Hotels near Tuxedo Junction

"I did not utilize the laundry pool or any of the perks of the property. I was there for business only. I didnt even get to try their breakfast but it did look to be ok from what I could see walking by. My room was clean, except my shower. I had to go buy cleaner and clean the shower because there was dirt and hair feom prior use in it. I also had to go and buy my own shampoo, conditioner and body wash as the stuff that was there the bottles were disgusting and the shampoo was empty. I felt better to get my own just incase those were tampered with anyways. Last thing I needed was to wash with something that someone else did something to."

"make sure you are carrying."

"Very helpful staff"

"Several staff members were unengaging and fairly curt. The car valet guys were nice but having to valet the car every time we used it was inconvenient and expensive. During our 4 night stay, the room was only serviced the third morning at my request because I had spilled coffee on the sheet the first night and they didn't service our room at all the next day. They only did it the second morning because I requested it. The first night I also found a long dark hair on one of the hand towels and placed it on the floor to be replaced but no one came the next day. Our coffee pods and sugar in the room were never replaced and the trash wasn't emptied, even on the one day we had service. The Kelly hotel is attractive but we're not likely to stay again, which is a shame since our son and DIL live in Birmingham and we visit often."

"Very clean, comfortable rooms nice breakfast "

"Clean room. Nice staff"

"Was under construction so limited options for food. Complementary breakfast nice. Wifi ok"

"I am extremely disappointed with this hotel and strongly urge others to avoid it. The property was in unacceptable condition—shabby, dirty, and clearly neglected. From the moment I arrived, it was obvious that basic cleanliness and maintenance standards were not being met. I did not feel comfortable or safe staying there, and the environment was far below what any guest should reasonably expect. Because of these issues, I made the decision not to stay at the hotel at all. Despite this, the management refused to provide a refund, which is completely unacceptable given the condition of the property. Charging guests for a stay they cannot reasonably proceed with due to poor conditions is unprofessional and unethical. This experience was frustrating and disappointing from start to finish. Between the lack of cleanliness, concerns about safety, and refusal to issue a refund, I cannot recommend this hotel to anyone."

"Everything was great , nice room good location and super friendly staff. Tamya was great. "