Terrace/patio

Reviews of MD Design Hotel Portal del Real

2.5 out of 5
MD Design Hotel Portal del Real
Calle Boix, 3, Valencia, Valencia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from MD DESIGN HOTEL - Portal del Real on 24 Oct,2022
Estimada Marya, Me gustaría agradecer su amable calificación en nombre de todo el equipo que felizmente se esfuerza por brindar el mejor servicio a nuestros huéspedes y asegurarse de que regresen a casa con maravillosos recuerdos de su estadía en Valencia y nuestro hotel. ¡Esperamos darle la bienvenida en un futuro próximo!

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2021
Response from MD DESIGN HOTEL on 4 Jan,2022
Estimado Juan, Fue un placer tenerlo como invitado. Me gustaría agradecerle su amable comentario en nombre de todo el equipo que felizmente se esfuerza por brindar el mejor servicio a nuestros huéspedes y asegurarse de que regresen a casa con maravillosos recuerdos de su estadía en Valencia y nuestro hotel. ¡Esperamos darle la bienvenida en un futuro próximo!

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortabele and well locaties
Stayed 2 nights in Aug 2020
Response from MD DESIGN HOTEL - Portal del Real on 24 Aug,2020
Dear J, I would like to thank you for your comment on behalf of the entire team who happily strive to provide the best service to our guests and ensure that they return home with wonderful memories of their vacations in Valencia and at our hotel. It was a pleasure to welcome you as a guest. We sincerely hope to welcome you in the near future! Best regards MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots to offer
We were arriving by car, always a challenge in a strange city, but the staff were very helpful and we got into a public garage not far away. You need to be aware that there is no restaurant or even a real breakfast area - just an area where you can get free self-serve coffee etc and snacks from a vending machine any time, and sit at one of the many tables. That might not suit everybody, but it is an easy walk to restaurants, cafes, monuments etc. Also the reception is staffed only limited hours, but they go to great lengths to ensure that's not an inconvenience. The hotel itself is lovely: newly renovated, comfortable and stylish. Pity it was too cold to make use of the roof garden!
Stayed 2 nights in Jan 2020
Response from MD DESIGN HOTEL - Portal del Real on 6 Feb,2020
Dear Customer, It was a pleasure to welcome you as a guest in our hotel. We are pleased to read your comment and we will share it with our staff. I would like to thank you for your kind comment on behalf of the entire team that happily strives to offer the best service to our guests and ensure that they return home with wonderful memories of their holidays in Valencia and at our hotel. We are glad that you enjoyed your stay in our accommodation during your visit to the city of Valencia. We sincerely hope to welcome you in the near future! Best regards MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and fantastic service from staff. Would definitely stay again.
Stayed 1 night in Jan 2020
Response from MD DESIGN HOTEL - Portal del Real on 6 Feb,2020
Dear Customer, It was a pleasure to welcome you as a guest in our hotel. We are pleased to read your comment and we will share it with our staff. I would like to thank you for your kind comment on behalf of the entire team that happily strives to offer the best service to our guests and ensure that they return home with wonderful memories of their holidays in Valencia and at our hotel. We are glad that you enjoyed your stay in our accommodation during your visit to the city of Valencia. We sincerely hope to welcome you in the near future! Best regards MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating Accommodation
We had 2 nights, a trip combining taking part in an event and also meeting up with some friends, so wanted somewhere that made getting to the event on the outskirts of the city easy, but was also "walkable" to meet up for a drink or meal without needing to use transport. The location was perfect for this, just off the main road alongside the Turia park ( but far enough in for there not to be any traffic noise). This seemed like a relatively new hotel, so was clean and well appointed. The welcome we received was second to none, friendly, helpful, and with a choice of rooms as it was a quiet weekend. The room as comfortable, clean, and well equipped ( fridge, kettle etc). Bonus discoveries were the free hot drinks machine on the first floor and the roof terrace, which was beautifully appointed. There was the opportunity to store bags after check out so we could extend our exploration of the city later into the day of departure. Free street parking was available about 10 minutes walk away across the park. The cathedral and central tourist areas likewise were within 10 minutes' walk.
Stayed 2 nights in Jan 2020
Response from MD DESIGN HOTEL - Portal del Real on 14 Jan,2020
Dear Catherine, I would like to thank you for your kind comment on behalf of the entire team that happily strives to offer the best service to our guests and ensure that they return home with wonderful memories of their holidays in Valencia and at our hotel. We are glad that you enjoyed the location of the hotel and your stay in our accommodation during your visit to the city of Valencia. It was a pleasure to welcome you as a guest. We sincerely hope to welcome you in the near future! Best regards MD DESIGN HOTEL - Portal del Real.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from MD MODERN HOTEL - Jardines on 2 Dec,2019
Estimado Jack, Quiero dar las gracias por su amable comentario en nombre de todo el equipo que trabaja con la intención de ofrecer a nuestros huéspedes los mejores servicios. Nos alegra saber que ha disfrutado de su estancia durante su visita a la ciudad de Valencia. Ha sido un placer tenerle como huésped en nuestro alojamiento y espero que podamos volver a darle la bienvenida en un futuro próximo. Saludos Cordiales. MD MODERN - Jardine

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ideal for a short break. Helpful staff.
Stayed 3 nights in Oct 2019
Response from MD DESIGN HOTEL - Portal del Real on 19 Oct,2019
Dear Customer: It was a pleasure having you as a guest in our hotel. I would like to thank you for your kind comment on behalf of the entire team that works with the intention of offering our guests the best service and ensuring that they return to their homes with wonderful memories of their holidays in Valencia and at our hotel. It is a joy for us to share your comment with our reception staff. We sincerely hope to welcome you in the near future! Best regards. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Jorid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel. OK for one night stay.
Very clean, bur a strange smell in the bathroom. Nice and helpful staff..
Stayed 1 night in Sep 2019
Response from MD DESIGN HOTEL - Portal del Real on 15 Sept,2019
Dear Jorid, it was a pleasure to welcome you as a hotel guest. I would like to thank you for your kind opinion on behalf of the entire team that works with the intention of offering our guests the best service and ensuring that they return to their homes with wonderful memories of their holidays in Valencia and at our hotel. We look forward to welcoming you in the near future! Best regards, MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Ed, Gurne, IL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from MD DESIGN HOTEL . Portal del Real on 8 Jul,2019
Dear Ed: We constantly strive to offer the best quality and guarantee that all our guests return to their homes with wonderful memories of their vacations in Valencia and in our hotel. It was a pleasure to welcome him as a guest. I want to thank you for your kind comment. We are hoping to welcome you soon. Best regards. MD DESIGN HOTEL - Portal del Real.

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Simple dret
Just overnight
Stayed 1 night in Jun 2019
Response from MD DESIGN HOTEL - Portal del Real. on 29 Jun,2019
Dear Nick: Thanks for your comment. Best regards MD DESIGN HOTEL - Portal del Real.

6/10 Okay

Marcus, Singapore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There is a roof top terrace and free coffee. Room is clean and comfy, situated near to the park. However, when we can’t connect to the wifi. The staff gave an absolutely nonchalant reply - “there must be a problem with iPhones cos they have always recieved the same feedback” they were absolutely determined to blame it on my device until finally they did a wifi reset and I got connected immediately. One staff even said that she is using a iPhone too and after 2hrs I shd be able to log on. Like what?? I travelled all round the world and this is abt the lamest excuse I have heard. Work on that attitude of urs. Else I would suggest all iPhone users to stay awway from the hotel.
Stayed 1 night in Jun 2019
Response from MD DESIGN HOTEL - Portal del Real on 9 Jun,2019
Dear Marcus, I want to thank you for your comment. We are pleased that you enjoyed your stay at our hotel. We regret the inconvenience with the wifi connection, the reception staff found a solution immediately. We constantly strive to offer the best quality and service. We hope to have the pleasure of welcoming you in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in valencia
the location is excellent , the place had a roof top To hang out and Caroline provided excellent service.
Stayed 1 night in May 2019
Response from MD DESIGN HOTEL - Portal del Real on 24 May,2019
Dear Yadira, It has been a pleasure to have you as a guest. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their vacations in Valencia and at our hotel. I want to thank you for your kind comment on behalf of the entire team that works with the intention of offering our guests the best services. We hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, ideally located for easy access to the main attractions of the city.
Stayed 1 night in May 2019
Response from MD DESIGN HOTEL - Portal del Real. on 15 May,2019
Dear Catherine: I want to thank you for your kind comment on behalf of the entire team that works with the intention of offering our guests the best services. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their vacations in Valencia and at our hotel. We hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern! Very spacious and clean rooms
Very modern and clean hotel. Staff was very friendly and welcomed us into the hotel. This hotel is very minimalist so if your looking for a lot of amenities you will not like this hotel.
Stayed 2 nights in Feb 2019
Response from MD ESIGN HOTEL - Portal del Real on 21 Mar,2019
Dear Marcus, It has been a pleasure to have you as a guest at our hotel. I want to thank on behalf of all the team that works with the intention of offering our guests the best services. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their stay at our hotel. Once again we thank you for your kind opinion, it has been a pleasure for us to read it and hope that we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Sara, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities
Very centric and clean. Highly recommended for visiting Valencia a couple of days.
Stayed 1 night in Dec 2018
Response from MD DESIGN HOTEL - Portal del Real on 5 Dec,2018
Dear Sara, It has been a pleasure to have you as a guest. I want to thank on behalf of all the team that works with the intention of offering our guests the best services. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their stay at our hotel. Once again we thank you for your wonderful comment, it has been a pleasure for us to read it. We hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Marty, THE VILLAGES, FL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a short walking distance to old town sites and restaurants. The hotel staff (Caroline) was extremely helpful. She went out of her way to make our stay a pleasure. Would definitely stay at the hotel again.
Stayed 2 nights in Nov 2018
Response from MD DESIGN HOTEL - Portal del Real on 24 Nov,2018
Dear Marty: It has been a pleasure to have you as a guest and we are glad to know that you have enjoyed the services and your stay at our hotel. Thank you very much for your kind words on behalf of the entire team that works with the intention of offering our guests the best services. Thank you very much for your recent visit and I hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Shirley

This hotel is modern, clean and spacious. Beds are comfortable and décor is beautiful. Breakfast is not available but there is a kettle and a fridge in the room. It's a short 10 - 15 minute walk to the old town which is full of shops and restaurants. Parking is also close by and around €20.00 per night.
Stayed 1 night in Nov 2018
Response from MD DESIGN HOTEL - Portal del Real on 23 Nov,2018
Dear Shirley, It has been a pleasure to have you as a guest. I want to thank on behalf of all the team that works with the intention of offering our guests the best services. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their stay at our hotel. Once again we thank you for your wonderful comment, it has been a pleasure for us to read it. We hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Laurie&Tom, FL

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop was a nice touch...went up there to watch the sunset and drink sangria. Beautiful view of the surroundings and relaxing.
Stayed 2 nights in Nov 2018
Response from MD DESIGN HOTEL - Portal del Real on 23 Nov,2018
Dear Laurie&Tom, It has been a pleasure to have you as a guest. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their stay at our hotel. I want to thank on behalf of all the team that works with the intention of offering our guests the best services. Once again we thank you for your wonderful comment, it has been a pleasure for us to read it. We hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Very modern, confortable and clean hotel. Caroline is helpful and friendly. She knows the best places to see and best restaurants to eat in. The rooms are spacious and modern, big bathrooms, nice decor, heater/aircon, fridge in room. Parking is close by and it's a short walk to the centre of the old town full of shops and restaurants. There's no breakfast but we got local produce stuck it in the fridge and made do. Excellent stay 11/10.
Stayed 1 night in Nov 2018
Response from MD DESIGN HOTEL - Portal del Real on 19 Nov,2018
Dear Shirley, It has been a pleasure to have our guest. We continually strive to offer the best quality and ensure that all our guests return to their homes with beautiful memories of their stay at our hotel. I want to thank on behalf of all the team that works with the intention of offering our guests the best services. Once again we thank you for your kind opinion, it is a pleasure for us to read it and we hope that we can welcome you again in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Ian, London

Liked: Property conditions & facilities, room comfort
Basic but convenient
We arrived after 8pm so we used the code we were provided with to gain access; this worked fine. The hotel is basic and simple, we stayed for one night, the bed was comfortable and the shower hot and powerful. The floor was not particularly clean, and the towels a little musty but that’s counterbalanced by a great location, a quiet street but right in the heart of the casco antiguo; walking distance to everything.
Stayed 1 night in May 2018
Response from MD DESIGN HOTEL - Portal del Real on 4 Jun,2018
Dear customer: We are glad that you enjoyed your stay at our hotel. It has been a pleasure to have you as a guest. Thank you very much for taking the time to write your opinion and for your kind words on behalf of the entire team that works with the intention of offering the best services. It is very important for us that our clients feel comfortable during their stay. I hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel in the center of everything. Close to all sightseeings, parking lots, shopping and food.
Stayed 1 night in Feb 2018
Response from MD DESIGN HOTEL - Portal del Real on 16 Feb,2018
Dear Guest: It has been a pleasure to have you as a guest at our hotel. We are very concerned about making our guests' stay as pleasant as possible, for which we appreciate your kind words. We are glad that you enjoyed the location and your stay at the hotel. I hope we can welcome you back in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
The best location and the staff are wonderful as well as the owners. Provided us with a really good map and indicated to us what to see and even recommended a really good jewelry store , where my wife purchased some very nice antique earrings. Room was just beautiful , clean, quiet and comfy bed, nice hot shower with plenty of water, what more do you want. Parking is in the street if you want free, don't let that scare you off , may have to walk a bit, but the location was the best. Would return again.
Stayed 1 night in Oct 2017
Dear William: Thank you very much for your kind comment on behalf of the whole team that works with the intention of offering the best services. It has been a pleasure to have you as a guest. We are glad you enjoyed the location of our hotel. I hope we can welcome you again in the near future. Best regards. MD DESIGN HOTEL - Portal del Real.

8/10 Good

WAI YEE

Stayed 3 nights in Oct 2023
Response from MD DESIGN HOTEL - Portal del Real on 26 Nov,2023
Dear Wai Yee, We are glad that you had a good stay at our hotel. I want to thank you for your kind comment on behalf of the entire team that wants to offer our clients the best service and that they return home with a wonderful memory of their stay in Valencia and in our hotel. It was a pleasure to have you as a guest. We look forward to welcoming you in the near future! Greetings.

10/10 Excellent

Xavier

Stayed 4 nights in Oct 2022
Response from MD DESIGN HOTEL - Portal del Real on 3 Nov,2022
Estimado cliente, Nos alegramos de que haya tenido una buena estancia en nuestro hotel. Quiero agradecerle su amable comentario en nombre de todo el equipo que quiere ofrecer a nuestros clientes el mejor servicio y que regresen a casa con un maravilloso recuerdo de su estancia en Valencia y en nuestro hotel. Fue un placer tenerte como huésped. ¡Esperamos darle la bienvenida en un futuro cercano! Saludos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from MD DESIGN HOTEL - Portal del Real. on 25 Oct,2022
Dear customer, We are glad that you had a good stay in our hotel. I want to thank you for your kind comment on behalf of the entire team that wants to offer our clients the best service and that they return home with wonderful memories of their stay in Valencia and in our hotel. It was a pleasure having you as a guest. We look forward to welcoming you in the near future! Greetings.

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom , boa localização próximo ao centro histórico. Não tem estacionamento, porém tem uma rua com estacionamento gratuito a 20metros.
Stayed 2 nights in Oct 2022
Response from MD DESIGN HOTEL - Portal del Real. on 25 Oct,2022
Caro Burna, Estamos felizes que você tenha tido uma boa estadia em nosso hotel. Quero agradecer seu gentil comentário em nome de toda a equipe que deseja oferecer aos nossos clientes o melhor serviço e que voltem para casa com lembranças maravilhosas de sua estadia em Valência e em nosso hotel. Estamos ansiosos para recebê-lo em um futuro próximo! Saudações.

10/10 Excellent

OLGA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Todo, trato excelente,comodidad,limpieza impecable
Stayed 1 night in Sep 2022
Response from MD DESIGN HOTEL - Portal del Real. on 11 Sept,2022
Estimada Olga, Me gustaría agradecerle su amable comentario en nombre de todo el equipo que está feliz de brindar el mejor servicio a nuestros huéspedes y asegurarse de que regresen a casa con maravillosos recuerdos de su estadía en Valencia y en nuestro hotel. Nos alegra que haya disfrutado de su estancia en nuestro hotel. Fue un placer tenerte como huésped. ¡Esperamos darle la bienvenida en un futuro cercano! Saludos cordiales.

10/10 Excellent

antony

Stayed 1 night in Jul 2022
Response from Anthony on 26 Jul,2022
Dear Anthony, I would like to thank you for your comment on behalf of the whole team, who like to try to offer our guests the best service and make sure that they return home with wonderful memories of their stay in Valencia and our hotel. We are pleased that you enjoyed your stay at our hotel. Honestly, it was a great pleasure having you as a guest. We hope to welcome you again soon! Best regards. MD DESIGN HOTEL - Portal del Real.

6/10 Okay

STEFFEN

Business traveller
Disliked: Cleanliness
Stayed 3 nights in May 2022
Response from MD DESIGN HOTEL - Portal del Real. on 6 Jul,2022
Dear Stefen, Thank you for your rating. A cordial greeting.

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Ducha con agua fria
No es un hotel, sino un conjunto de apartamentos, por tanto carece de los estándares de servicio de un hotel, por ejemplo, no hay recepción propiamente dicha y solo hay una persona allí en horario reducido. El problema vino porque no tuvimos agua caliente para la ducha temprano, no había nadie en recepción, llamamos al teléfono de emergencias y nadie lo atendió, enviamos un mensaje por la web y nos duchamos con agua fría. A las dos horas cuando ya habíamos salido nos llamaron del hotel invitándonos a volver a la habitación para comprobar que el agua sí estaba caliente, lo que nos pareció insultante por dudar de nuestra palabra y fuera de lugar. En ningún momento hubo una disculpa por parte del hotel. Luego llamé a hoteles.com para presentar una queja y me ofrecieron un cupón de descuento. Siempre uso hoteles.com porque aunque el hotel tenga problemas, ellos siempre responden. El hotel está limpio, es bonito y muy bien situado. Aparte del problema con el agua caliente y el trato, mencionaría los colchones incómodos, normales en un apartamento de Airbnb, pero no con el estándar de colchones de un hotel. En resumen, es un alojamiento correcto, pero no es un hotel, es un apartamento y si tienes un problema no tendrás el nivel de servicio de un hotel y si te quejas del servicio se lo tomarán mal.
Stayed 1 night in Jan 2022
Response from MD DESIGN HOTEL - Portal del Real on 5 Jan,2022
El hotel dispone de personal de recepción con atención presencial de 10:00 a 14:00 y de 16:00 a 20:00, fuera de ese horario hay personal de conserjería permanente en el hotel y personal con atención telefónica las 24 horas en la central de reservas. Actualmente el horario de atención presencial esta reducido por la situación actual. Los clientes pueden realizar el check in de forma presencial informando la hora exacta de su llegada en el caso que lleguen fuera del horario de atención presencial y prefieran un check in presencial o pueden realizar un auto check in. Esta opción esta contemplada dentro de los actuales protocolos covid. En todo momento usted se comunico y recibió información del personal de recepción del hotel (horarios, servicios, información donde aparcar y otros). Usted solo se alojó una noche, llegó y se marchó fuera de los horarios de atención presencial del personal de recepción. El hotel dispone de habitaciones de diferentes categorías. La habitación donde usted se alojó es el Dúplex familiar con vistas con un aforo para cuatro personas. No disponemos de cocinas y no vio el resto de las habitaciones, no entendemos porque dice que nuestras habitaciones son apartamentos. Quizás usted considere que su habitación se parece a un apartamento sin cocina ya que dispone de una superficie de 40 m2, con una distribución en dos plantas en doble altura, con dos baños, dos televisores, equipada con muebles de diseño de calidad. equipo de aire acondicionado central y colchones de firmeza media de primera marca para hoteles. Cada uno de los baños de la habitación Dúplex Familiar dispone de un termo eléctrico de 120 litros. Usted y su familia solo utilizaron para ducharse el baño de la planta baja. Usted informó que cuando la última persona se ducho el agua estaba templada, no informó que estaba agua fría como indica en el comentario. Tampoco entendemos porque solo uso un baño cuando había dos. Usted habló con el personal de conserjería en forma presencial. El personal de mantenimiento del hotel verifico en ese mismo momento que había agua caliente en los dos baños. El personal de recepción y de conserjería lo invitaron a comprobar que había agua caliente en los dos baños de su habitación. Sin embargo usted se negó e informó a nuestro personal de recepción que iba a solicitar un reembolso de su reserva y con escribir comentarios negativos si no se le realizaba el reembolso. Nuestro alojamiento dispone de una calificación de hotel otorgada por un organismo oficial, esta abierto hace cinco años y ningún cliente comentó o dudo que nuestro alojamiento es un hotel y no dispone de los servicios de un hotel. Los comentarios de los otros clientes en este portal de reservas y en otros, reconocen a los servicio de nuestro hotel de forma positiva. Agradecemos que califique a nuestro hotel con un 8 sobre 10.

8/10 Good

Sjaak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regendouche prima. Bed ook. Verduistering van ramen was niet goed.
Stayed 4 nights in Oct 2021
Response from MD DESIGN HOTEL - Portal del Real. on 24 Nov,2021
Beste Sjaak, Ik wil je bedanken voor je vriendelijke reactie namens het hele team, die graag de beste service aan onze gasten bieden en ervoor zorgen dat ze naar huis gaan met prachtige herinneringen aan hun verblijf in Valencia en in ons hotel. We zijn blij dat je genoten hebt van je verblijf in ons hotel. Het was een genoegen u als gast te hebben. We kijken ernaar uit u in de nabije toekomst te mogen verwelkomen! De groeten

6/10 Okay

Eva

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Oct 2021
Response from MD DESIGN HOTEL - Portal del Real on 5 Jan,2022
Estimada Eva. Me gustaría agradecer su comentario en nombre de todo el equipo que felizmente se esfuerza por brindar el mejor servicio a nuestros huéspedes y asegurarse de que regresen a casa con maravillosos recuerdos de su estadía en Valencia y nuestro hotel. Saludos

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Alternative aux hôtels plus classiques du quartier
Séjour agréable dans cet immeuble de la vieille ville transformé en petit hôtel (5 étages, trois chambres par palier). Même si les chambres sont petites (idem pour les salles de bains), elles restent très fonctionnelles. C'est propre, bien tenu, relativement neuf, la literie est de qualité, et le Wi-Fi fonctionne parfaitement (idem pour la clim'). Petit bémol concernant l'insonorisation des chambres, de l'intérieur (on entend nos voisins passer dans le couloir). Présence d'un personnel d'accueil limité à quelques heures dans la journée (code pour accéder au bâtiment), pas de prestations hôtelières, en cette période de crise sanitaire, mais on trouve plusieurs cafés et restaurants dans le quartier. Bien situé (vieille ville, mais en dehors des lieux à rassemblements touristiques, accès direct au jardin du Turia), calme, mais un peu cher (rapport qualité/prix) en pleine saison estivale.
Stayed 3 nights in Aug 2021
Response from MD DESIGN HOTEL - Portal del Real. on 27 Aug,2021
Cher Ali, Ce fut un plaisir de vous avoir en tant qu'invité. Je tiens à vous remercier pour votre aimable commentaire au nom de toute l'équipe qui est heureuse de fournir le meilleur service à nos clients et de s'assurer qu'ils rentrent chez eux avec de merveilleux souvenirs de leur séjour à Valence et dans notre hôtel. Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel. Nous sommes impatients de vous accueillir dans un proche avenir! Cordialement. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El duplex para dos niños y dos adultos estaba genial. Muy bien situado. Esta muy cerca de la catedral pero calle tranquila.
Stayed 2 nights in Aug 2021
Response from MD DESIGN HOTEL - Portal del Real. on 21 Aug,2021
Estimado/a Cliente/a , Me gustaría agradecerle su amable comentario en nombre de todo el equipo que está feliz de brindar el mejor servicio a nuestros huéspedes y asegurarse de que regresen a casa con maravillosos recuerdos de su estadía en Valencia y en nuestro hotel. Nos alegra que haya disfrutado de su estancia en nuestro hotel. Fue un placer tenerte como invitado. ¡Esperamos darle la bienvenida en un futuro próximo! Atentamente. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas!
Mindre mycket bra hotell med trevlig och tillmötesgående personal. Härlig terass!
Stayed 5 nights in Jul 2021
Response from MD DESIGN HOTEL - Portal del Real. on 6 Aug,2021
Kära Henrik, jag vill tacka dig för din vänliga kommentar på hela teamets vägnar som gärna strävar efter att ge den bästa servicen till våra gäster och se till att de återvänder hem med underbara minnen från sin vistelse i Valencia och på vårt hotell. Vi är glada att du trivdes på vårt hotell. Det var ett nöje att ha dig som gäst och vi ser verkligen fram emot att välkomna dig inom en snar framtid! Vänliga Hälsningar. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019
Response from MD DESIGN HOTEL - Portal del Real on 2 Oct,2019
Estimado cliente, me gustaría agradecerle su puntuación en nombre de todo el equipo que trabaja con la intención de ofrecer a nuestros huéspedes el mejor servicio y garantizar que regresen a sus hogares con maravillosos recuerdos de sus vacaciones en Valencia y en nuestro hotel. Fue un placer tenerte como huésped en nuestro hotel. Esperamos darle la bienvenida en un futuro cercano. Saludos cordiales. MD DESIGN HOTEL - Portal del Real.

8/10 Good

JULIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil
Hotel choisi pour l'emplacement en centre ville.
Stayed 1 night in Jul 2019
Response from MD DESIGN HOTEL - Portal del Real on 25 Jul,2019
Cher Julien, je voudrais te remercier pour le gentil commentaire de tout le personnel qui travaille dans l’intention d’offrir à nos clients les meilleurs services de notre hôtel. Nous espérons vous accueillir bientôt. Cordialement, MD DESIGN HOTEL - Portal del Real.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist toll, die Terrasse auf dem Dach hat Stil und ist cool für ein bisschen chillen.
Stayed 1 night in Jun 2019
Response from MD DESIGN HOTEL - Portal del Real on 20 Jun,2019
Sehr geehrte Kundin, sehr geehrter Kunde, wir sind stets bemüht, die beste Qualität anzubieten und sicherzustellen, dass alle unsere Gäste mit guten Erinnerungen an ihre Ferien in Valencia und in unserem Hotel in ihre Häuser zurückkehren. Wir hoffen, Sie in naher Zukunft begrüßen zu dürfen. Mit freundlichen Grüßen MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bestes Stadthotel für Kurzurlaub , zentral ,ruhig, bester Service,sehr geschmackvoll und sauber eingerichtet.Die Dachterrasse ein absolutes Highlight mit Blick über die Stadt .kommen auf jeden Fall wieder .
Stayed 1 night in Jun 2019
Response from MD DESIGN HOTEL - Portal del Real on 14 Jun,2019
Sehr geehrte Kundin, sehr geehrter Kunde, es war mir eine Freude, Sie als Gast begrüßen zu dürfen. Ich möchte mich für Ihren freundlichen Kommentar bedanken. Es war uns eine große Freude, Ihren Kommentar für das gesamte Team zu lesen, das unseren Gästen den besten Service bieten möchte. Wir sind ständig bemüht, die beste Qualität anzubieten und sicherzustellen, dass alle unsere Gäste mit schönen Erinnerungen an ihren Urlaub in Valencia und in unserem Hotel in ihre Heimat zurückkehren. Wir freuen uns, Sie in naher Zukunft begrüßen zu dürfen. Mit freundlichen Grüßen MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Isabell

Liked: Cleanliness, property conditions & facilities
Jättebra läge
Fräscht och rent hotell, perfekt för den som klarar sig själv och inte behöver någon service på hotellet. Knappa tider för bemanningen men det gjorde inget alls för oss eftersom allt var välplanerat med incheckningen som vi fick göra själva. Riktigt smidigt!
Stayed 1 night in Apr 2019
Response from MD DESIGN HOTEL - Portal del Real on 13 Jun,2019
Sehr geehrte Jättebra, wir freuen uns, Sie als Gast begrüßen zu dürfen und wir freuen uns, dass Sie Ihren Aufenthalt in unserer Unterkunft genossen haben. Ich möchte mich im Namen des gesamten Teams bedanken, das mit der Absicht arbeitet, unseren Gästen den besten Service zu bieten. Ich hoffe, wir können Sie bald wieder begrüßen. Grüße MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillo pero muy agradable y moderno y en una ubicación excelente. Extremadamente recomendable.
Stayed 1 night in Nov 2018
Response from MD DESIGN HOTEL - Portal del Real on 29 Nov,2018
Estimado Cliente: Ha sido un placer tenerle como huésped. Nos alegra saber que ha disfrutado de la ubicación y de su estancia en nuestro hotel. Muchas gracias por sus amables palabras en nombre de todo el equipo que trabaja con la intención de ofrecer a nuestros huéspedes los mejores servicios. Espero que podamos volver a darle la bienvenida en un futuro próximo. Saludos Cordiales. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from MD DESIGN HOTEL - Portal del Real on 27 Nov,2018
Estimado Ivan: Quiero dar las gracias en nombre de todo el equipo que trabaja con la intención de ofrecer a nuestros huéspedes los mejores servicios. Ha sido un placer tenerle como huésped. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresen a sus casas con bonitos recuerdos de sus vacaciones. Gracias por comentar que cosas tan importantes para nosotros, como son la limpieza y la atención al público, fueran puntos destacados en su valoración.Nos alegra saber que ha disfrutado de la ubicación y de su estancia en nuestro hotel. Espero que podamos volver a darle la bienvenida en un futuro próximo. Saludos Cordiales. MD DESIGN HOTEL - Portal del Real.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel pequeño muy bien situado en el centro. En el casco antiguo
Stayed 1 night in Sep 2018
Response from MD DESIGN HOTEL - Portal del Real on 24 Sept,2018
Estimado Cliente: Ha sido un placer tenerle como huésped. Nos alegra saber que ha disfrutado de la ubicación y de su estancia en nuestro hotel. Muchas gracias por sus amables palabras en nombre de todo el equipo que trabaja con la intención de ofrecer a nuestros huéspedes los mejores servicios. Espero que podamos volver a darle la bienvenida en un futuro próximo. Saludos Cordiales. MD DESIGN HOTEL - Portal del Real.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil sympathique, état général propre et agréable mais chambre beaucoup trop bruyante (on entend les voisins).
Stayed 2 nights in Mar 2018
Response from MD DESIGN HOTEL - Portal del Real. on 25 Mar,2018
Cher client: Il est très important pour nous que nos clients se sentent à l'aise pendant leur séjour dans notre hôtel. Merci beaucoup d'avoir pris le temps d'écrire votre aimable opinion. Les commentaires sont toujours un stimulant pour nous pour améliorer notre travail et atteindre la satisfaction de nos clients. Salutations MD DESIGN HOTEL - Portal del Real.

6/10 Okay

Manlio

Liked: Cleanliness, property conditions & facilities, room comfort
Scelta indovinata
Peccato la mancanza di prima colazione
Stayed 3 nights in Jan 2018
Response from MD DESIGN HOTEL - Portal del Real on 10 Jan,2018
Caro Manlio: Grazie mille per le tue parole a nome di tutto il team che lavora con l'intenzione di offrire i migliori servizi. Siamo lieti che tu abbia apprezzato il soggiorno nel nostro alloggio. L'hotel non fa colazione, tali informazioni sono disponibili al momento della prenotazione. Presto avremo il servizio di colazione. Al momento c'è una macchina per caffè espresso gratuita nella caffetteria e un servizio di tè gratuito in camera. I migliori saluti MD DESIGN HOTEL - Portal del Real

10/10 Excellent

Diniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, muito bem localizado
Uma ótima localização, em um hotel bem pequeno, e com autenticidade. Atendimento pelos proprietários, que deram além de uma ótima atenção, uma aula com dicas de visitação.
Stayed 2 nights in Jan 2018
Response from MD DESIGN HOTEL - Portal del Real on 10 Jan,2018
Caro Diniz Simões Filho: Muito obrigado por suas amáveis palavras em nome de todo o time que trabalha com a intenção de oferecer aos nossos clientes os melhores serviços. Foi um prazer tê-lo como convidado. Estamos muito satisfeitos por ter desfrutado a sua estadia no nosso hotel. Espero que possamos recebê-lo de volta no futuro próximo. Saudações MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfetto
Hotel curatissimo con stanze spaziose in pieno centro. Personale gentile e disponibile. Superconsigliato!
Stayed 2 nights in Nov 2017
Response from MD DESIGN HOTEL - Portal del Real on 30 Nov,2017
Gentile cliente: è stato un piacere averti come ospite. Grazie mille per le tue parole gentili a nome dell'intero team che lavora con l'intenzione di offrire i migliori servizi. Siamo lieti che tu abbia apprezzato il soggiorno nel nostro alloggio. Spero di poterti accogliere nel prossimo futuro. I migliori saluti MD DESIGN HOTEL - Portal del Real..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio para alojarse
Me parece un buen sitio para el alojarse en el centro de Valencia; muy bien situado, nuevo, cómodo, limpio y con personal amable. Tiene una terraza desde la que hay buenas vistas. El hotel es nuevo, así que no pudimos disfrutar del servicio de desayunos, que nos dijeron estaría listo en menos de un mes. Como cuestiones a mejorar, parecía extraño que la recepción no estuviera abierta durante determinados períodos del día, y las camas de matrimonio, aunque eran grandes y cómodas, realmente no eran tales, porque eran dos camas grandes juntas, y creo que eso debería advertirse previamente. Por lo demás, todo muy bien, y muy contentos con nuestra estancia en el hotel.
Stayed 1 night in Oct 2017
Response from Marcelo - Recepción on 10 Nov,2017
Estimado Cliente: Muchas gracias por su comentario en nombre de todo el equipo que trabaja con la intención de ofrecer los mejores servicios. Ha sido un placer tenerlo como huésped. Nos alegra que haya disfrutado de la ubicación y de su estancia de nuestro hotel. Tendremos en consideración sus comentarios. Espero que podamos volver a darle la bienvenida en un futuro próximo. Saludos cordiales. MD DESIGN HOTEL - Portal del Real.

10/10 Excellent

Aude, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel neuf, avec une décoration moderne, bien situé dans le centre historique, dans une rue calme et facilement accessible depuis l'aéroport en métro. La terrasse aménagée sur le toit est très agréable. Le rapport qualité/prix est bon et je le recommande vivement.
Stayed 2 nights in Oct 2017
Response from MD DESIGN HOTEL - Portal del Real on 12 Oct,2017
Cher Aude: Merci beaucoup pour votre aimable commentaire au nom de toute l'équipe qui travaille avec l'intention d'offrir les meilleurs services. Cela a été un plaisir de vous avoir en tant qu'invité. Nous sommes heureux que vous avez apprécié l'emplacement et votre séjour dans notre hôtel. J'espère que nous pourrons vous accueillir à nouveau dans un proche avenir. Avec nos meilleures salutations. MD DESIGN HOTEL - Portal del Real.