Thai cuisine

Reviews of Club Motel

3.5 out of 5
Club Motel
73 Morgan Street, Wagga Wagga, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 249 out of 636 reviews" "
Rating 8 - Good. 285 out of 636 reviews" "
Rating 6 - Okay. 77 out of 636 reviews" "
Rating 4 - Poor. 20 out of 636 reviews" "
Rating 2 - Terrible. 5 out of 636 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Disliked: Property conditions & facilities
The noisiest place, cheap and great location. Feels like stepping back into the 70’s
Stayed 3 nights in Mar 2024
Response from The Club Motel on 25 May,2024
Good afternoon, Mark.We are glad to hear that you enjoyed our central location, in the heart of Wagga's CBD. Next time, please feel free to ring the 24-hour contact number which was provided to you upon check-in, and we will have a night manager on site in 10 minutes.Kind regards, Ella.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly & helpful & I was really impressed with the cleanliness of our room
Stayed 3 nights in May 2024
Response from The Club Motel on 25 May,2024
Good afternoon, Leanne.Thank you for taking the time to review your recent stay with us. We greatly appreciate your feedback. Our team is verry happy to hear that you enjoyed your stay with us and found the rooms to be clean, and staff to be friendly, as those are very important values here at the Club Motel. We look forward to the possibility of hosting you again!Kind regards, Ella.

8/10 Good

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely place
Stayed 1 night in May 2024
Response from The Club Motel on 25 May,2024
Good afternoon, Dorothy.Thank you for taking the time to review your recent stay with us. We greatly appreciate your feedback!We are very happy to hear that you enjoyed your stay with us and thank you for your kind words. We look forward to hosting you again in the future!Kind regards, Ella.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Very clean. Comfy bed. Good shower. Great location. Updated well.
Stayed 1 night in May 2024
Response from The Club Motel on 25 May,2024
Good afternoon, Karen.Thank you for taking the time to review your recent stay with us, we greatly appreciate it!We are very happy to hear that you found our rooms to be clean, updated, and comfortable, as these are all very important values when staying away from home. We are glad to know that you enjoyed the convenience of our central location in the heart of Wagga. We look forward to the possibility of hosting you again!Kind regards, Ella.

8/10 Good

Nenad

Stayed 1 night in Feb 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Regards, Keeley on 9 Mar,2024
Hi Peter, Thanks for staying and reviewing your stay with us. We look forward to seeing you again.

2/10 Terrible

Shane

Stayed 1 night in Feb 2024

6/10 Okay

Timothy

Stayed 1 night in Jan 2024
Response from Regards, Keeley on 23 Feb,2024
Thanks for staying with us and left a review score. We would like to know more details for continuous improvements.

6/10 Okay

Adrian, Mulwala

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophie on 10 Jan,2024
Thankyou for writing us a review, we hope you enjoyed your stay and to host you again soon.

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Sophie on 10 Jan,2024
Thankyou for writing us a review, we hope you enjoyed your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy excess to everything
Stayed 2 nights in Dec 2023
Response from Emilia on 11 Dec,2023
Hi Richard, we appreciate your nice review and hope to see you when you travel to Wagga Wagga next time.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Emilia on 11 Dec,2023
Hi Kevin, we appreciate the 10/10 review.

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet enough,it needed allocation of parking.
Stayed 1 night in Nov 2023
Response from Emilia on 23 Nov,2023
Thanks for leaving us a nice review! We are glad that you found our motel to be quiet.

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Emilia on 23 Nov,2023
Hi Peter, thankyou for your review. We hope you had a pleasant stay with us

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply a small room with a double bed a tv and a bathroom and all I needed for one night's stay. I was a late night arrival and they sent me access
Stayed 1 night in Oct 2023
Response from Regards, Keeley on 2 Nov,2023
Hi Deb,Thanks for leaving us such a nice 5/5 review for your stay experience with us. We are glad that you used our after hours service and please be assured that we support our customers around the clock 24 hrs.

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023
Response from Regards, Keeley on 2 Nov,2023
Hi Daniel,Thanks for rating your stay with us 10/10. We appreciate it.

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is an older style motel but in ressonable condition. The parking is very tight especially for larger cars. The smoke detector activated for no reason and the kettle turned itself on. It may have been a power surge but it was very strange. The motel is located just behind the main street , so shopping is very walkable.
Stayed 1 night in Oct 2023
Response from Regards, Keeley on 2 Nov,2023
Hi Jef,Thanks for your time leaving us a detailed review. We apologise for the inconvenience and are glad to know that you used our 24 hour service to sort out the issues in very short time, the power surge is rare to happen but when it happens this time, we devote our resources to minimise the impact to our valued guests.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best shower head and water pressure Amazing location Very friendly staff Will definitely stay there again
Stayed 2 nights in Oct 2023
Response from Regards, Keeley on 2 Nov,2023
Hi Megan,It is absolutely our pleasure to know that you enjoyed the showering and the most central location we have in Wagga Wagga. We appreciate your recommendation of our business to others.

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Regards, Keeley on 15 Oct,2023
We appreciate your feedbacks!

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Regards, Keeley on 2 Nov,2023
Hi Jess,We appreciate your nice review and hope to see you when you travel to Wagga Wagga next time.

10/10 Excellent

Lane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-designed, comfortable, spotless
Stayed 1 night in Aug 2023
Response from Regards, Keeley on 4 Sept,2023
Thanks for your feedbacks and we look forward to your next stay with us!

10/10 Excellent

Chris

Stayed 1 night in Aug 2023
Response from Regards, Keeley on 3 Sept,2023
Thanks for staying with us, we appreciate your feedbacks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good value
The Club Motel was comfortable and good value. Check in was simple and friendly. Our room was in a corner and could be a 2 bed unit but one door was locked off. The bathroom was adequate. We were half a block away from the Victoria Hotel where we had a drink and a meal. Nothing special.
Stayed 1 night in Aug 2023
Response from Regards, Keeley on 3 Sept,2023
Thanks for leaving us such a nice review! We are glad that you enjoyed the convenience of our motel location being very close to the main street and rate your stay good value.

10/10 Excellent

Tom

Liked: Property conditions & facilities
Was very accessible, convenient and no fuss
Stayed 1 night in Jul 2023
Response from Regards, Keeley on 3 Sept,2023
Thank you for the stay and the great feedbacks!

6/10 Okay

Joseph

Stayed 1 night in Jul 2023
Response from Regards, Keeley on 3 Sept,2023
Thank you for the rating and the time to review the stay.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in Jul 2023
Response from Regards, Keeley on 3 Sept,2023
Thanks for staying with us and we are glad that you enjoyed the stay!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great parking option for our car with caravan attached. Very central. Best water pressure ever in the shower. Very loud though with thin walls/roof and road outside.
Stayed 1 night in Jun 2023
Response from Regards, Keeley on 17 Jun,2023
Thank you for your feedbacks. We are thrilled to know that you liked the parking facility offered and the excellent location of ourmotel. We seldom hear feedbacks of noises as we are off the main road, we understand there are different levels of noise tolerance and we hope to accommodate you on your next trip to Wagga Wagga.

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location
Stayed 2 nights in Jun 2023
Response from Regards, Keeley on 17 Jun,2023
We appreciate your feedbacks and glad to hear that you like the clean room and the great location.

10/10 Excellent

Michael

Stayed 1 night in May 2023
Response from Regards, Keeley on 24 May,2023
We appreciate your 10/10 review score for your recent stay and look forward to your next stay with us.

4/10 Poor

Lida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was fine, location excellent. Water temperature nonexistent, it goes from hot to cold in a second and constantly. Didn’t have a shower on the second day, just couldn’t deal with the water pressure,
Stayed 2 nights in May 2023
Response from Regards, Keeley on 18 May,2023
Hi Lida, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience caused by the water pressure issue you experienced during your stay.We appreciate your bringing this matter to our attention, as it allowed us to promptly address and resolve the problem. Our team quickly identified and rectified the issue, ensuring that the water pressure is now restored and consistent in the room.In addition, we would like to highlight our commitment to providing exceptional service beyond your stay. We value the belongings of our guests and make every effort to return any misplaced items promptly. We want to express our appreciation for your cooperation in returning the airpods you left behind in the room. Upon discovering them, we promptly contacted you and arranged for their return, ensuring you did not incur any loss.We understand the importance of providing our guests with assistance at any time, which is why we have a dedicated 24-hour contact number for immediate support. We encourage guests to reach out to us whenever they encounter any issues or concerns during their stay. We regret that we were not made aware of the water pressure problem earlier, as we would have been able to assist you promptly.Thank you for your understanding, and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Should you have any further concerns or require any assistance, please do not hesitate to contact us.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel. I booked a small double room and it was small but had more than enough room. It was very clean and comfortable and quiet. Would stay again.
Stayed 1 night in Mar 2023
Response from Regards, Keeley on 20 Apr,2023
Hi Jen, we appreciate your nice review and glad to find that you enjoyed the small room which is one of our most popular room types. We look forward to your next stay with us.

10/10 Excellent

Cade

Stayed 1 night in Apr 2023
Response from Regards, Keeley on 20 Apr,2023
Hi Cade, thank you for your 10/10 rating, we look forward to your next stay with us.

10/10 Excellent

CHRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Regards, Keeley on 20 Apr,2023
Hi Chris, thank you for your 10/10 rating, we look forward to your next stay with us.

10/10 Excellent

Krystal

Stayed 1 night in Mar 2023
Response from Keeley on 4 Apr,2023
We appreciate your feedbacks and a great rating 10 out 10 for your stay with us. Regards,

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked receiving the code in a text to arrive when I wanted
Stayed 1 night in Mar 2023
Response from Keeley on 4 Apr,2023
We appreciate your feedbacks and glad to hear that you enjoyed the convenience of the information in the message. Regards,

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the centre of Wagga Wagga, lots of choice for restaurants etc..
Stayed 3 nights in Mar 2023
Response from Keeley on 23 Mar,2023
Hi Hugh, we appreciate your positive feedbacks and sharing of your recent stay with us. We are the best located motel in town, the location provides all options and convenience a city offers to our travelers. We hope to see you on your next trip to Wagga Wagga. Regards,

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Regards, Keeley on 24 Feb,2023
Thank you for your feebdacks.

4/10 Poor

katie

Stayed 3 nights in Feb 2023
Response from Keeley on 23 Mar,2023
Hi Katie, thanks for your review however we would like to know about the review as it was left without any comments. Your comments would be helpful for us to further improve our service to ensure the comfort of guests' review. Regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-priced, convenient location and very clean.
Stayed 1 night in Feb 2023
Response from Annie on 9 Feb,2023
Hi Paul, Thanks for leaving a review, we appreciate your feedback.Regards

10/10 Excellent

Tibor

Stayed 1 night in Jan 2023
Response from Annie on 29 Jan,2023
Hi Tibor, Thanks for leaving a 10/10 rating, we are glad you enjoyed your stay with us.Kind Regards

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming. Very close to shops.
Response from Ryan on 6 Jan,2023
Thank you for leaving a review Tracey! We are very glad you enjoyed your stay.Kind Regards

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mid priced, very comfortable motel.
Response from Keeley on 1 Jan,2023
Hi Graham, we appreciate your feedbacks.Regards,

10/10 Excellent

Mina

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay, easy and seemless check in and out experience, automatic keypad locks are a great way to access the rooms. Well done for a great hotel and location. Would come back here again.
Response from Annie on 30 Dec,2022
Hi Mina, Thanks for leaving a 5/5 review,we are glad you found the check in seamless and enjoyed the location of the motelKind Regards

10/10 Excellent

VJ

Stayed 1 night in Dec 2022
Response from Annie on 30 Dec,2022
Hi VJ, Thanks for leaving a 10/10 review, we appreciate your feedback.Kind Regards

10/10 Excellent

Jacob

Stayed 1 night in Nov 2022
Response from Annie on 20 Nov,2022
Hi Jacob, Thanks for leaving a 10/10 rating, We are glad you enjoyed your stay and we appreciate your feedback, Regards

10/10 Excellent

Glenn

Stayed 1 night in Nov 2022
Response from Annie on 19 Nov,2022
Hi GlenThanks for leaving a 10/10 ratingwe appreciate your feedback. Regards

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are return travellers and find the Club motel clean, convenient and comfortable. The staff are warm, caring and welcoming
Stayed 1 night in Oct 2022
Response from Annie on 11 Nov,2022
Hi Linda, Thanks for leaving a review , We appreciate your feedbacl

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location to shops and restaurants. Clean but very old. Bathroom was tiny. Appeared to be the workmen’s motel, I guess because of the cheaper price. They sat around outside talking and smoking for a long time, which they are entitled to do, but became a bit annoying after a while.
Stayed 3 nights in Oct 2022
Response from Annie on 11 Nov,2022
Hi, Thanks for leaving a review, we appreciate your feedback

10/10 Excellent

Allan-john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time my kids and i have stayed there and we wont go anywhere else absolutely perfect couldn't fault the place
Stayed 2 nights in Oct 2022
Response from Keeley on 5 Nov,2022
Hi Allan John, we appreciate your feedbacks.

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, small, cost effective, we were happy for the one night
Stayed 1 night in Sep 2022
Response from Annie on 8 Oct,2022
Hi Louise, Thanks for leaving a review, we appreciate your feedbackKind Regards