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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
This scenic Vancouver hotel near Stanley Park invites travelers to unwind at the outdoor pool and discover local cuisine just minutes from natural beauty

Choose dates to view prices

SureStay Hotel by Best Western North Vancouver Capilano is set amid Vancouver's stunning landscapes. Guests can swim in the seasonal pool, enjoy a cooked-to-order breakfast, and use WiFi to plan adventures to nearby Shipyards and Stanley Park.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Laundry room
The current price is S$280
includes taxes & fees
10 Jun - 11 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 10 Jun, 2026 start from S$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 2 mi (3.2 km) from Stanley Park and 2.6 mi (4.1 km) from The Shipyards. Robson Street and Vancouver Waterfront are also within 6 mi (10 km). North Vancouver Station is 23 minutes by foot.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 536 out of 1220 reviews
Rating 8 - Good. 398 out of 1220 reviews
Rating 6 - Okay. 150 out of 1220 reviews
Rating 4 - Poor. 73 out of 1220 reviews
Rating 2 - Terrible. 63 out of 1220 reviews

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had everything I needed.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Property is old but rooms are clean an bed was comfy. Its a grest option when looking for cheaper hotel in vancouver.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk staff and a great breakfast place right there on site.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Everett

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, and a very good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corrine

Liked: Cleanliness
Helpful staff. Comfy bed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Rooms were very clean, it was pretty quiet, helpful and friendly staff, great location for our needs and the restaurant had a great breakfast menu.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ruy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff. Good public
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service
The room and property was dated but clean. Location and price are great though for easy access to the highway, downtown, tourist stops and food options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but clean and very comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rochell

Liked: Cleanliness
Disliked: Amenities
Clean room, both front desk agents we encountered were professionals and helpful. The restaurant onsite is also with great food and friendly staffs.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable beds, quiet, Friendly staff. For the price point as well, overall, it was an excellent stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy . Does the job, bed was comfy and location was good for where we needed. Honestly the price point for what we got was a huge win. Would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Spotless room and friendly helpful staff. Good location easy to find. Amazing Persian restaurants nearby.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and the staff are always great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Plenty of parking. Ice machine (so I could ice my bad shoulder). Microwave/refer/hot water machine for coffee....nice beds & clean bathroom.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tishee

Liked: Property conditions & facilities
Great location great pool
Stayed 1 night in Jun 2025
Verified

8/10 Good

Joyce

Liked: Amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and great location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Manon

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient location. Friendly reception.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Room was huge. Loved it
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds and great staff!!
Stayed 1 night in Jul 2025