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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
Adults-only property with 10 restaurants and 10 outdoor pools

Choose dates to view prices

Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
Property video
1 bedroom, premium bedding, free minibar, in-room safe
1 bedroom, premium bedding, free minibar, in-room safe
10 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Secrets Tulum Resort & Beach Club offers an adults-only, all-inclusive retreat near Tulum Beach. Enjoy a free breakfast buffet, a rooftop terrace with scenic views, 10 outdoor pools, spa treatments, and dine at 9 restaurants serving Mediterranean fare.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Pet-friendly
  • Spa
The current price is S$432
includes taxes & fees
6 Oct - 7 Oct

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Casa Zamna Ocean Front Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Junior Suite King

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Tropical View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Master Suite King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Swim Out)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Presidential Suite King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Rooftop Master Suite with Plunge Pool

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
  • 439 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
Free minibar items
  • 512 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Bathroom shower

Villa Zamna (Same price for up to 10 guests)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
  • 576 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casa Zamna Ocean Front

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Tropical View, Double Beds)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Tropical View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View Double w Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Swim Out

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the area

Located near the beach, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Sian Ka'an Biosphere Reserve and Dos Ojos Cenote are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window
Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Tulum Beach - 6 min drive - 4.9 km
  • Las Palmas Public Beach - 6 min drive - 3.6 km
  • Playa Paraiso - 7 min drive - 4.3 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • ‪Jasmine - ‬4 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬12 min walk
  • ‪Rossina - ‬11 min walk
  • ‪Jade Cafe Tulum - ‬19 min walk
  • ‪Liefs - ‬2 min drive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Luxury all-inclusive property near Tulum Mayan Ruins
Located close to Playa Paraiso, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive provides a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. Treat yourself to a body scrub, a body wrap or a body treatment at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. In addition to a garden and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this property include:
  • 10 outdoor pools
  • Free self-parking and valet parking
  • A beach club on-site, massage treatment rooms and coffee/tea in reception
  • A 24-hour front desk, a porter/bellboy and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 301 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 50-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • El Patio
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometres) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Frequently asked questions

Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive have a pool?

Yes, this property has 10 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

As of 15 Sept, 2025, prices found for a 1-night stay for 2 adults at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive on 6 Oct, 2025 start from S$431.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per day. Service animals are exempt from fees.

How much is parking at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive located?

Located in Zama, this all-inclusive property is 2.7 mi (4.3 km) from Tulum Mayan Ruins and 2.7 mi (4.4 km) from Tulum Beach. Playa Paraiso and Sian Ka'an Biosphere Reserve are also within 6 mi (10 km).

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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 322 out of 513 reviews
Rating 8 - Good. 85 out of 513 reviews
Rating 6 - Okay. 52 out of 513 reviews
Rating 4 - Poor. 27 out of 513 reviews
Rating 2 - Terrible. 27 out of 513 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool in my room,very quiet and great food.
Stayed 1 night in Jul 2025

6/10 Okay

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
This property need better food option. There need to be an alternative buffet dinner option as well instead of only able to have dinner at a restaurant. The only restaurant that was good was the Japanese restaurant . More staff is needed as some restaurants weren’t open every night
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This a good resort for couples not a lot party actually the party is super boring
Stayed 4 nights in Sep 2025

6/10 Okay

Punita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Comida y bebida de lujo
Stayed 4 nights in Sep 2025

10/10 Excellent

Aleida Moeda dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 5 nights in Sep 2025

10/10 Excellent

Africa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were absolutely amazing and the food was to die for (especially all the staff and the chef at the Jasmine + special shout out to the guy that made the mushroom at Porto Fino. Our room was clean and gorgeous. We had the best concierge Benigno, who showed us around and made sure we always had all we needed. Will definitely be returning!
Stayed 4 nights in Sep 2025

10/10 Excellent

Alejandra Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es otro nivel, hace que tu estancia sea inolvidable: Juan de Dios, Don Carlos, Carolina, Alex, Ahmed, Fabiola, Estella, Stefania Erick, Fernando, Emmanuelle, Gracias por todo, son unos verdaderos profesionales!! El hotel es precioso en frente del mar, limpieza impecable, habitación preciosa y la comida deliciosa!Definitivamente voy a regresar!
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 7 nights in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness
All thee above
Stayed 5 nights in Aug 2025

6/10 Okay

Danna

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Definitely recommend staying at Casa Zamna
Stayed 4 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is a 5 star! Down to the room, service, staff, and food was amazing. I’ll definitely be back here !!
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was professional and attentive to my needs. EXCELLENT
Stayed 5 nights in Aug 2025

10/10 Excellent

asif mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly ( Estephania ( manager), Johnny ( activities ) Carlos ( rosewater restaurant) to name a few. Everyone was super friendly and ensured that we were properly taken care of. I didn’t feel like I was at a resort, I felt as if I was visiting my family. I was very sad to leave. God bless all of the staff for making our vacation/ stay a super memorable one !
Stayed 6 nights in Aug 2025

10/10 Excellent

JEFFERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything!! Swimming in the centoes was so fun. We also bike tour that was very nice. Can’t wait to book again. We had a swim out preferred room and absolutely loved it all.
Stayed 4 nights in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Secrets Tulum. The property was incredibly clean at all times throughout the day and night, the staff was beyond nice and accommodating, and the service was amazing. I would certainly recommend this resort!
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelicah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my solo trip soooo much fun and comfortable!! 10/10 experience!! Jesus was an amazing person as well as very helpful!
Stayed 3 nights in Aug 2025

8/10 Good

Alexandre

Liked: Amenities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Jessika

Liked: Cleanliness, property conditions & facilities
I recently stayed at this hotel with my husband to celebrate my birthday. Overall, it was a nice stay — the room was clean, spacious, and comfortable, which we really appreciated. However, I do feel that the staff could benefit from additional training to be more welcoming and accommodating. Unfortunately, we were not able to use the spa because the availability was very limited, which was disappointing. Also, the music throughout the hotel was very repetitive and didn’t create a welcoming atmosphere. The food on the other hand was amazing. Other than these points, it was an okay stay.
Stayed 3 nights in May 2025

10/10 Excellent

William Thomas Walker

Stayed 4 nights in Aug 2025

10/10 Excellent

Iman

Stayed 4 nights in Aug 2025