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The Swan Hotel and Spa

4.0 star property
Hotel with a full-service spa, near Lake Windermere

Choose dates to view prices

The Swan Hotel and Spa offers relaxation and recreation. Enjoy deep-tissue massages and body wraps at Holte Spa, while the arcade/game room and playground entertain all ages. Free in-room WiFi keeps everyone connected throughout their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Pet-friendly

Room options

View all photos for Lovely Room

Premium bedding, desk, iron/ironing board, free WiFi

Lovely Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
LED TV
Premium bedding
Private bathroom
Electric kettle
Champagne service
Free bottled water
Cable channels
Heating
Crib/infant bed
Premium bedding
Private bathroom
Champagne service
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Fabulous Room

Premium bedding, desk, iron/ironing board, free WiFi

Fabulous Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
LED TV
Premium bedding
Private bathroom
Electric kettle
Champagne service
Free bottled water
Cable channels
Heating
Crib/infant bed
Premium bedding
Private bathroom
Champagne service
Electric kettle
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Splendid Room

Premium bedding, desk, iron/ironing board, free WiFi

Splendid Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Air-conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Hypoallergenic bedding available
Bathrobes
  • Sleeps 2
  • 1 King Bed
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About the area

Map
The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB

What's nearby

  • Lakeland Motor Museum - 2 min drive - 2.3 km
  • Lakeside Windermere Ferry Landing - 2 min drive - 1.7 km
  • Lakeside & Haverthwaite Railway - 3 min drive - 4.3 km
  • Bowness Pier - 14 min drive - 15.4 km
  • World of Beatrix Potter - 14 min drive - 15.7 km

Getting around

  • Grange-over-Sands Station - 11 min drive
  • Leeds (LBA-Leeds Bradford) - 113 min drive

Restaurants

  • ‪Tide Cafe - ‬8 min drive
  • ‪Pig and Whistle - ‬10 min drive
  • ‪Haverthwaite Railway Station Cafe - ‬3 min drive
  • ‪The Royal Oak - ‬6 min drive
  • ‪Cartmel Village Shop - ‬11 min drive

About this property

The Swan Hotel and Spa

Upscale hotel near Lake Windermere
A coffee shop/cafe, a playground and an arcade/games room are just a few of the amenities provided at The Swan Hotel and Spa. Treat yourself to a facial, a body scrub or a Swedish massage at Holte Spa, the on-site spa. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • An off-lead area, a billiards/pool table and massage treatment rooms
  • A lift, a banquet hall and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 87 rooms boast comforts such as premium bedding, as well as thoughtful touches such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Grab bars near toilets, portable shower seats and hand-held showerheads
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Cots (infant beds) are available for GBP 10.0 per day

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Guests under 13 years old are not allowed in the spa

Property is also known as

The Swan Hotel
The Swan Hotel and Spa Hotel
The Swan Hotel and Spa Ulverston
The Swan Hotel and Spa Hotel Ulverston

Frequently asked questions

Does The Swan Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is The Swan Hotel and Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Swan Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Swan Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Swan Hotel and Spa?

Checkout is at 11:00 AM.

Where is The Swan Hotel and Spa located?

Situated in Ulverston, this spa hotel is within 1 mile (2 km) of Lakes Aqaurium and Lake Windermere. Lakeside Windermere Ferry Landing and Fell Foot Park are also within 1 mile (2 km).

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The Swan Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 108 reviews
Rating 8 - Good. 26 out of 108 reviews
Rating 6 - Okay. 17 out of 108 reviews
Rating 4 - Poor. 11 out of 108 reviews
Rating 2 - Terrible. 8 out of 108 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel

Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
Stayed 1 night in Nov 2024

6/10 Okay

Russ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Stayed 1 night in Jun 2025

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , friendly and helpful
Stayed 1 night in May 2024

4/10 Poor

Gemma

Disliked: Cleanliness
The first room we were given had mould, a bad smell, and dirty carpets, though staff did move us quickly to a better room. Breakfast service was consistently slow — on some days we were ignored and had to chase staff to take our order. Food was often cold, and we overheard other guests also complaining. Housekeeping was inconsistent. Towels weren’t always replaced, the toilet and bathroom weren’t cleaned, and rooms weren’t hoovered during the stay. For the £25 per night dog charge, we expected more than a single towel and blanket with no daily refresh. There were also maintenance issues (broken bathroom doors, stained furniture, missing remote cover), and only two disabled parking spaces which were always full. On the positive side, the spa treatments were excellent — especially Scarlett, who was lovely — and we appreciated being offered an accessible room, which many hotels don’t provide. Sadly, the overall experience didn’t meet expectations, and I wouldn’t recommend this hotel based on our stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, cleanliness and location - perfect!

Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness
Ok
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly, professional staff

Lovely hotel - staff professional but friendly. We really enjoyed our two nights
Stayed 2 nights in Jul 2022

8/10 Good

A

Liked: Staff & service, room comfort

Relaxation

Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Stayed 2 nights in Apr 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple break

Nice relaxing break
Stayed 1 night in Jan 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where .
Stayed 1 night in Nov 2024

8/10 Good

Owen

Liked: Amenities, property conditions & facilities
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
Stayed 1 night in Oct 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.
Stayed 2 nights in Feb 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
The setting of the hotel was beautiful. The hotel was stunning However the food could have been better. Choice for dinner was very limited. Unfortunately I had to return my breakfast on the first morning as it was vey cold Overall our stay was pleasant
Stayed 2 nights in Sep 2022

8/10 Good

Virginia

Liked: Cleanliness, room comfort
Gala New Year’s Eve was very disappointing not worth the money food not very good and couldn’t hear the singer from where we were sat at all
Stayed 4 nights in Dec 2024

8/10 Good

Jeanette

Liked: Cleanliness, property conditions & facilities, room comfort
Really good thank you. However, had to wait 6 hours for a taxi and quite loud very early in the morning.
Stayed 1 night in May 2023

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy, health risk

Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Liked: Cleanliness, amenities
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swan experience

Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.
Stayed 2 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nos From next room was bad
Stayed 1 night in Jan 2023

4/10 Poor

Louise

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Too many little things missing

Air con unit in the bedroom with a sign saying no longer working, but no fan. No bath mat or grab rails, only shower over bath and very slippery. No toilet brush. No shower cap or cotton buds. Large containers of shampoo and conditioner did not pump. Breakfast -make your own toast but it burns the toast and was told " it always does that !" Coffee was served but i'd almost finished my breakfast by the time it arrived.
Stayed 1 night in Jun 2024

6/10 Okay

ladan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.
Stayed 1 night in Jan 2023

2/10 Terrible

andrea

Disliked: Cleanliness, property conditions & facilities, room comfort

Please stay elsewhere

Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, room comfort
Fold away bed needs a more comfortable mattress
Stayed 2 nights in Jul 2025