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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Seasonal outdoor pool
1 bedroom, individually furnished, desk, laptop workspace
Exterior
Exterior
Surrounded by Vancouver's natural beauty, SureStay Hotel by Best Western North Vancouver Capilano offers a relaxing retreat. Unwind with a dip in the seasonal pool or enjoy a cooked-to-order breakfast. Connect to WiFi and explore the nearby Shipyards and Stanley Park.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is S$206
includes taxes & fees
1 Oct - 2 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(61 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Stanley Park - 3 min drive - 2.6 km
  • Vancouver Aquarium - 8 min drive - 6.1 km
  • Canada Place Cruise Ship Terminal - 9 min drive - 7.7 km
  • Canada Place - 9 min drive - 7.7 km
  • Vancouver Waterfront - 9 min drive - 7.7 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪Capilano Market - ‬3 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪White Spot - ‬15 min walk
  • ‪Chelo Kitchen + Eatery - ‬18 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 74 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 3 Sept, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 1 Oct, 2025 start from S$205.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

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SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1141 reviews
Rating 8 - Good. 384 out of 1141 reviews
Rating 6 - Okay. 142 out of 1141 reviews
Rating 4 - Poor. 67 out of 1141 reviews
Rating 2 - Terrible. 54 out of 1141 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Liked: Staff & service
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds and great staff!!
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay
Stayed 1 night in Jul 2025

10/10 Excellent

Nira

Liked: Cleanliness, property conditions & facilities
We had a great stay. The staff was really nice and let us check in early.
Stayed 1 night in Jul 2025

8/10 Good

Davide

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, easy and quick drive from major places.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a medical emergency and front desk staff were extremely helpful in securing a room and addressing our changing needs - highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Easy location to get to, clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely area.
Stayed 5 nights in Jul 2025

10/10 Excellent

TELAXTEN

Liked: Cleanliness, staff & service, property conditions & facilities
Compared to other hotels this was convenient, easy parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Wojtek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to my liking.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and courteous. The property is very conveniently located.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Best price for the location we wanted .
Stayed 1 night in Jul 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. However I booked for two queen room and got a double bed room. The room
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I liked the pool, the A/C was good, walkable to places. Staff was friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long drive it was great to have my 9 year old be able to have a swim in the outdoor pool which was very nice. It doesn't look fancy from the outside but for the money in Vancouver on the August long weekend it was great value. It was also very close to everything we wanted to do in Vancouver.
Stayed 1 night in Jul 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Jul 2025

8/10 Good

Carol

Liked: Staff & service
Disliked: Amenities
It was good. But I don’t think there should be smoking in the pool area I would stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Kristine

It was clean and had everything I needed for one night stay.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Love the quietness of the hotel!
Stayed 1 night in May 2025

6/10 Okay

Catherine

Liked: Cleanliness
Very large rooms with kitchenette that would be good for longer-term stays
Stayed 1 night in Jun 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wounderful, rooms wete nice and clean
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean although outdated. Easy walk to eateries and supermarkets. Good location and reasonable price compared to other hotels.
Stayed 1 night in Jul 2025