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Reviews of Muong Thanh Grand Tuyen Quang Hotel

4 out of 5
Muong Thanh Grand Tuyen Quang Hotel
No 207, Binh Thuan Street, Tan Quang, Tuyen Quang

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

cairn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
We had a very good stay. It was very clean, the room was very spacious with a great view of the river. Big variety for breakfast and delicious.
Stayed 1 night in Feb 2024
Response from Nguyen Van An on 12 Feb,2024
We would like to thank you for your valuable time to share your hotel experience. I was very happy to read this review especially for his recognition of the comfort and quality of the hotel's rooms and breakfast. This is what motivates us in our customer service journey. Thank you very much and look forward to welcoming you back to your hotel in the near future! Respect! Nguyen Van An Hotel General Manager

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this old, run down Hotel
This is an old, worn out Hotel that has been partially refreshed with cheap, nasty fake woodgrain fittings. The carpet in our room should have been replaced ten years ago. The bed was really old, mattress collapsed and you could feel the springs. The breakfast offering was disgusting, limited, not hot where it is supposed to be hot. Broken chairs (legs wobbly), dead flies all over the floor, and lazy staff standing around talking and using their phones. I do not know who is writing 10/10 Reviews but they have no idea what they are talking about. Room cleaning staff were nice - the only positive.
Stayed 2 nights in Jul 2023
Response from Alex Nguyen ̣Mr. - Hotel General Manager on 1 Aug,2023
Dear Mr. Gordon WalkerIt is our appreciation to get your review on our hotel services. We are so sorry about your bad experience when staying with us. We will seriously take this matter and assess the whole hotel services. Besides, we will double check with relevant departments, require staff to fix all problems that mentioned in your feedback. With all our goodwill, we do hope to get your sympathy and expect to welcome you again at Muong Thanh Tuyen Quang in future. We commit to bring you the best of our services and satisfy as well.We looking forward to hear from youBest regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Did a three week travel to Vietnam, and this hotel was the absolute best.
Stayed 1 night in Aug 2019

10/10 Excellent

Patrick

La fête des lumières
Tuyen Quang ville du Nord Vietnam, paisible et accueillante, le marché vaut le détour pittoresque. À la mi septembre c’est la fête des lumières à voir des chars colorés fabriqués par les locaux, superbe.
Stayed 1 night in Sep 2018