km
Tulum Mayan Ruins
8 min drive - 6.7 km
Hunab Lifestyle Center
14 min walk - 1.2 km
Dos Aguas Park
16 min walk - 1.4 km
Hospital de Tulum
5 min drive - 1.8 km
Getting around
Tulum Intl. Airport (TQO)
49 min drive
Restaurants
Coco Cafe
9 min walk
Jasmine
9 min walk
Olio
13 min walk
Nimeño Bakery
8 min walk
Carl's Jr.
17 min walk
About this property
K'uyen Boutique Hotel
Upscale hotel near Tulum Mayan Ruins
You can look forward to free continental breakfast, dry cleaning/laundry services and a bar at K'uyen Boutique Hotel. Adventurous travellers may like the cycling at this hotel. Treat yourself to a deep-tissue massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, and a business centre are available to all guests.
Other perks include:
An outdoor pool, along with sunloungers
Free self-parking
Bike hire, a 24-hour front desk and multilingual staff
Beach towels, wedding services and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at K'uyen Boutique Hotel boast comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
More amenities include:
Rainfall showers and free toiletries
50-inch Smart TVs with Netflix, streaming services and digital channels
Wardrobes/cupboards, ceiling fans and daily housekeeping
Free continental breakfast available daily 8:00 AM to 11:00 AM
2 restaurants
A bar/lounge
Couples/private dining
Snack bar/deli
Things to do
Bicycle rentals
Full-service spa
Outdoor pool
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Coworking space
Outdoors
Beach towels
Pool loungers
Full-service spa
Couples treatment rooms
Deep-tissue massages
In-room massages
Sports massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Espresso maker
More
Air conditioning
Ceiling fan
Connecting rooms available
Iron/ironing board
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does K'uyen Boutique Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at K'uyen Boutique Hotel?
As of 21 Mar, 2026, prices found for a 1-night stay for 2 adults at K'uyen Boutique Hotel on 20 Apr, 2026 start from S$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is K'uyen Boutique Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at K'uyen Boutique Hotel?
Self-parking is free at this property.
What time is check-in at K'uyen Boutique Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at K'uyen Boutique Hotel?
Checkout is at noon.
Where is K'uyen Boutique Hotel located?
Located in Zama, this spa hotel is 0.8 mi (1.3 km) from Jaguar Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Dos Aguas Park are also within 1 mile (2 km).
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were very helpful and always friendly. The rooms were lovely. There was a shopping area within walking distance for all of the basics. It was perfect and peaceful.
My wife and I spent the week there and had a great time. The room was very modern and spacious. The staff took great care of us. The room was very clean and had everything we needed to have a great stay. The housekeeping was excellent. The area was great and a short walk to restaurants in Aldea Zama. Again, we had a great stay there.
The rooms and amenities are GREAT! The food was okay, but not very many choices and the taste was edible. The cleaning and front desk staff were helpful and gracious. The dining staff, both for dinner and breakfast di not seem very happy at all. Overall, I would definitely book again.
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Beautiful hotel, the staff was polite and helpful most of the tim
I would not recommend planning the ride from the airport to the hotel when you arrive. We did so and were told it was 100USD which we agreed to. I understand the hotel hires a driver from another company, so how bad it went is probably not entirely their fault but it went terrible (the driver started texting and calling me an hour before the plane landed - yes we were in the plane - then left when we were not out 10 minutes after landing. We had to wait 40 minutes for him to drive back. Everything was through Whatsapp so there was no way I could receive anything before connecting to wifi). There was little to no apologies from the driver or the hotel staff. When asked to pay at the front desk, the staff told us it was 2000 pesos or 100USD for the ride. We are Canadian and so do not carry USD and wanted to pay in pesos but the conversion at the time of our visit should have been about 1700 pesos instead of 2000 pesos. We were upset that they tried to have us pay more than agreed upon.
We also rented the bikes for a day. We left the hotel and realized one of the bike had the handles loose. We went back and they gave us another one. Unfortunately, that bike that they replaced got a flat. With great difficulty, we found someone on the side of the road to repair it as we were too far from the hotel. We mentioned it to the staff and brushed it off and didn’t offer to reimburse the fee we had to pay to fix the tire.
This is a beautiful property and all the staff are so willing and eager to help make sure you have all you need for your stay here to be the most enjoyable!
Great location, pristine clean rooms, excellent service and staff super friendly and attentive. Staff went above and beyond all times. Would definitely come back when visiting the area again.
This property is nice and in a quieter, developing part of Tulum. It is about a 20 minute walk to the beach and a 20 minute walk to the town for dining and shopping options. Room was very clean and comfortable. A/C was so refreshing after walking around Tulum.
The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!
To me, cleanliness is extremely important, and this hit the mark in every way
Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening
very well lit rooms. Minimalist, but everything you need is there
And bed extremely comfortable.
The Property was Very Quiet and Very Clean. I Love adult only hotels and this is one that I would frequent again if given the opportunity.! My Private pool on my balcony was Everything!!!
The hotel was quiet, quaint and very clean in a safe area. The staff was extremely polite, friendly and helpful which was appreciated. We booked here after arriving in Tulum and finding our original booking nothing like advertised (dirty, poorly upkept and not feeling safe). We immediately had to leave and find different accommodations, so glad we stumbled across the K'uyen Hotel and they were able to make our trip to Tulum a good experience after such a bad start. Thank you for a great time!