Urawa Ward Holidays

Staff was fantastic and helpful. Room, by Tokyo standards was quite large. But the property itself was so busy with high turnover that it was not very clean. The issue was the other rude guests leaving garbage and possessions in the halls. Like a messy college dorm. Cleaning staff could not keep up. I felt bad for them. The room layout very awkward. Outlets and light switches covered by the head of the bed so that you would accidentally hit them in the night. Duvet would not stay on the bed. Mattress slipped off the frames. No closets. TV perpendicular to the beds. Just awkward. The location hard to get to and confusing as there were apartment properties with the same name close by so cabs constantly went to the wrong location.

Gorgeous property and excellent staff.

This apartment hotel exceeded all expectations. Perfect for a family of four, the apartment is spacious by Japanese standards, has in-suite laundry, kitchen, fridge/freezer, toaster, microwae, vacuum cleaner, utensils and dishes, dish soap and sponge, laundry basket and rack, plenty of towels and of course, clean to a Japanese standard. The apartment is relatively soundproof as well, given its next to JR corridor. Recommend!

Very helpful staff. Very well maintained. Convenient location.

Great hotel, very good shower and bathtub Comfortable bed. The staff was friendly and the housekeeping was great Would stay there again