Courtyard

Reviews of PheZulu Guest Lodge

4 out of 5
PheZulu Guest Lodge
Victoria Falls, Victoria Falls

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Pamptata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I ever return to VF I will be staying here! The food tasted better than the popular restaurants, the staff was so nice. Everything was perfect.
Stayed 2 nights in Apr 2024

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The PheZulu Family on 27 Mar,2024
Hi Godfrey,Thank you for your excellent rating!We hope to have the pleasure of hosting you again soon. Best regards,

10/10 Excellent

Godfrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, nice showers awesome staff - nice rooms
Stayed 1 night in Feb 2024
Response from The PheZulu Family on 26 Mar,2024
Hi Godfrey,Thank you for your fantastic rating and review! We are glad our staff and comfortable rooms were able to make you feel right at home!Thank you for choosing to stay with us, we hope to have the pleasure of welcoming you back again soon!Best regards,

10/10 Excellent

Reggie, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was exactly what I expected, and i lived it. It was rustic but with all the modern amenities. The complimentary breakfasts were divine - particularly the avocado salad. But the entire buffet was awesome. I liked that I could book the tours (Dinner cruise and Chobe tour) through PheZulu. Last, but no ways least, is the staff. They could not have been more welcoming, accommodating, helpful, etc. PheZulu is a jewel I would recommend to anyone who will be visiting Victory Falls.
Stayed 4 nights in Mar 2024
Response from The PheZulu Family on 19 Mar,2024
Hi Reggie,Thank you so much for your kind words! We're thrilled to hear that we exceeded your expectations and provided you with the perfect base for your Vic Falls adventures.It's fantastic to know that you found your stay charming and comfortable, as well as our complimentary breakfast delicious!We're delighted that you found your tour booking experience convenient and were able to experience the Dinner cruise and Chobe tour seamlessly. Our team takes great pride in providing warm, accommodating service, and we're pleased to hear that they made your stay even more enjoyable.Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to Victoria Falls. Best regards,

10/10 Excellent

Ethlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The PheZulu Family on 15 Mar,2024
Hi Ethlyn,Thank you for your fantastic rating!We hope to welcome you back again soon.Best regards,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely, simple hotel with a large room, comfortable bed, mosquito netting, and a large comfortable shower. Had air conditioning although it stayed relatively cool even in 100° heat. Staff very friendly and food. Very good. Free breakfast was lovely and dinner was available at night and was interesting and tasty. It was a 2 mile walk to the falls, but the area seemed very safe hotel could easily arrange for you to get a cab down to the Falls. Town is 1.5 miles. It is fairly small. I found it very walkable even in the heat. The price was very good relative to some of the other hotels in the area and I found it quite comfortable and inviting. Neighborhood was safe and I was able to go for a long run in the morning before the heat.
Stayed 3 nights in Feb 2024
Response from The PheZulu Family on 27 Feb,2024
Hi Elizabeth,Thank you so much for sharing your experience and leaving us a great rating! We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found your room spacious and comfortable. Our team takes great pride in providing exceptional service, so it's heartening to hear that you found them friendly and accommodating.We're delighted that you enjoyed your meals. Our chefs work tirelessly to deliver tasty dishes prepared fresh on a daily basis.It's fantastic to hear that you felt safe exploring the area, and we're glad that our convenient location made it easy for you to access the Falls and the town.Your kind words about our pricing mean a lot to us. We strive to offer affordable rates without compromising on quality, and we're thrilled that you found your stay comfortable and inviting without breaking the bank.Thank you again for choosing to stay with us, and we hope to welcome you back for another memorable stay in the future! Best regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
It is safe. Staff is very helpful. Breakfasts are great
Stayed 3 nights in Feb 2024
Response from The PheZulu Family on 8 Feb,2024
Hi Jennifer,Thank you for your excellent rating and review!We are glad you had an enjoyable stay with us. We make it our mission to ensure you feel right at home and looked after throughout your stay with us. Our team will be happy to hear their hard work and dedication delivered just that for you!Thanks for choosing to stay with us, we hope to have the pleasure of hosting you again soon!Best regards,

10/10 Excellent

Jessica

Travelled with group
Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from The PheZulu Family on 4 Feb,2024
Hi Jessica,Th aka for your fantastic rating and for choosing to stay with us!We hope to welcome you back again soon!Best regards,

10/10 Excellent

Sheronda, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay here again when I come back to the falls. I loved everything about this hotel. The staff are friendly, the rooms are intimate and clean, the beds are soft. I loved my stay.
Stayed 1 night in Jan 2024
Response from The PheZulu Family on 22 Jan,2024
Hi Sheronda,Thank you for taking the time to leave us an excellent rating and positive feedback!We are glad to hear you had such a wonderful stay with us. Our team work tirelessly to ensure you feel right at home in a relaxing atmosphere. They will be thrilled to hear they achieved just that for you!Thank you for choosing to stay with us, we hope to welcome you back again next time!Best regards,

10/10 Excellent

Sheronda, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The PheZulu Family on 22 Jan,2024
Hi Sheronda,Thank you for your excellent rating!We hope to have the pleasure of welcoming you back soon!Best regards,

10/10 Excellent

Jospeter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The PheZulu Family on 18 Jan,2024
Hi Jospeter,Thank you for your excellent rating!We hope to have the pleasure of welcoming you back again soon!Best regards

10/10 Excellent

Joelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Phe Zulu. All the staff members were friendly and helpful and did their utmost to make our stay at Victoria Falls enjoyable. The rooms were spotless and well-maintained. Photos do not do justice to the comfort and spaciousness of the rooms. The food was excellent. Visiting Victoria Falls and the surrounding area was the trip of a lifetime, and we will not hesitate to stay at Phe Zulu for our next visit.
Stayed 5 nights in Dec 2023
Response from The PheZulu Family on 10 Jan,2024
Hi Joelle,Thank you so much for your delightful review and for choosing us to be part of your unforgettable Victoria Falls experience! We are absolutely thrilled to hear that you enjoyed every aspect of your stay, from the friendly and attentive service to the luxurious comfort of your accommodations.It brings us immense joy to know that our staff went above and beyond to ensure your enjoyment. They truly embody the warmth and spirit of Zimbabwean hospitality, and their dedication to crafting memorable experiences for our guests is what makes PheZulu so special.Your kind words about the spaciousness and comfort of our rooms are very much appreciated. We take great pride in creating a haven of relaxation and tranquility for our guests, and it's wonderful to hear that the photos you saw didn't quite do justice to the reality.We're also delighted to hear that you found the food to be excellent. Our chefs pour their passion and creativity into every dish, and knowing that their culinary artistry delighted your taste buds fills us with immense satisfaction.It fills us with immense pride to know that your stay with us contributed to making your visit to Victoria Falls the trip of a lifetime. We are deeply grateful for your trust and for choosing us to be part of this treasured experience.We sincerely hope to welcome you back for your next Victoria Falls adventure. We would be honoured to create another unforgettable experience for you should you choose to return!In the meantime, we wish you safe travels and all the very best.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The PheZulu Family on 20 Nov,2023
Hi Pam,Thank you for your excellent rating!Best regards,

10/10 Excellent

Elke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smaller hotel in a safe and quiet area. Clean, comfortable, and nice showers. Friendly and helpful staff - the manager was exceptional - and great breakfast too. Would very happily stay there again!
Stayed 2 nights in Jul 2023
Response from The PheZulu Family on 1 Aug,2023
Hi Elke,Thank you for taking the time to leave us an excellent rating nad review!We are glad you enjoyed your stay with us and we hope to welcome you back again soon!We are dedicated to ensuring you feel right at home throughout your stay with us. Thanks again for your fabulous feedback, it is much appreciated!Best regards,

10/10 Excellent

N J

Stayed 1 night in Jul 2023
Response from The PheZulu Family on 24 Jul,2023
Hi there, thank you for your fantastic rating!

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service
Nice place to stay
The staff here are great and helped us book some activities with very little notice! Safe and clean with a nice area to get drinks. Continental breakfast was good too.
Stayed 1 night in May 2023
Response from The PheZulu Family on 30 May,2023
Hi Kaitlyn,Thank you for taking the time to leave us an excellent rating and review!We are glad you had an enjoyable stay with us and we hope to welcome you back again soon!Best regards,

10/10 Excellent

Marko

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great base to spend a weekend exploring Victoria Falls. Really good food at the restaurant, we had our best dinner there. The staff are very polite and friendly.
Stayed 2 nights in Mar 2023
Response from The PheZulu Family on 2 Apr,2023
Hi Marko Thank you for taking the time to leave us an excellent rating and review! We are glad you had an enjoyable stay and meals with us! We hope to welcome you back again soon!Best regards

10/10 Excellent

Clifford

Stayed 5 nights in Feb 2023
Response from The PheZulu Family on 27 Feb,2023
Hi Clifford,Thank you for your excellent rating and review!Best regards,

10/10 Excellent

Symps

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the night, peaceful and very helpful staff.
Stayed 3 nights in Feb 2023
Response from The PheZulu Family on 7 Feb,2023
Hi there,Thank you for leaving us an excellent rating and review!We are glad you enjoyed your stay with us and we hope to welcome you back again soon!Best regards,

10/10 Excellent

Lana, Hackettstown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is adorable small hotel with very friendly and accommodating staff. We loved breakfast choices, specially fruit salad and bread rolls were to die for. We walked in the morning to the waterfront, it would take us about half an hour. Really nice walk by the ocean through the waterfront park. We enjoyed our stay at Headsouth Lodge.
Stayed 2 nights in Jan 2023
Response from The PheZulu Family on 2 Feb,2023
Hi Lana,While we appreciate you taking the time to leave us an excellent rating and review it seems you have left a review for a different establishment in South Africa. If you wouldn’t mind changing your review to reflect your stay with us in Victoria Falls that would be greatly appreciated. Best regards,

10/10 Excellent

avichai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is very good every body try to satisfied you
Stayed 1 night in Dec 2022
Response from The PheZulu Family on 5 Jan,2023
Hi there,Thank you for taking the time to leave us a fantastic rating and review!We are glad you enjoyed your stay with us and we hope to welcome you back again soon!Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Carla on 22 Nov,2019
Thank you for your wonderful review! We are glad you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Average room, exceptional service
The facilities are fairly basic but certainly does the job. The nets around the bed are very good and they provide insect repellent and spray which is obviously important for this part of the world. The shower is part of a wet room however, which is not ideal as most of the bathroom floods after a shower. The hotel staff are extremely friendly and can't do enough for you. They are very helpful if you have an excursion booked or want to book one.
Stayed 3 nights in Sep 2019
Response from Carla on 4 Oct,2019
Thank you for your feedback, and we are glad that our team was helpful towards you. We are very lucky to have them. As for the showers the lip if the shower should keep the bathroom from flooding unless the shower head is facing at an angle. We will be sure to follow up and ensure they are facing the right way. Best regards The Phezulu Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful in confirming our activities, even though we hadn't booked through them. They organised us packed breakfasts when we were up early for a safari and made us dinner reservations. Could not be happier with them and the facilities! The rooms were lovely, the beds were very comfortable and the showers were awesome.
Stayed 3 nights in Sep 2019
Response from Carla on 9 Sept,2019
Thanks so much for your lovely review. We are glad we could make your experience in Victoria Falls enjoyable, and are happy that you had a great stay at Phezulu Lodge.

8/10 Good

Aliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to the very helpful staff, including Clara.
Stayed 3 nights in Aug 2019
Response from The PheZulu Family on 24 Nov,2022
Thanks for your wonderful rating and review!

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very decent hotel with a very friendly and helpful staff. We are very happy that we stayed here.
Stayed 2 nights in Aug 2019
Response from The Bayete Team on 4 Aug,2019
Many thanks for your great review of Phezulu! We are pleased that we contributed to a memorable trip of Vic Falls

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome received. Rooms very clean and comfortable. Good internet speed and reliability. Tasty food.
Stayed 4 nights in Jun 2019
Response from The Phezulu Team on 2 Jul,2019
Many thanks for your great review of Phezulu! We are pleased we could contribute to a memorable stay in Vic Falls

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from The Phezulu Team on 2 Jul,2019
Thank you for taking the time to rate Phezulu! We are pleased you enjoyed your stay!