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Reviews of Alam Terrace Cottages

2.5 out of 5
Alam Terrace Cottages
Jalan Bisma, Ubud, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Hillary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved Alam Terrace. Arriving was such a treat with its quiet approach. Very comfortable and a friendly, helpful staff. Thank you! Highly recommend.

10/10 Excellent

Johnny, Malaga

Travelled with group
Liked: Cleanliness, amenities
A lovely property and very good value. The staff are very helpful. Just to note that the property is at the end of a pathway that has no lighting so just be careful when coming home at night after a few beers.
Stayed 4 nights in Mar 2020
Response from komang on 9 Mar,2020
Hello Warmest Greeting of Alam Terrace cottages. We would like to thank you that you would like to stay in our hotel and we are very happy hear you can enjoy stay with us. We would like to thank you for your review , we are very appreciate with your review. It is being a new spirit to work harder in serving the customer. We hope you would come again to Ubud. Have a good day. Best Regards Alam Terrace.

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret hideaway
Our room was big. The pool was very inviting after our long day checking out the vegan restaurants and the different coffee cafes. Breakfast was ample love the Bali coffee. The staff where very accommodating. I loved the place . Theres a great pizza place called alam pizza near by.worth the visit great pizzas great prices.
Stayed 3 nights in Feb 2020
Response from Alam Terrace Cottages Ubud on 26 Feb,2020
Hello. Warmest greeting from Alam Terrace Cottage Ubud. Thank you so much for taking time to share your experience, thank you for choosing our place as your accommodation during your stay in Ubud. We really appreciated for your great review and your feedback is the way we learn to be better, we will always improve our facilities and service for better future. We sincerely hope you will return back, and there will be a great moment to serving you again. Thank you and have a wonderful day! :) Kind regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Alam Terrace Cottages Ubud on 26 Feb,2020
Hello. Warmest greeting from Alam Terrace Cottage Ubud. Thank you so much for taking time to share your experience, thank you for choosing our place as your accommodation during your stay in Ubud. We really appreciated for your great review and your feedback is the way we learn to be better, we will always improve our facilities and service for better future. We sincerely hope you will return back, and there will be a great moment to serving you again. Thank you and have a wonderful day! :) Kind regards.

10/10 Excellent

maff, Hereford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hitel
Lovely friendly staff, down a quiet gang with no traffic, just the water in the stream and the local wildlife. Great air conditioning when the afternoons got sticky. Would definitely stay again.
Stayed 3 nights in Dec 2017

10/10 Excellent

clint , aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place
Great location and staff were wonderful and friendly - could not fault this hotel and would recommend to others

10/10 Excellent

Kevin, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
We picked this hotel on the reviews and were not disappointed. Great spot, great staff, hard bed

4/10 Poor

Abdul Hameed, India

Disliked: Staff & service, room comfort
poiely located and poir service
Poor location. Vehicle can not go upto hotel. Neeed to walk down a narrow path with your luggage. I ordered my break fast ( no buffe service in room) and reminded twice and not served after 45 minutes. Went upto kitchen and learnt they just forgot! Room door ans windows fully glass so you need to have full curtain fir privacy. Room faciliteis minimum. Pool too small and not clean and no attend to ensure user take a shower and proper clothing.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Response from westi on 1 Aug,2015
thank you for your nice score for Alam Terrace Cottages...

8/10 Good

Bronchon, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
We were staying in this hotel for three night and it was pleasant and great. all staff were very friendly from reception, HK to breakfast staff. The hotel very good located and easy to find. The staff were very helpful and friendly. I like the layout of the hotel, big room,clean and quite comfortable. One thing I was curious was the shower water pressure too small...it was room 101..other than that perfect stay.. I recommend this cottage for people to stay and of course we will be back. We thank you the staff and stay friendly.
Response from westi on 1 Aug,2015
Hello... We would like to say thank you so much for your nice review. We were very happy to hvaing your very good comment about our hotel Alam Terrace Cottages. We'd love to having you again and waiting for your visiting... Thank you

10/10 Excellent

peter & Amanda, Perth W.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a place to escape and relax
I hotel is a small complex with jungle on one side and paddy fields on the other, it's quiet and relaxing. The staff are helpful and their English is good, so communication is excellent. We stayed for 10 days, and enjoyed every minute of it. The only things that can be conceived as a negative was that we had no hot water for one day, and that the towels in the bathroom are small. Breakfast is limited to eggs , pancakes, cheese and ham toasties and fresh fruit. otherwise it was a lovely experience .
Response from westi on 27 May,2015
Dear Mr. Peter and Ms. Amanda We would like to say that we are missing you so much:))) You have stayed in our room 202, deluxe queen suite room. And we did love to serve you here and talk to you, Well we were very sory about the hot water for one day that you didn't have it. We had problem with our hot water machine. Please just receive our appology then. But over all, you said that you enjoyed stay here,, and we are very glad to hearing that... Please don't be hesitate to come and stay here again at Alam Terrace Cottages Ubud.. Take care and hopely see you soon.

8/10 Good

K, Pennsylvania

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Hotel in Ubud
This hotel is absolutely beautiful! A little difficult to find, you have to walk down a long street and through what looks like back alley, but once you arrive at the hotel it is stunning! You feel like you are in an oasis in the middle of the rainforest. The hotel is not on a main street but it is a very easy walk into town, and it's so quiet. The staff were friendly. There was a problem with booking through expedia though. The hotel didn't have the reservation but they said it wasn't a problem. I would highly suggest contacting them separately after booking on expedia so that there is no confusion. Only thing that could be improved on was the service....little things like replacing towels and cleaning the room. But overall a great stay! Would recommend this hotel!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God og stille roligt hotel
Stayed 2 nights in Sep 2022

8/10 Good

WUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
전형적인 우붓외곽 작은빌라. 수영장을중심으로 꾸며진 아기자기한 조경과 건물들. 빌라에서 오래지내기엔 무리있어보이지만 우붓에서 액티비티하기위해 머물기는 딱좋은곳인데 막상 가보니 더싸면서 비슷한 컨셉의 호텔은 많은거같아요. 곰팡이냄새 소독약냄새는 특급아니면 감당해야할듯합니다. 직원친절 조식그럭저럭. 입구는 걸어 50미터이상. 캐리어밀고 다소 힘듬. 조경은 참 이뻐요 ~
Stayed 1 night in Feb 2019

4/10 Poor

aya, TOKYO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
安さ重視
入った時に、 匂いがきになります。 バスタブを入れる水道から、 泥が出てきました 接客はとてもよく、 みなさん笑顔で対応してくださいます。 ウブドの街をあるくに立地ははよいです
Stayed 4 nights in Jul 2017

8/10 Good

Wout en Ans, Veenendaal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustige omgeving in Ubud
De ligging van de cottage is ideaal. Rustig en toch alles op loopafstand.

6/10 Okay

GRAVINA, Saint Florent

Liked: Cleanliness, property conditions & facilities, room comfort
Tout à proximité de l'hôtel au calme.
Hôtel au fond d'une petite ruelle piétonne, inaccessible en automobile. au calme dans la végétation, sans télé et sans eau potable pour une chambre supérieure, surprenant! Pour une nuit tranquille c'est l'idéal ! Petit déjeuner plutôt frugale, pour ce qui est de la restauration mieux vaut aller dans la jalan Bisma, rue qui permet d'accéder à l'hôtel. Dans cette rue pour pourrez louer un scooter pour 3 euro / jour, manger des burgers pizzas ou pattes convenablement pour moitîer moins cher que dans l'artère principale d'Ubud. Durant 6 jours nous avons profité des massages Thais à prix abordable Franchement, je recommande le lieux pour son calme, le rapport qualité / prix et son agrément. Bel endroit pour naviguer en scooter dans les environs...

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Die Lage der Anlage ist in Ordnung (zu Fuß ca. 10-15 Minuten zum Zentrum). Jedoch war das Zimmer dreckig. Unter dem Bett war Müll von den Gästen zuvor. Das Zimmer hatte einen schönen Balkon, jedoch fehlte ein Safe, eine Mini-Bar und ein Moskito-Netz. Das Bad ist sehr groß aber schlecht beleuchtet, außerdem waren Ameisen im Bad. Das Frühstück war sehr wenig und geschmacklich nicht gut.

8/10 Good

flayac, attainville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable et assez confortable. Proche du centre mais au calme.

10/10 Excellent

Pauline, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Cet hôtel est situé dans une rue perpendiculaire à la rue principale d'Ubud. Il faut compter 5 minutes à pieds pour s'y rendre et 15 minutes pour aller à la monkey forest. Les chambres sont spacieuse et propre. Le service est excellent. Il n'y a pas vraiment beaucoup de choix pour le petit déjeuner (5 propositions) mais cela suffit et la quantité est suffisante. Je recommande cet hôtel qui est quelque peu éloigné de l'agitation de la rue principale mais où il est très facile de s'y rendre.

10/10 Excellent

Gabriella, Malmö, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet stay, lovely staff!
Superb service, calm area, really friendly staff! I really enjoyed my stay. Beautiful view from my balcony over the rice fields. I would definitely recommend to stay here. The only thing is that it takes about 15 min to walk to the center, but that was OK for me, gave me plenty of exercise :) Really close to the Monkey Forest though!

8/10 Good

Jørgen Kjer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God lokation
God lokation trukket tilbage fra de travle gader så man kan nyde stilheden

8/10 Good

marie-helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
très belle hôtel mais confort et ménage décevant .

10/10 Excellent

Jeremy, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité/prix
Passé 2 nuits dans cet établissement. Rien à redire, la chambre standard, bien que simple, est très spacieuse et dispose de sa propre terrasse ou de son balcon. La cours de l'hotel avec sa végétation luxuriante et la piscine entourée de rizière et palmiers a beaucoup de charme et l'endroit est particulièrement calme. Possibilités de booker des tours avec taxis privés dans la région. Le petit déjeuner était très bon. Pour moins de 60$ pour 2 nuits à deux, je recommande pleinement cet établissement.
Response from westi on 1 Aug,2015
Bonjour M. Jeremy Merci beaucoup pour vos gentils commentaires et score élevé (cinq étoiles). Il était vraiment serviable pour notre nouveau et nous serions ravis de vous avoir ici à nouveau .. Merci beaucoup et hopely peut vous revoir ...

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Angenehmer Aufenthalt
Sehr gute Lage um Ausflüge zu machen. Monkey Forest ist zu Fuss erreichbar in gut 15Minuten sowie auch das Städtchen UBUD selber. Pesonal sehr freundlich und hilfsbereit. Wäscheservice hat nicht so toll funktioniert! Am späteren Abend kein warmes Wasser mehr zum Duschen und Duschstrahl war nicht gerade stark. Ansonsten tolles, kleines Hotel mit Pool (Wasser sehr kalt).
Response from westi on 1 Aug,2015
Vielen Dank für Ihren Beitrag, es wirklich hilft, für unsere neuen Hotels. Wir hoffen, dass wir Sie wieder hier bei Alam Terrasse Cottages haben. Wir freuen uns sehr über die sory heißes Wasser, es ist wegen der Gas war fehlte, und wir haben bereits gefüllt, aber es brauchte mehrere Male, um das Wasser zu erwärmen. Wir waren sehr sory darüber. Nun, eine nochmals vielen Dank so viel für den Aufenthalt im Alam Terrasse Cottages ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
작고 아담한 수영장 & 깔끔한 아침식사 & 우붓왕궁과 몽키포레스트를 걸어서 갈 수 있는..
우붓 중심 거리와 몽키 포레스트까지 걸어서 15분 정도로 이동할 수 있어 좋았다. 방 안은 깔끔했고 에어컨도 잘 작동하여 시원하였다. 아침은 프렌치 토스트를 시켜 먹었는데 맛있었다. 호텔 안에 작은 수영장이 있는데 물도 깨끗하고 이뻤다. 방마다 작은 테라스가 있어 미니 수영장을 보면서 햇빛을 즐길 수 있다. 작은 흠이 있다면 처음 찾아갈 때 간판이 좀 작아 찾기 쉽지 않다는 점! 이외에 직원 서비스도 훌륭하여 기분좋게 우붓을 즐길 수 있을 것 같다.
Response from westi on 1 Aug,2015
Write your comment.당신의 좋은 리뷰를 주셔서 정말 감사합니다. 물론 우리는 매우 기쁘게 생각하고 우리는 우리가 알람 테라스 코티지 여기 당신을 다시 가질 수 있기를 바랍니다 ... ) : 당신을 감사합니다

8/10 Good

KAZUMI, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い思い出が出来ました✨
部屋は清潔でスタッフも親切 凄く快適に過ごせました
Response from westi on 1 Aug,2015
Heloo.. 私たちはホテルに非常に素晴らしいレビューと良いスコアのための多くの感謝を言いたいです。我々は非常にそれを高く評価されています。私たちは、アラムテラスコテージでここに再びあなたを持つことができることを願っています ありがとうございましたし、常に注意してください

8/10 Good

Harold, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede ligging en erg fijn hotel
Hele fijne plek om te verblijven. Rustige omgeving, maar tegelijkertijd op loopafstand van het centrum van Ubud en van de monkey forrest. Ruime kamers met mooi balkon en een fijn zwembad in combinatie met vriendelijk en behulpzaam personeel is Alam Terrace een aanrader!
Response from westi on 1 Aug,2015
We zouden willen zeggen hartelijk dank voor uw zeer goede beoordeling van ons hotel, het echt behulpzaam voor onze nieuwe hotel en het was erg blij van ons weten dat je tevreden bent verblijf hier in Alam Terrace Cottages .... Gelieve alleen te komen en hier weer bij ons blijven ... dankjewel

8/10 Good

midk, TOKYO

Liked: Staff & service
静寂な場所にあるguesthouse
部屋の湿気があった。また、シャワーの出が悪い。シーツが臭かった。 それ以外は快適でした。スタッフの対応はすごく良かった。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from westi on 1 Aug,2015
Thank you so much for your highest score for Alam Terrace Cottages, we are looking forward to having you here again..

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort