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Reviews of Luxemon Xinjiang Hongfu Hotel

4 out of 5
Luxemon Xinjiang Hongfu Hotel
No. 160 Wuyi Road, Urumqi, Xinjiang

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We asked for three beds and was given a very large room with 3 beds. Room was clean and the security guards at the metal detector were so eager to help me on looking for the bus route to the museums and parks I wanted to go. It was the guards that help me not the reception clerk, they did not know anything and did not bother to look for it on the map or do anything at all. Therefore I am giving a low rating on service.But the manager and the room maids were very nice. The breakfast they served was pretty good and the yogurt was super delicious. Very convenient with public bus or taxi to get around town and many eatery just steps away.
Stayed 3 nights in Sep 2018

10/10 Excellent

YEAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice posh hotel in Urumqi
Excellent hotel at a convenient location. Friendly staff who helped me to check in despite they are unable to locate my booking online. The room is big and clean. Love the bath which is overseeing the city!
Stayed 1 night in Oct 2018

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Xian Mercure
Good location 10 minutes from metro and drum tower. No food at the hotel, breakfast taken at adjacent Sofitel - good. Safe location with several other accor hotels in a gated area.
Stayed 1 night in Oct 2018

10/10 Excellent

Wong, Xian

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2018

8/10 Good

Graham, West Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in downtown Urumqi
Urumqi is a great sprawling city, and all long-distance trains now use the new station 20 km NW of downtown. 30 min taxi ride, say £3. Hotel is large, friendly, efficient, clean & comfy. I stayed twice, eastbound to Lanzhou then westbound returning to Almaty. Big room, mid-range price for upscale suite.
Stayed 3 nights in Sep 2018
Response from Xinjiang Luxemon Hongfu hotel on 30 Sept,2018
Dear guest, Thank you very much for your comment. We will try to do better. We Looking forward to your visit our hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフはきちんと教育されていて英語力も高く信頼できます。唯一残念だったのは、朝食時にコーヒーを飲む際、持ち手ない普通のガラスコップしかなく、レストランスタッフに中国語でコーヒー用カップありませんか？と聞くも、「そこにガラスコップあるでしょ、」と言われました。仕方なく平べったいスープカップでコーヒーを飲みましたがローカル客全員が持ち手のないガラスコップでホットドリンクを飲んでいたので、コーヒーカップの用意がないのだと思われます。 ホテルは立地も良く、バザールにも徒歩30分で行けました(靴次第です)。ホテル左隣りにコンビニ、周辺は、たくさんタクシーも走っており、周辺少し歩けばローカルレストランもあり便利です。
Stayed 1 night in Sep 2019

8/10 Good

Yu Wen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
此趟旅程入住2次都說找不到訂房資料，結果房間被降級，還不能退款！ 房間乾淨，早餐豐富，位置好，周邊熱鬧算是加分！
Stayed 1 night in Sep 2018
Response from 维吾尔自治区尊茂鸿福酒店 on 2 Oct,2018
尊敬的宾客： 您好，感谢您选择尊茂鸿福酒店，十分抱歉，给您的新疆之旅带来了不好的体验，我们会加强管理，期待您的再次光临

4/10 Poor

Xulong

Disliked: Staff & service, room comfort
老旧的酒店
很老很久很一般的酒店 比想象的差太多了 酒店里摆了好多额外消费的东西 这酒店最多也就是快捷酒店高级一点 除了房间大一点
Stayed 1 night in Dec 2017