2 restaurants, breakfast served

Reviews of The Darcy Hotel

4.5 out of 5
The Darcy Hotel
1515 Rhode Island Avenue NW, Washington, DC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1004 reviews" "
Rating 8 - Good. 191 out of 1004 reviews" "
Rating 6 - Okay. 68 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. A good base to explore Washington from
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and staff were great. 15 minutes walking to nearest metro and many great restaurants around the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted warmly and all my needs were answered including an early checkin and fresh fruit before bed.
Stayed 1 night in Apr 2024

8/10 Good

Sefer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was cool.
Stayed 1 night in Apr 2024

6/10 Okay

xiucong

Travelled with family
You can hear your neighbors conversation in your room
Stayed 9 nights in Apr 2024

8/10 Good

Tarleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Quadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful , had excellent customer service , and accommodating staff . This location had an on-site restaurant, bar , and coffee shop with delicious food and drink options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marilyn, Sun City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Could not have asked for anything better!!😊
Stayed 1 night in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 28 Apr,2024
Dear Marilyn,Thank you so much for your glowing review! We're thrilled to hear that you had an excellent stay at The Darcy Hotel. Providing exceptional experiences for our guests is what we strive for, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding experience!

10/10 Excellent

TAE JEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Washington DC
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 28 Apr,2024
Dear Tae,We're thrilled to hear that we've become one of your favorite hotels in Washington DC! Thank you so much for taking the time to share your positive experience at the Darcy Hotel and for rating us a five-star rating. We're dedicated to providing exceptional service and creating memorable stays for all our guests, and we're delighted that we were able to exceed your expectations. We look forward to welcoming you back on your next visit to the nation's capital!

10/10 Excellent

vladimir, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, comfortable room, super service.
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 26 Apr,2024
Dear Vladimir,We're thrilled to hear about your fantastic experience at The Darcy Hotel! Thank you so much for taking the time to share your feedback. We're delighted that you found our location ideal, our rooms comfortable, and our service top-notch. Providing exceptional experiences for our guests is our top priority, and we're glad we hit the mark during your stay. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

10/10 Excellent

Mary

Travelled with partner
The Darcy was a beautiful hotel, well located and made our stay in DC very enjoyable. Staff was friendly and very helpful and our room was clean and comfortable. The restaurant/bar onsite was also very nice and food was delicious. Excellent service.
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 28 Apr,2024
Dear Mary,Thank you for your glowing review! We're delighted to hear that The Darcy Hotel made your stay in DC enjoyable. It's fantastic that you found our hotel beautiful and well-located, and that our staff was friendly, helpful, and contributed to your positive experience. Clean and comfortable rooms are a priority for us, so we're glad to hear that yours met your expectations. Providing excellent service is what we aim for, and we're thrilled to have delivered that to you. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Shout out to the bellhops Sen and DJ. The hotel restaurant was delicious. Loved the bread pudding.
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Christian,Thank you so much for your kind words and 5-star rating! We're thrilled that you had a fantastic stay at The Darcy Hotel. Sen and DJ will be delighted to hear your shout-out, and we're pleased that you enjoyed the delicious offerings at our restaurant, especially the bread pudding. We hope to welcome you back soon for another memorable experience!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Greetings,Thank you for the perfect 5-star rating! We're delighted to have provided you with a wonderful experience at The Darcy Hotel. Your support means the world to us, and we hope to welcome you back again soon!

8/10 Good

Lovee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was really friendly. Room was clean. The bathroom was relatively small. Our room had a connecting door and we got some noise from the adjoining room.
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Greetings,Thank you for choosing The Darcy Hotel and for sharing your feedback with us. We're delighted to hear that you appreciated our great location, friendly staff, and clean accommodations. We apologize for any inconvenience caused by the relatively small bathroom and noise from the adjoining room. Your comments are valuable to us, and we will use them to improve our guests' experiences in the future. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards,

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door man Aziz had a welcoming smile and great attitude. Coming and going he seems always happy to see me
Stayed 1 night in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Amr,Thank you for your glowing review of The Darcy Hotel! We're thrilled to hear that Aziz, our doorman, left such a positive impression on you with his welcoming smile and great attitude. It's wonderful to know that his warm demeanor made your comings and goings even more enjoyable. We'll be sure to pass along your kind words to Aziz. We can't wait to welcome you back for another fantastic stay!Warm regards,

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So good! What a great experience. The staff were great, the room was so comfy and clean, and the hotel bar was gorgeous. Thanks!
Stayed 2 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Tyler,Thank you so much for your fantastic review of The Darcy Hotel! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's delightful to know that our staff, comfortable and clean rooms, and gorgeous hotel bar all contributed to making your stay so enjoyable. Your kind words mean a lot to us, and we can't wait to welcome you back for another great experience!Warm regards,

6/10 Okay

Ilsa

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wasn’t happy with my first impression of the front staff from the day I checked in and checked out they did not seem happy to be there and wise to even help. One suggestion, a smile goes a long way. Or a simple, how can I help you you. If you are busy with other people maybe call on someone to help you out but most of all and above all a smile goes a long way.
Stayed 1 night in Apr 2024
Response from Arslan Saeed on 15 Apr,2024
Good morning Ms. Ortega, Please accept my sincerest apologies for the front desk demeanor. We hold ourselves to a very high standard and this is not who we are. Please be rest assured this will be addressed. If you have any further questions or concerns, please let me know. Warm Regards, Arslan SaeedFront Office Manager

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room. A highlight of my stay in D.C.
Stayed 2 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Heather,Thank you for choosing The Darcy Hotel and for taking the time to share your feedback. We're thrilled to hear that you loved your room and that it was a highlight of your stay in D.C. We strive to provide exceptional experiences for all our guests, and we're delighted that we succeeded during your visit. It was a pleasure hosting you, and we hope to welcome you back soon for another memorable stay.Best regards,

8/10 Good

kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Safae Dourai, Front Office Supervisor on 23 Apr,2024
Dear Kristy,Thank you for choosing The Darcy Hotel and for your perfect rating! We're delighted that you had a wonderful stay with us. Your satisfaction is our priority, and we hope to welcome you back for another exceptional experience in the future.Best regards,

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I've stayed at the Darcy. The staff was very personable and helpful when I had questions about the local area.
Stayed 2 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Marc,Thank you for returning to The Darcy Hotel and for sharing your experience with us! We're thrilled to hear that you chose to stay with us again and that our staff provided you with personalized and helpful service during your visit. It's always our goal to ensure our guests feel welcomed and supported, especially when exploring the local area. We appreciate your kind words and look forward to welcoming you back for many more enjoyable stays in the future!Warm regards,

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the main sights and union station so excellent location for that. Staff was very helpful
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Doris,Thank you for choosing The Darcy Hotel and for sharing your feedback. We're pleased to hear that you appreciated our excellent location near the main sights and Union Station. We're also glad to know that our staff was very helpful during your stay. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best regards,

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good atmosphere
Stayed 5 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Louis,Thank you for choosing The Darcy Hotel and for your perfect rating! We're thrilled to hear that you enjoyed our great location and the atmosphere of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was a ok
Stayed 2 nights in Apr 2024
Response from Safae Dourai, Front Office Supervisor on 23 Apr,2024
Dear Wiliam,Thank you for choosing The Darcy Hotel and for your perfect rating! We're delighted that you had a wonderful stay with us. Your satisfaction is our priority, and we hope to welcome you back for another exceptional experience in the future.Best regards,

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was clean and comfortable. Great location!
Stayed 1 night in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Jesse,Thank you for choosing The Darcy Hotel and for your perfect rating! We're delighted to hear that you found our staff very helpful and friendly, and that you enjoyed the clean and comfortable room. It's also wonderful to know that you appreciated our great location. Your feedback means a lot to us, and we hope to welcome you back for another fantastic stay in the future.Best regards,

4/10 Poor

bora

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very dark. Light bulbs were not working properly and window was smaller then on a regular size. very dark room.
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Bora,Thank you for sharing your experience at The Darcy Hotel. We apologize for the inconvenience you encountered with the lighting in your room. Your feedback regarding the dark room and malfunctioning light bulbs has been noted, and we will address this issue promptly to ensure a brighter and more comfortable stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.Best regards,

10/10 Excellent

yasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, room was clean, location was waking distance.
Stayed 2 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Yasmine,Thank you for choosing The Darcy Hotel and for your perfect rating! We're thrilled to hear that you found our staff super friendly, the room clean, and the location within walking distance to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,

8/10 Good

Amarachi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful and out stay was pretty comfortable. The only issues were there was no fan in the bathroom at least in the room we had which made it impossible to take a shower without leaving the door open. Also watch the drinks at the bar. I was charged 2 different prices for the same drink. Otherwise it was a good stay.
Stayed 4 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Amarachi,Thank you for sharing your feedback regarding your recent stay at The Darcy Hotel. We're delighted to hear that you found our staff to be very friendly and helpful, and that overall, you had a pretty comfortable stay with us. We apologize for the inconvenience regarding the lack of a fan in the bathroom in your room. Your feedback is valuable to us, and we will certainly look into addressing this issue to ensure a more pleasant experience for our guests in the future. Additionally, we appreciate you bringing the discrepancy in drink pricing to our attention. Rest assured, we will review our procedures with our bar staff to ensure consistency in pricing and prevent such occurrences from happening again. We're glad to hear that despite these issues, you still had a good stay overall. We truly value your feedback as it helps us to continually improve and enhance the experience for all our guests. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 3 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Autumn,Thank you very much for your wonderful review and for choosing to stay with us at The Darcy Hotel! We are thrilled to hear that you had a great experience during your time here. Providing exceptional service and ensuring our guests have a comfortable and memorable stay is always our top priority, and we're delighted that we could meet your expectations. Your kind words mean a lot to us, and they serve as motivation for our team to continue delivering exceptional service to all our guests. We truly appreciate you taking the time to share your positive feedback, and we look forward to welcoming you back on your next visit to Washington DC.Warm regards,

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Safae Dourai, Front Office Supervisor on 23 Apr,2024
Dear Maggie,Thank you for choosing The Darcy Hotel and for your perfect rating! We're delighted that you had a wonderful stay with us. Your satisfaction is our priority, and we hope to welcome you back for another exceptional experience in the future.Best regards,

10/10 Excellent

Nicole

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for a wonderful stay in every way!
Stayed 1 night in Apr 2024
Response from Safae Dourai, Front Office Supervisor on 23 Apr,2024
Dear Nicole,Thank you for choosing The Darcy Hotel and for your perfect rating! We're delighted that you had a wonderful stay with us. Your satisfaction is our priority, and we hope to welcome you back for another exceptional experience in the future.Best regards,

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shakira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Darcy. The staff were extremely nice and welcoming. The room was small but cozy and dainty. Would recommend!
Stayed 1 night in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Shakira,Thank you for choosing The Darcy Hotel and for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our staff extremely nice and welcoming. It's great to know that you found your room cozy and dainty despite its size. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Safae Dourai, Front Office Supervisor on 23 Apr,2024
Dear Evangeline,Thank you for choosing The Darcy Hotel and for your perfect rating! We're delighted that you had a wonderful stay with us. Your satisfaction is our priority, and we hope to welcome you back for another exceptional experience in the future.Best regards,

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pretty hotel at a good price. Easy to walk to attractions and restaurants close by.
Stayed 2 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 7 Apr,2024
Dear Ryan,Thank you for taking the time to share your positive feedback about your recent stay at The Darcy Hotel. We're thrilled to hear that you enjoyed our great location, beautiful hotel, and reasonable pricing. Providing our guests with convenience and comfort is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Best regards,

2/10 Terrible

Jihye

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towel smells, there is a garbage view outside, and there is no ventilation in the bathroom, so it smelled.
Stayed 2 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 7 Apr,2024
Dear Jihye,We sincerely apologize for the subpar experience you encountered during your recent stay at The Darcy Hotel. Your feedback regarding the towel odor, the view, and the lack of bathroom ventilation is deeply concerning and does not reflect the high standards we strive to maintain. Please rest assured that we are taking immediate steps to address these issues to ensure they are resolved and do not recur in the future. Your feedback is invaluable to us as we continuously strive to improve our guest experience. We hope you will consider giving us another chance to exceed your expectations on your next visit.Warm regards,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 7 Apr,2024
Dear Anthony,Thank you for taking the time to rate your recent stay at The Darcy Hotel. We appreciate your perfect score and are delighted to hear that you had a satisfactory experience with us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards,

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities and comfort of this hotel were great! The staff were warm and welcoming!
Stayed 2 nights in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 6 Apr,2024
Dear Courtney,Thank you for your wonderful review and perfect rating! We're delighted to hear that you enjoyed the amenities and comfort of The Darcy hotel, as well as our warm and welcoming staff. We look forward to hosting you again soon!Best regards,

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice Staff even better
Stayed 1 night in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 6 Apr,2024
Dear Aneesa,Greetings,Thank you for taking the time to share your feedback following your recent stay at The Darcy hotel. We greatly appreciate your perfect rating. We're thrilled to hear that you found our rooms to be nice and comfortable. Ensuring our guests have a pleasant and relaxing stay is our top priority, and we're glad we were able to meet your expectations in this regard. We're delighted to hear that you found our staff to be even better. Providing exceptional service is at the heart of everything we do, and it's wonderful to know that our team's dedication to guest satisfaction made a positive impression on you. We truly value your patronage and feedback, and we look forward to welcoming you back to The Darcy hotel for another outstanding experience in the future.Warm regards,

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place. Safe and quit
Stayed 2 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 6 Apr,2024
Dear Gretchen,Thank you for your fantastic review and perfect rating! We're thrilled to hear that you enjoyed your stay at The Darcy hotel and felt safe and comfortable during your time with us. We hope to welcome you back soon for another peaceful stay.Best regards,

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Darcy is an absolutely beautiful property. The staff are friendly and helpful, the onsite restaurant is convenient, the room was clean, and the daily housekeeping was spot on.
Stayed 4 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 7 Apr,2024
Dear Carla,Thank you for sharing your delightful experience at The Darcy Hotel! We're thrilled to read your glowing review and that you enjoyed your stay at The Darcy Hotel. We take great pride in maintaining clean rooms and providing excellent housekeeping service, so we're delighted that you appreciated it. We look forward to welcoming you back for another fantastic stay at The Darcy Hotel!Warm regards,

8/10 Good

Rachael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Clean and convenient. A couple of blocks from DuPont Circle and the Metro. Some good neighborhood bars / restaurants right around the corner. Parking was valet $60 per day. Would stay here again.
Stayed 4 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 4 Apr,2024
Dear Rachael,Thank you so much for choosing the Darcy Hotel and taking the time to leave us a review. We're glad to hear that you found our hotel to be nice, clean, and convenient and that you enjoyed the neighborhood bars and restaurants nearby as well. We appreciate your feedback regarding the valet parking cost, and we'll definitely take that into consideration. We would love to have you stay with us again in the future! If there's anything else we can do for you, feel free to reach out.

4/10 Poor

Kristie

Travelled with family, Travelled with pets
Everything was fine, I could have easily given 5 stars all around had it not been for the check-out experience. I made it a point to physically check-out at the desk and ask for my summary of charges, for which I was immediately told, "all set". Obviously I fell under the impression my card would not be charged since I took the time to ask. I specifically did not want any surprise charges. And to my surprise a few days later I was charged $190! Such an awful experience. I have contacted the hotel to understand why I am being charged and then I plan to report the charges to my credit card as fraud.
Stayed 2 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 7 Apr,2024
Dear Kristie,I hope this message finds you well. Thank you very much for sharing your feedback regarding your recent stay at The Darcy Hotel. We genuinely apologize for any inconvenience or confusion you experienced during the check-out process. We've looked into your concerns regarding the additional charges and have promptly sent your receipt to you via email for your records. The charge you mentioned relates to the hotel amenity fee, which is a standard fee applied to each guest per night of their stay. For further clarity on this matter, we recommend referring to your initial confirmation email from the third-party booking platform. Furthermore, the parking fee of 60 per night for a two-night stay was indeed included in the charges, and we apologize for any oversight in communication regarding this. Please rest assured that your feedback is incredibly important to us, and we are fully committed to taking the necessary steps to prevent similar issues from occurring in the future. If you have any further questions or require assistance, please don't hesitate to reach out to us directly at FrontOfficeLeaders@thedarcyhotel.com. We are here to assist you in any way we can. Once again, we appreciate your understanding and patience in this matter. Warm regards,

10/10 Excellent

Saleena

Stayed 1 night in Apr 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Saleena,We're delighted to hear that you had a perfect 5-star experience during your stay at The Darcy Hotel! Your rating means a lot to us, and we're grateful for your support. We look forward to welcoming you back for another exceptional stay in the future!

2/10 Terrible

Xudong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this property was the location, but beyond that we were very disappointed by our experience at The Darcy- especially as we expected much more from a 4-star hotel. We booked this hotel weeks in advance. Upon our arrival, we saw a "Valet Parking Full" sign. Nobody was outside to tell us where to park, and the receptionist did not tell us anything until we asked. We were very disappointed as we expected to have parking available, and the receptionist had a very rude, unsympathetic attitude. We got a list of parking garages, none of which were very close to the hotel which was inconvenient for moving luggage in/out. In addition, there were no prices or contact information listed- and half of them aren't open 24 hours. The rooms are standard, although they're on the smaller side. No complimentary breakfast nor a microwave available. During check-in there was a guest asking the receptionist if there was a place she could microwave her takeout- she was also met with a rude attitude. Between barking dogs and the loud AC unit, we could not get our room changed, nor were we offered anything to make up for our poor experience. The bathroom ventilation was broken, so we suspect the humidity after showers was what caused all the mold in the grout. The insulation is nonexistent- you can also hear your upstairs neighbor singing in the shower, alongside the dogs and AC. The Holiday Inn next door would probably be a better value for the same location.
Stayed 2 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Dear Xudong,Thank you for sharing your experience at The Darcy Hotel. We apologize for the disappointment you encountered during your stay. It's disheartening to hear that our service and accommodations did not meet your expectations. We sincerely regret any inconvenience caused by the lack of available parking and the unsatisfactory attitude of our staff. Your feedback regarding the parking situation, room amenities, and noise disturbances has been noted, and we will take immediate steps to address these issues to improve the guest experience. We understand your frustrations and apologize for falling short of providing a comfortable and enjoyable stay. We appreciate your feedback and will use it to make necessary improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Best regards,

6/10 Okay

Jeehye

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Overnight parking was $60 additional. Resort fee of $40. Overall, too much extra charges were applied after you pay your room fee. Total I spent $250 I would never come back here.
Stayed 1 night in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 4 Apr,2024
Dear Jeehye,Thank you for taking the time to share your feedback about your stay at The Darcy Hotel. We appreciate your honesty and want to address your concerns. We understand that the additional charges for overnight parking and the resort fee were unexpected and may have impacted on your overall experience. We really apologize for any inconvenience caused. We strive to provide transparency regarding our fees, and we'll take your feedback into consideration for future improvements. If there's anything else we can do to assist you, please don't hesitate to reach out. We hope you'll give us another chance in the future.Warm regards,

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the valet service was excellent. Our car expiration did not terminate until we departed at 3PM! The room, while small, but very adequate, was on the back side of the hotel, which was quiet and not on a street. We needed some room service help when the coffee maker was not properly setup and this was done quickly and efficiently. The front desk and bell hop personnel were pleasant and efficient. We enjoyed an out-of-door light breakfast and one breakfast indoors and the croissants were fresh and warm and coffee good. We were able to walk to the White House and museums without hardship. Would we stay here again? YES!
Stayed 2 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 4 Apr,2024
Dear John,Thanks a bunch for sharing your amazing experience at The Darcy Hotel! It's awesome to hear that you had such a positive stay. The valet service sounds top-notch, especially with the extended car expiration time. We're glad you found your room to be adequate and enjoyed the quietness of the back side of the hotel. And who doesn't love fresh and warm croissants for breakfast? We're thrilled that you found our location convenient for exploring the White House and museums. We can't wait to have you stay with us again in the future!Kind regards,

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, the check in process was easy and quick, and the valet for my car was worth every penny. Our room was CLEAN! I travel most months of the year for work, this was a vacation btw, and I rarely see a room in large city as clean and in such good repair is this one. The previous few nights we stayed near Princeton University in a similarly rated and priced hotel that had a 'trick' to using the toilet to give context. The view was great from our room and the Mall was a 15-20 minute easy walk. I will be coming back to DC, most likely for work, and will do my best to stay here again every time.
Stayed 2 nights in Mar 2024
Response from Dave Reiss on 2 Apr,2024
Thank you for sharing your experience with us! We're delighted to hear that you found our staff friendly and helpful. It's wonderful to know that you appreciated the cleanliness and upkeep of your room. We're glad you had a great view and found the Mall within easy walking distance. We'll be sure to pass along your kind words to our team. We look forward to welcoming you back to The Darcy

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Safae Dourai - Front Office Supervisor on 23 Apr,2024
Greetings,Thank you for the perfect 5-star rating! We're delighted to have provided you with a wonderful experience at The Darcy Hotel. Your support means the world to us, and we hope to welcome you back again soon!

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very well located property in pretty good condition. Staff was not unfriendly but did not go out of their way to accommodate us. Checking in felt rushed (no one else was there) and we were not informed about some of the amenities. When I asked about the benefits of the Expedia vip status, they were put out but finally agreed to give us a minor upgrade (street facing room).
Stayed 2 nights in Mar 2024
Response from Dave Reiss on 2 Apr,2024
Thank you for sharing your experience at The Darcy. We appreciate your feedback and will ensure our team is informed to enhance our guest experience. We hope to welcome you back soon!