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Shangri-La Vancouver

5.0 star property
Luxury hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Shangri-La Vancouver

Lobby
Balcony
Bar (on property)
Outdoor pool, pool loungers
Flat-screen TV, DVD player, iPod dock
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Suite, Balcony (Orchid)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Living area

Deluxe Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.8 km
  • Vancouver Convention Centre - 9 min walk - 0.8 km
  • Canada Place Cruise Ship Terminal - 9 min walk - 0.8 km
  • Canada Place - 11 min walk - 0.9 km
  • Stanley Park - 5 min drive - 3.2 km

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver International Airport (YVR) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪49th Parallel Café & Lucky's Doughnuts - THURLOW - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Sushi California - ‬2 min walk
  • ‪Coast Restaurant - ‬2 min walk

About this property

Shangri-La Vancouver

Luxury eco-certified hotel near Vancouver Convention Centre
A short walk from Robson Street and Vancouver Waterfront, Shangri-La Vancouver provides a terrace, a coffee shop/cafe and a library. Treat yourself to a body treatment, a facial or a body wrap at Chi, the on-site spa. The on-site Fusion cuisine restaurant, Carlino, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), concierge services and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 119 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 27 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Does Shangri-La Vancouver have a pool?

Yes, this property has an outdoor pool.

Is Shangri-La Vancouver pet-friendly?

Yes, Shangri-La Vancouver allows cats and dogs (limit 1 total) with a maximum weight of up to 27 kg per pet. There's a fee of CAD 60 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shangri-La Vancouver?

Valet parking is available for CAD 54.00 per night.

What time is check-in at Shangri-La Vancouver?

Check-in begins at 3:00 PM.

What time is check-out at Shangri-La Vancouver?

Checkout is at noon.

Does Shangri-La Vancouver provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CAD 135.00 per vehicle applies.

Where is Shangri-La Vancouver located?

Located in West End, this luxury hotel is within a 10-minute walk of United States Consulate, Robson Street, and Granville Street. Vancouver Convention Centre and Vancouver Waterfront are also within 15 minutes. Burrard Station is only a 4-minute walk and Vancouver City Center Station is 7 minutes.

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Shangri-La Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1004 reviews
Rating 8 - Good. 87 out of 1004 reviews
Rating 6 - Okay. 26 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ARTUR

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in May 2025

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Loved it there!!
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Fabulous stay, great service. Close to major shops.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful room with excellent customer service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Prabhjot

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, great amenities. Staff were very attentive. Will definitely stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Very friendly, helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!!!!!
Stayed 3 nights in May 2025

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really excellent. The local area is very good with plenty of places to eat nearby. It’s a pity it doesn’t have a bar but it has everything else you need. I really enjoy staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best stay we have ever had. The staff was amazing, the room fantastic just an incredible stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

10/10 Excellent

Lauree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2025

10/10 Excellent

Rodeline

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property. It’s excellent including the location. We’ll come here again.
Stayed 1 night in Jun 2025

10/10 Excellent

natalia

Liked: Cleanliness, property conditions & facilities
The hotel staff was beyond exceptional- very helpful and friendly. They recommended a restaurant for lunch and advised the restaurant to expect us and when we arrived we received great seats, a special little treat from the chef- made us feel great! Rooms were very clean.gym incredible and nice pool.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, staff was incredible, room is big & comfortable. My favorite hotel in Vancouver stayed multiple times & will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and amenities
Stayed 1 night in May 2025

10/10 Excellent

Yadana

Liked: Cleanliness, amenities
Amazing service. Great staff. Great location. Made our trip enjoyable and memorable.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional in every way. Staff were among the best overall of any stay in 20+ years of 5 star hotel experiences!
Stayed 3 nights in May 2025

10/10 Excellent

Berto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Will definitely book again on our next visit to Vancouver.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Vanna who served us at breakfast was very friendly and gave great recommendations. Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely spot on the heart of the city. The foods are always lovely and the staff even sweeter
Stayed 1 night in May 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting the shangri-la and definitely won’t be my last! Everything from check in to check out was perfect. Not one room for error
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Service was great the rooms were perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service. The staff were exceedingly polite and helpful. The rooms were a good size and beds were very comfortable. Quiet hotel as well.
Stayed 3 nights in May 2025