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Reviews of Kolgården - Visby Lägenhetshotell

3.5 out of 5
Kolgården - Visby Lägenhetshotell
Artillerigatan 19, Visby

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 308 reviews" "
Rating 8 - Good. 159 out of 308 reviews" "
Rating 6 - Okay. 27 out of 308 reviews" "
Rating 4 - Poor. 2 out of 308 reviews" "
Rating 2 - Terrible. 3 out of 308 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a little tricky to find the reception but after that we really enjoyed feeling relaxed and at home
Stayed 3 nights in Jul 2023

6/10 Okay

Linda

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Pool was good and near old town 15 mins walk
Stayed 4 nights in Jun 2022
Response from Emma on 4 Jul,2022
Hi! Thank you for your email, we really appreciate your feedback! A warm welcome back to us, Best regards Emma, Visby Lägenhetshotell

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Definitely a place to stay.
We loved the place. Simple and efficient. Everything worked out. Staff is really friendly. Pool was lovely. Really a place 😌 we go back to
Stayed 2 nights in Jun 2022
Response from Emma on 23 Jun,2022
Hi, Thank you for staying with us and your feedback, we are so glad to hear that you enjoyed your time in Visby! A warm welcome back to us at another time, Best regards Emma, Visby Lägenhetshotell

8/10 Good

Alan

Liked: Cleanliness, amenities
Pretty basic but comfortable and clean. Quiet. Not far to the old town, shops and bus station. Good value.
Stayed 5 nights in May 2022
Response from Emma on 8 Jun,2022
Hi Alan, Thank you for staying with us! We appreciate your feedback and welcome you back again at another time. Best regards Emma, Visby Lägenhetshotell

10/10 Excellent

Anton

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021
Response from Bokningen on 13 Oct,2021
Tack för feedback

8/10 Good

Verified traveller

Liked: Cleanliness
The apartment overall was great for 2 people. Good size and had all the basics. Found it a bit strange that they provide bath towels but no shampoo or bath soap though. The only major downside is that the window had just one large shade which is insufficient for blocking out the sun during Swedish summer, which rises around 4:30am so this affected my partner's ability to sleep well.
Stayed 2 nights in Jul 2021
Response from Bokningen on 8 Aug,2021
Tack för feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2021
Response from Jennie on 5 Jul,2021
Tack för feedback

10/10 Excellent

Denys

Liked: Cleanliness, room comfort
Exceeding expectations
The apartment was very new and nice, quiet neighborhood and good sound isolation of the apartment. Swimming pool was amazing and bench in the exterior corridor was a great place to spend warm pleasant evenings. However, it is a bit far from the city center and is more suitable for travellers by car. Also, despite it wasn't very hot outside, the temperature inside was pretty high. Either there was no air conditioner or it wasn't working properly. Overall, it was a pleasant stay.
Stayed 3 nights in Jun 2021
Response from Bokningen on 5 Jul,2021
Tack för feedback

6/10 Okay

Million Belay

Communication was really bad. No one to talk to and no one to pick their phone. Checking in was a challenge.
Stayed 4 nights in Jun 2021
Response from Jennie on 14 Jun,2021
Hi Unfortunally we are not complety open in the reception yet beause the season has not started 100%. What was you're problem checkning in? Did'nt se an email from you - did you have questions?

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the apartment, well presented and spotlessly clean. Location to city centre,and inner town was 10min walking. Wonderful to stay here
Stayed 2 nights in Feb 2020
Response from Jennie on 20 Feb,2020
Hi Thank you fore you're kind words. Welcome back Have a nice day

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean room, and check-in was a great experience.
Stayed 6 nights in Jun 2019

10/10 Excellent

Jessica

A great place to stay in Visby!
Great location, comfortable clean apartments and nice and quiet surroundings even though it is located so close to the city centre. Fantastic customer service and friendly staff. We had an issue with the first apartment but this was quickly sorted by the duty manager, nothing was too much to ask and we were very impressed with the level of empathy and professionalism shown. Would absolutely recommend this place.
Stayed 10 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read the fine print ........
Great place, but the pool closed at 5 PM! Also, for a 2 night stay, we had to pay 900:- for cleaning, after doing dishes and taking trash out ourselves !
Thank you for your rewiev! Due to the fact that it is still low season here the opening hours of the pool is the same as the reception because we have no fence to the pool. I wish you a warm welcome back to us in the summer when the pool is opened until 8 pm. :) The cleaning fee is mandatory and is the same if you stay 1 night or 7 nights. We have chosen to have it like that because of the fact that we only clean once a stay so it gets a little bit more expensive if you only stay one or two nights. Have a really nice day and I wish you welcome back to us,

10/10 Excellent

Sandra, Polson MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find
Found hotel online. Great surprise to find mini apt equipped with dishes and all cooking eating utensils. Nice to relax in morning over coffee and pastry bought at nearby store. Also ate in one night when we were too tired to eat out. Miss Emma was great. Also has laundry if you need it.
Dear Sandra, Thank you for your leovely review. I am glad to hear that you enjoyed your stay at us! I wish you a great rest of your trip around Sweden and a warm welcome back to us at another time. Best regards, Emma, Visby Lägenhetshotell

8/10 Good

Helene, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is realy good located when you travel with a vehicle because it was no problem with parking, we had our MC:s . The girl in the reception was very service minded and nice. Everything feels new and fresh. The pool was very refreshing. The walk in to the centre was nice and quick.
Dear Helene, Thank you for your lovely rewiev. I wish you a warm welcome back to us at another time! :)

10/10 Excellent

Birthe, Kolding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
A very good hotel with a excellent swimmingpool. The location is very flise to the town. It is possible to rent bicycles on the hotel

8/10 Good

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pia

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2023

8/10 Good

Jenny

Stayed 3 nights in Aug 2023

8/10 Good

Peter

Stayed 4 nights in Aug 2023

10/10 Excellent

Birgitta

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Kerstin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Søren

Liked: Cleanliness, room comfort
Fantastisk lejlighedshotel 😊
Fantastisk lejlighedshotel i stille område og gåafstand til midtbyen. Der er alt man har brug for i lejligheden, gode senge, veludstyret køkken og til og med pool. Vi kommer meget gerne tilbage og anbefaler helt bestemt 😊
Stayed 7 nights in Aug 2023

6/10 Okay

Anton

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Trevlig innergård och personal, dock var lägenhetens skick slitet och en bra kudde samt skohorn saknades. Likaså alldeles för liten tv och flera saker som var trasiga och hängde som behöver åtgärdas.
Stayed 4 nights in Aug 2023

8/10 Good

Roberth

Travelled with group
Liked: Room comfort
Nästan perfekt
Lite slarvigt med städningen i sovrum och under sängar men inget jättemärkvärdigt. Duschkabinen läcker ut en del vatten mot toalett och handfat. När jag bokade om reservationen i januari så lät det på handläggaren som om att vi skulle få ett större sovrum med större säng var men det fick vi inte. Hotellet är jättetrevligt dock, bra läge, bra tillgängligheter med mycket möjligheter i lägenheten som ett vanligt hem förutom TM/TT.
Stayed 6 nights in Aug 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

sofie

Travelled with family
Smutsigt på golvet i sovrummet, tråkigt kantstött porslin vilket ger en trist upplevelse. Bra läge in till stan.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Emma

Stayed 4 nights in Jul 2023

8/10 Good

Lisbeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Det var helt perfekt för oss,2 vuxna och 2 barn. Fin pool alldeles utanför dörren. bra utrustat kök. Generöst badrum.
Stayed 5 nights in Jul 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Glad og tilfreds
Glad og tilfreds. Hotellet ligger godt og er kun 15 min på gåben til centrum. Svømning poolen var prikken over i’ et
Stayed 3 nights in Jul 2023

10/10 Excellent

Linnea

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fredric

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2023

8/10 Good

Linda

Travelled with family
Liked: Room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Svein

Stayed 5 nights in Jul 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, room comfort
Trevlig och hjälpsam personal
Stayed 4 nights in Jul 2023

8/10 Good

Martin

Liked: Cleanliness
Disliked: Room comfort
Byt ut sängarna så kommer vi igen!
Sängarna är tyvärr helt slut och måste bytas ut. Är van att sova bättre på hotell än hemma men här blev det tvärtom. Saknade även brödrost men det kan jag leva med. Boendet var annars rätt bra. Schysst med pool och mycket trevlig personal! Det ligger lite utanför centrala Visby men har man cykel går det smidigt att ta sig in.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Akos

Stayed 7 nights in Jun 2023

10/10 Excellent

Gro Ingerid

Liked: Cleanliness, room comfort
Fine leiligheter og koselig hage med svømmebasseng. Kort vei å gå til gamlebyen.
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Rent och välstädat. Sköna sängar. Perfekt med tillgång till tvättstuga. Tyvärr var det extremt dålig lukt från vasken så det gick inte använda kranen i köket. Personalen har trevligt bemötande.
Stayed 9 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Rent och lätttillgängligt. Tyvärr drogs upplevselen ner av brandvarnare som tjöt utan anledning. Poolens öppettider kunde varit längre.
Stayed 3 nights in Jun 2023
Response from Matilda on 26 Jun,2023
Hejsan, Tack för din recension och för din feedback. Jag hoppas att ni vistas hos oss snart igen!Vänliga hälsningarMatildaVisby Lägenhetshotell - Kolgården

8/10 Good

Lisa

Stayed 3 nights in Jun 2023
Response from Matilda on 26 Jun,2023
Hej Lisa, Tack för din fina recension. Jag hoppas att ni vistas hos oss snart igen!Vänliga hälsningarMatildaVisby Lägenhetshotell - Kolgården

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Fräscht men dåligt wifi.
Fräscht boende och rena och fina möbler. Wifi lite knackigt.
Stayed 4 nights in Jun 2023
Response from Matilda on 22 Jun,2023
Hejsan, Tack för att du tog dig tiden att lämna en recension hos oss och för din feedback. Du är varmt välkommen åter!Vänliga hälsningarMatilda

8/10 Good

Helena

Stayed 4 nights in Jun 2023
Response from Matilda on 22 Jun,2023
Hej Helena, Tack för att du tog dig tiden att lämna en recension hos oss. Du är varmt välkommen åter!Vänliga hälsningarMatilda

8/10 Good

Agneta

Stayed 1 night in Jun 2023
Response from Matilda on 22 Jun,2023
Hej Agneta, Tack för att du tog dig tiden att lämna en recension hos oss. Du är varmt välkommen åter!Vänliga hälsningarMatilda

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, room comfort
Bra komfort
Fine leiligheter og bra beliggenhet.
Stayed 4 nights in Aug 2022
Response from Norah on 20 Sept,2022
Hej, tack för er vistelse hos oss och för er feedback, det uppskattar vi verkligen! Så roligt att höra att ni hade en härlig vistelse i Visby. Vi önskar er varmt välkomna tillbaka vid ett annat tillfälle, Med vänliga hälsningar Visby Lägenhetshotell

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Allt bra förutom trycket i duschen vilket hotellet inte kunde styra utan kommunen.
Stayed 5 nights in Aug 2022
Response from Norah on 20 Sept,2022
Hej, tack för er vistelse hos oss och för er feedback, det uppskattar vi verkligen! Så roligt att höra att ni hade en härlig vistelse i Visby. Vi önskar er varmt välkomna tillbaka vid ett annat tillfälle, Med vänliga hälsningar Visby Lägenhetshotell

10/10 Excellent

Patrik

Liked: Cleanliness, room comfort
Visby lägenhetshotell
Vi kommer gärna tillbaka. Rent å fräscht. I vår lägenhet saknades det brödrost,äggkokare. Inga stora saker men om vi fick önska. Ca 10 min att promenera till ringmuren och dom centrala delarna av Visby. Hade det funnits en lite affärer för små saker skulle det ha varit bra även kanske någon brödbeställning till frukost som tillval. Är bara önskemål.
Stayed 6 nights in Aug 2022