Premier Inn, Underwood hotels

"We really enjoyed our recent overnight stay. We were three adults and one child in an executive room with one kingsize bed and two proper single beds, (i.e. not sofa beds or guest beds). We enjoyed the breakfast and the pool, sauna and steam room. The water temperature in the pool was lovely. The only negative was that the lift was out of order when we were checking out which was challenging for my elderly father as we were on the top floor. "

"This hotel was beautiful and the staff were wonderful. Owen at the front desk was always so helpful and kind! Everyone there made our stay lovely. It’s right across the street from Nottingham Castle as well which I loved. Can’t wait to go back again!"

"Room average. Didn’t feel particularly clean & fresh. Breakfast fair amount of choice One lift out of service Car parking facility v good"

"The rooms are spacious, but a bit dated. The mattress was hard for me. The bathroom needed tiles fixing, the shower was powerful and pleasant. We booked dinner at 7.30 pm waited for our simple grilled chicken almost an hour, no one informed us until we asked what is going on. The breakfast was shambolic -£24 per person and barely any food available, no pastries, we waited for fried eggs as they run out. The employees available as breakfast hosts were not welcoming and engaging at all, so disappointing. Overall not good value for the money."

"Really enjoyed the overnight stay. The hotel is well situated in Nottingham. Staff were very attentive and friendly. Dinner was very nice and the hotel has a nice relaxed feel to it. Only issue in my room was some of the surfaces were a bit dusty. Apart from that I would stay again."

"Clean room, very polite staff"

"Breakfast was lovely lots of choice "

"comfy bed pillows were a bit lumpy, swimming pool not always available due to timetable. it would be a nice touch to have a bottle of water each since the prices have rocketed in recent months "

"ideal location, room very nice for the price and quiet"