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Reviews of ARTOTEL Haniman Ubud

4 out of 5
ARTOTEL Haniman Ubud
Jalan Jatayu, Desa Padang Tegal, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 122 reviews" "
Rating 8 - Good. 25 out of 122 reviews" "
Rating 6 - Okay. 3 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a simple room with a comfortable bed for a very reasonable price. The staff were extremely helpful and friendly. We used the pool and it was clean and we found it great for swimming.
Stayed 1 night in Jan 2024
Response from Kumala on 1 Mar,2024
Dear Ms. Linda,Thank you for your feedback. We're glad to hear that you found our room comfortable at a reasonable price and that you had a positive experience with our helpful and friendly staff. It's great to know that you enjoyed using our pool and found it clean and suitable for swimming. If there's anything else we can do to improve your experience for your next visit, please let us know. We appreciate your review and hope to welcome you back soon!We HeART You,KumalaAssistant Sales & E-commerce Manager

2/10 Terrible

Arti

Stayed 3 nights in Nov 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Property conditions & facilities, room comfort
Lovely hotel with terrific staff
Very nice small hotel with a pool and small restaurant in the heart of Ubud. Staff is fabulous... Able to cheerfully answer any questions, make suggestions, etc. Spa staff were great... Very relaxing massage services. Only suggestion would be filtered water dispensers in rooms or at least the lobby to allow refilling water bottles instead of using disposable bottles
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & property
Large comfy room with balcony. Nice pool. No frills for lobby & restaurant - which makes good value for the room. Superb location away from the main street hence quiet; but walking distance to center of Ubud. Loved the stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, the staff is the best ever . Friendly, helpful! I would stay here again and highly recomend All clean and beautiful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very comfortable, fantastic rooms, very helpful staff and nice pool area. Very modern with great showers and room amenities. Good location (15 minute walk to centre or a quick scooter ride). Would recommend.
Stayed 2 nights in Aug 2023

10/10 Excellent

Justina

Stayed 1 night in Jul 2023

10/10 Excellent

Noureldin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good! If room is not up to standards you can ask for replacement and they will
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Asuka

Stayed 5 nights in Feb 2023

10/10 Excellent

Eshen Lim

Stayed 2 nights in Jan 2023

8/10 Good

Christian

Stayed 3 nights in Jan 2023

10/10 Excellent

Qiongmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay again for another year! Will be back!
Stayed 7 nights in Dec 2022

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING STAY
Artotel was so amazing - it was clean, affordable, and the location was easy to get to a lot of different places (either walking or simple to get a taxi). but more importantly - the staff was INCREDIBLE. they were there for anything i needed - friendly, helpful, amazing. i can not say enough things. everyone was great but specifically two people Dwija and Gede just helped me with anything. I would stay here over and over for the staff.
Stayed 4 nights in Aug 2022
Response from Kumala (Sales & E-commerce Executive) on 12 Sept,2022
Dear Ms. Alaina,Warmest greetings from ARTOTEL Haniman Ubud...Thank you very much for your feedback regarding your stay with us. We are very happy to hear that you have fully enjoyed your holidays and thank you for sharing your opinion with us and everybody who reads this website. With the best regards and on behalf of all the team we look forward to welcome you again in the near future.We HeART You,ARTOTEL Haniman Ubud

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel with friendly and super helpful staff. Has a wonderful spa, lovely small pool and rooms are clean and spacious. Restaurant attached to hotel, Flock has a small menu but great food and and a very talented barista
Stayed 7 nights in Aug 2022
Response from Kumala (Sales & E-commerce Executive) on 22 Aug,2022
Dear Ms. Elizabeth,Warmest greetings from ARTOTEL Haniman Ubud...Thank you very much for your fantastic feedback. We are delighted with your comments and we are very happy to read that you have appreciated our staff and the services offered during your stay. Believe that your rewarding words bring great happiness to every member of staff. On behalf of all team, we thank you for your contribution and your recommendation. We say goodbye for now, but hope to welcome you in the near future. We look forward to welcoming you again.We HeART You,ARTOTEL Haniman Ubud

10/10 Excellent

Kah Soon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no gym but to be honest for the price you are paying; the value is damn good do you can’t fault it. The property and room is top notch (but sound proofing might be an issue). Too notch in the sense of the room size; the design and insta worthiness of the whole place. Property is also conveniently located, so it is easy to go around ubud. Food wise; the restaurant next to it which Artotel partners to bring you breakfast is a great place to eat; the kombucha and flan donuts are a must try!
Stayed 1 night in Aug 2022
Response from Kumala (Sales & E-commerce Executive) on 13 Aug,2022
Dear Mr./s. Kah Soon, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for your kind comments about ARTOTEL Haniman Ubud. We are very pleased to know that you have always encountered excellent service and feel as coming home. Looking forward to welcome you back at ARTOTEL Haniman Ubud. We HeART You, ARTOTEL Haniman Ubud

10/10 Excellent

leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Reasonable price. Delicious breakfast
Stayed 2 nights in Jan 2020
Response from Artotel Haniman Ubud on 16 Jun,2020
Dear Sir/Madam, We are truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience and also great that you enjoyed our facilities. It will be a pleasure to welcome you again to the Island of gods during your next holiday which we hope will be soon. We Heart You, Artotel Haniman Ubud

10/10 Excellent

Adrienne, Springfield, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff was so friendly and amazing! Same with the staff at the adjoining cafe. I will definitely return here and recommend it to others. Great location also! Walking distance to many restaurants and shops.
Stayed 2 nights in Jan 2020
Response from Artotel Haniman Ubud on 9 Mar,2020
Dear Ms. Adriennne, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Artotel Haniman Ubud

10/10 Excellent

Lauren, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, the hospitality was welcoming and helpful. The property beautiful & the restaurant worth the photo!
Stayed 1 night in Feb 2020
Response from Artotel Haniman Ubud on 10 Feb,2020
Dear Ms. Lauren, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Artotel Haniman Ubud

10/10 Excellent

Chia Chee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great experience! Staff were very helpful,
Stayed 2 nights in Dec 2019
Response from Artotel Haniman Ubud on 23 Dec,2019
Dear Mr/s. Chee, We are truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience and also great that you enjoyed our facilities. It will be a pleasure to welcome you again to the Island of gods during your next holiday which we hope will be soon. We Heart You,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. - Good location. - Mostly good Internet connection (though it often stops working for like 30 seconds) - Helpful and attentive staff. - Pleasant rooms. - Balcony great for doing yoga.
Stayed 16 nights in Nov 2019
Response from Artotel Haniman Ubud on 5 Dec,2019
Dear Sir/Madam, We are truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience and also great that you enjoyed our facilities. It will be a pleasure to welcome you again to the Island of gods during your next holiday which we hope will be soon. We Heart You, Artotel Haniman Ubud

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Artotel Haniman Ubud on 28 Nov,2019
Dear Sir/Madam, We are really happy to see your rating. This praise will be shared to the entire team. Thank you so much for taking your time to rate our hotel The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Artotel Haniman Ubud

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Artotel Haniman Ubud on 25 Nov,2019
Dear Sir/Madam, Your rating really means so much for the entire team Thank you so much for taking your time to rate our hotel It will be more pleasure to have another chance to serve you again in future We HeART You Artotel Haniman Ubud

10/10 Excellent

id, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor, location, staff and location - close to Monkey Forest
Stayed 3 nights in Nov 2019
Response from Artotel Haniman Ubud on 13 Nov,2019
Dear Sir/Madam, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Artotel Haniman Ubud

10/10 Excellent

Rochelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artotel is the best for relaxation and service.
Wow, what an incredible hotel. It was everything I hoped for in a relaxing stay. Location is walkable to the center of Ubud shopping and restaurants, but far enough outside the chaos. I chose it also because it's on a main road and easy to access by car. It's a small boutique-style hotel but the rooms are big and had a little patio facing nature. The bed was very comfortable and oh my goodness the rain shower was amazing. They provide slippers in the room and a small area to hang your clothes. AC was nice and cold. Water was warm and pressure was perfect. I used the pool once which was clean and refreshing. They offer guests 50% off spa services on the 3rd floor so my friend and I took advantage of it. I got 2 massages and 1 body scrub from Oming. She was professional, kind, did amazing bodywork. She even came on her day off to do my scrub. The front desk staff were always helpful and on hand for our questions or requests. The restaurant next door - Full Circle - is soooo good. We had breakfast there each morning, included with our booking, and the whole menu was delicious. The coffee is by Expat Roasters, and is fantastic. The staff remembered us each day, the decor was on point, music vibes was fire, and of course very convenient while staying at the hotel. Don't hesitate to book this hotel. You will not regret it.
Studio King Bed
Reception
Stayed 1 night in Oct 2019
Response from Artotel Haniman Ubud on 28 Oct,2019
Dear Mr/s. Rochelle, It is our privilege to know that you had a good experience with us recently. No word could describe, how proud we are as a team who have made your recent experience an extra special one until you left the vacation with full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services. Thank you for recommending us to our future guest and look forward to your return on your upcoming visit to the hotel. We Heart You It is our privilege to know that you had a good experience with us recently. No word could describe, how proud we are as a team who have made your recent experience an extra special one until you left the vacation with full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services. Thank you for recommending us to our future guest and look forward to your return on your upcoming visit to the hotel. We Heart You, Artotel Haniman Ubud

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I sray at G/F of Studio 30, just next to the swimming pool. Hotel design is modern. 50% discoount offering on SPA and also the service experience was good. Although the swimming pool is small but since not much ppl and having sun shine there, it was good. The position of room setting is wrong, Breakfast option can be more.
Stayed 4 nights in Oct 2019
Response from Artotel Haniman Ubud on 28 Oct,2019
Dear Sir/Madam, Thank you so much for sharing your experience stay with us and having your feedback is really meant to us Your concern would be delivered to our management Hoping we could do a better service and facilities so that could make our guest have a pleasant stay at us Thank you so much for taking your time to rate and review our hotel It will be more pleasure to us if we could serve you in another chance We HeART You

10/10 Excellent

Rochelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Artotel Haniman Ubud on 28 Oct,2019
Dear Ms, Rochelle, Your rating really means so much for the entire team Thank you so much for taking your time to rate our hotel It will be more pleasure to have another chance to serve you again in future We HeART You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access polite staff clean and tidy fair price fair deal
Stayed 1 night in Oct 2019
Response from Artotel Haniman Ubud on 15 Oct,2019
Dear Sir/Madam, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! Very nice hotel, friendly staff. Location is fabulous! Close to shops and restaurants. The cafe next door had great food and coffee ! Enjoyed our days in Ubud!!!
Stayed 2 nights in Oct 2019
Response from Artotel Haniman Ubud on 7 Oct,2019
Dear Ms. Valarie, We are truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience and also great that you enjoyed our facilities. It will be a pleasure to welcome you again to the Island of gods during your next holiday which we hope will be soon. We Heart You, Artotel Haniman Ubud

10/10 Excellent

MR, Vancouver, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good balance between traditional ballenese hospitability/feel and today's expectations of modern service industry! The location also meant easy access to many interesting areas in ubud such as sacred monkey forest and ubud centre.
Stayed 4 nights in Sep 2019
Response from Artotel Haniman Ubud on 23 Sept,2019
Dear Mr/s. MR, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You, Artotel Haniman Ubud

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the modern design and the privacy of the room with a little terrace (too bad there was no natural light nor any view out of the ground floor). I appreciated the nice modern Cafe next door with good food at relatively reasonable prices for a “trendy” place... The service was good and friendly but occasionally irregular. I did not use the small pool which was too close to the entrance (probably due to a lack of space). Overall, a nice stay.
Stayed 3 nights in Aug 2019
Response from Artotel Haniman Ubud on 6 Sept,2019
Dear Sir/Madam, We feel great to have your feedback for our hotel and our management feel delighted to read your feedback For some of the issue would be discussed it further, we will work hard to improve our service and facilities to make more pleasant experience for our guest Thank you so much for taking your time to rate and review our hotel It will be more pleasure to have another chance to serve you again in future We HeART You,

10/10 Excellent

Seon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
몽키포레스트 10분정도 거리의 깨끗한 호텔:) 5분정도 거리에 코코마트도 있어 편리^^ 방이 넓어 편했고 친절한 직원들에게 감동했다
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is relatively new and it shows; it's modern and clean. We stayed on the ground floor, and our room had a private garden. The breakfast that was included with the room was a la carte and amazing; they would even deliver it to the room. It would be nice if the pool was slightly bigger or had shade, but I have zero complaints about this hotel for the price.
Stayed 4 nights in Aug 2019
Response from Artotel Haniman Ubud on 12 Aug,2019
Dear Sir/Madam, We are truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience and also great that you enjoyed our facilities. It will be a pleasure to welcome you again to the Island of gods during your next holiday which We hope will be soon. We Heart You

10/10 Excellent

Linda, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, great friendly staff and beautiful rooms.
Stayed 6 nights in Jul 2019
Response from Artotel Haniman Ubud on 12 Aug,2019
Dear Ms. Linda, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You,

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for comfortable stay
Had a great stay here. Very clean, and friendly staff. Room well set up. Only complaints are: 1. If you're on the street side can be a little loud 2. No body soap/gel in shower
Stayed 2 nights in Jun 2019
Response from Artotel Haniman Ubud on 9 Jul,2019
Dear Mr. Asher, We are glad to have your feedback and happy to know how much you have enjoyed your stay with us For some of the issue will be delivered to our management so we could improve our service or our facilities Within this reply as well we would like to inform you that we have set up shower gel in every room Thank you so much for taking your time to rate and review our hotel It will be more pleasure to have another chance to serve you again in your next Bali trip We HeART You

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fantastic
The Artotel chain is fantastic. This hotel has personality and great accommodations. The room I stayed in was truly perfect, large, comfortable, all I could have wanted. The art painted on the walls was colorful and vibrant and the customer service amazing. It is not too far of a walk to town, and getting drivers in the area was very easy. Highly recommend this location and taking advantage of their rooftop yoga! I took a class and the instructor was the best! I was able to tell him how it was my first time in a "live" class (versus online following videos) and he gave modifications for me as a beginner.
Stayed 1 night in Jan 2019
Response from Artotel Haniman Ubud Management on 30 Jun,2019
Dear Mr/s. Tonya, We are truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience and also great that you enjoyed our facilities. It will be a pleasure to welcome you again to the Island of gods during your next holiday which we hope will be soon. We Heart You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel tucked away in Ubud
Property was a good, modern hotel in Ubud. Located approximately 10 minutes walk away from the main strip, the location is relatively quiet. The room was spacious and comfortable, but I did find the odd ant roaming the floor, despite me being on the third floor. Wifi was fairly good at the hotel, as was the complimentary breakfast. The only suggestion I would give regarding breakfast is to offer some traditional meals at the restaurant (although in Ubud, catering to foreigners' tastes seems to be a common theme). The staff were friendly and generally helpful, which was a nice bonus. There was also a pool and some sun chairs, but I did not use so I could not comment on them. Overall, it was a good stay and good value for money.
Stayed 1 night in May 2019
Response from Artotel Haniman Ubud Management on 31 May,2019
Dear Sir/Madam, We are delighted to have your feed back for our hotel and happy to know how much you have enjoyed your stay with us Your feed back would be delivered to our management so we could improve our service Thank you so much for taking your time to rate and review our hotel It will be our pleasure to have another chance to serve you again in your next Bali trip We HeART You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Artotel Haniman Ubud on 30 Jun,2019
Dear Sir/Madam, We are delighted to know you have rate our hotel and service in over all Thank you so much for taking your time to rate our hotel and hoping we could have another chance to serve you again in your next Bali trip We HeART You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artotel is situated slightly off the beaten path away from the hustle and bustle of Monkey Forest St and Jalan Hanoman. That didn't bother us though as the property is really a hidden gem and literally minutes from those famous streets. Our first impressions were simply amazing. Friska (front desk) greeted us with her attentive and bubbly nature. Everyone was welcoming and always offering assistance.
Stayed 2 nights in May 2019
Response from Artotel Haniman Ubud Management on 14 May,2019
Dear Sir/Madam, We are delighted to have your review and happy to know how much you have enjoyed your stay with us Thank you so much for taking your time to rate and review our hotel It will be our pleasure to have another chance to welcoming you in your next Bali trip We HeART You

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the location of the property and it was very clean. Water was replaced each day and the staff were all very helpful. I was lucky and had a lovely room away from the street noise. My friend wasn't and found it almost impossible to sleep. Other than that no complaints at all. The little cafe attached to the hotel where we had breakfast each morning was very nice too but a couple of vegan options would be great.
Stayed 4 nights in Apr 2019
Response from Artotel Haniman Ubud Management on 9 May,2019
Dear Sir/Madam, We are delighted to have your review and happy to know how much you have enjoyed your stay with us Thank you so much for taking your time to rate and review our hotel It will be our pleasure to have another chance to serve you again in your next Bali trip We HeART You

8/10 Good

Homan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Great staff & breakfast & massage - Ants in room 301
Stayed 1 night in Apr 2019
Response from Artotel Haniman Ubud Management on 2 May,2019
Dear Mr/s. Homan, We are delighted to have your review and happy to know that you have enjoyed your stay with us Thank you so much for taking your time to rate and review And it will be our pleasure to have another chance to serve you again in your next Bali trip We HeART You

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Artotel Haniman Ubud Management on 30 Apr,2019
Dear Mr/s. Gabrielle, We are delighted to see your rating for our hotel Thank you so much for taking your time to rate our hotel It will be our pleasure to have another chance to serve you again in you next trip We HeART You

10/10 Excellent

sebastian alfsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Artotel Haniman Ubud Management on 23 Apr,2019
Dear Mr. Alfsen, We are delighted to see you rate and happy to know how much you enjoyed your stay with us Thank you so much for taking your time to rate and it will be our pleasure to have another chance to serve you again in your next Bali trip We HeART You

10/10 Excellent

Margaret Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary chic
Lovely, modern and centrally located
Stayed 2 nights in Apr 2019
Response from Artotel Haniman Ubud on 22 Apr,2019
Dear Ms. Margaret, We are glad and very happy to read your review for our hotel Thank you so much for taking your time to rate and review us It will be our pleasure to have another chance to serve you again in your next Bali trip We HeART you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome, beautiful property and staff were super helpful with booking things. Breakfast was AWESOME, so tasty. Pool was great and really enjoyed the spa services. Bed wasn’t comfy for me (super super firm) but I think that’s just a preference. Would stay here again and recommend!
Stayed 2 nights in Apr 2019
Response from Artotel Haniman Ubud on 22 Apr,2019
Dear Sir/Madam, We are delighted to read your review and happy to know how much you have enjoyed Thank you so much for your kind words and praise for our hotel It will be our pleasure to have another chance to serve you again We HeART You

4/10 Poor

Verified traveller

Disliked: Staff & service
Not value for money
We stayed 7 nights. 2 in the studio 40 which had a terrible smell of mold. After 2 nights we moved to the top floor to studio 20 which didn't smell but had an ant problem all over the room. Pretty disgusting finding ants walking all over your toothbrush. Centrally located in Ubud, next to Yoga Barn and many good restaurants. The service was not so good.
Stayed 2 nights in Apr 2019
Response from Vivi on 12 Apr,2019
Dear Valued Partner, We are excited to hear your feedback Every feedback from our guests are meant so much for us For some of these issues would be delivered to our management so we could improve our service Thank you so much for taking your time to give us the feedback It will be our pleasure to have another chance to serve you again in your next Bali Trip We HeART You

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
very small and cramped rooms with bare basic amenities, a nickle-and-dime operation, compared to other hotels we stayed at in Bali during this trip this particular hotel stay was not a pleasant experience. staff was indifferent and unresponsive to basic routine requests.
Stayed 3 nights in Apr 2019
Response from Vivi on 12 Apr,2019
Dear Valued Partner, We are excited to hear your feedback Every feedback from our guests are meant so much for us For some of these issues would be delivered to our management so we could improve our service Thank you so much for taking your time to give us the feedback It will be our pleasure to have another chance to serve you again in your next Bali Trip We HeART You