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Reviews of Microtel by Wyndham Wellington

4 out of 5
Microtel by Wyndham Wellington
25 Vivian St, Wellington, Wellington

Reviews

8.0

Very good

Rating 10 - Excellent. 153 out of 425 reviews" "
Rating 8 - Good. 160 out of 425 reviews" "
Rating 6 - Okay. 70 out of 425 reviews" "
Rating 4 - Poor. 32 out of 425 reviews" "
Rating 2 - Terrible. 10 out of 425 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

It was fine for the one night we had to stay in Wlg.
Stayed 1 night in May 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good just to stay overnight, not good room to hang out in
Stayed 1 night in Apr 2024
Response from Thomson on 26 Apr,2024
Kia Ora,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham

8/10 Good

Sharon, Wellingborough

Liked: Cleanliness
Room was ok, very small window. Very confusing on arrival: you enter from the street into a small lobby, with signs that tell you Reception is on LG, and a self-check in terminal but no instructions saying if everyone has to use it or if it is only for out of hours. Elevator only goes up. No stairs. How do you get to Lower Ground? I went back outside and pushed the call button for the manager twice but both times instead of getting a human, the door was just unlocked again. In desperation, I went into the bar that adjoins the small lobby and only then did I spot the small sign under their cash register that says ' Reception' (no reference to Microtel or Wyndham). So the woman standing there had been able to see me going in and out with my suitcase but hadn't called out or anything. Definitely needs a big sign telling you how to check in because street level is not LG.
Stayed 2 nights in Apr 2024
Response from Thomson on 26 Apr,2024
Kia Ora Sharon,Thank you for your feedback.We appologise for the inconvience caused to you at checkin. Unfortunately you selected the door button instead of call button which is located at the entrance door. The signs meant to say Level Ground, Level 1 and so on. The stairs can be accessed only after checkin due to security reasons. We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible it was like sleeping on a rock.
Stayed 1 night in Apr 2024
Response from Thomson on 26 Apr,2024
Kia Ora Michael,Appologies that you did not like our bedding. We have received a lot of positive feedback at the same time from other customers. So we think it is more of an individual thing.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access on foot to the centre of Wellington. Clean room and efficient check-in process, but why the extra $200 deposit?
Stayed 3 nights in Apr 2024
Response from Thomson on 26 Apr,2024
Kia Ora Anna,Thank you for your feedback.We take a bond of 100 which gets released on the departure date.Kind regards,Microtel by Wyndham

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
No dining
Stayed 1 night in Apr 2024
Response from Thomson on 26 Apr,2024
Kia Ora Luke,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham

6/10 Okay

Abbey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had multiple rooms nearby that were very loud, i wondered if they live there. After 11pm, doors slamming, talking very loud in the corridors and knocking on each others doors then again before 6am. Not great.
Stayed 2 nights in Apr 2024
Response from Thomson on 19 Apr,2024
Kia Ora,Thank you for your feedback.Apologies for the inconvenience caused to you. We have a duty manager who lives on site to tackle at noise issues.We look forward to welcoming you in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to from airport
Stayed 1 night in Apr 2024
Response from Thomson on 5 Apr,2024
Kia Ora Megan,Thank you for your email.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Thomson on 1 Apr,2024
Kia Ora John,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Thomson on 20 Mar,2024
Kia Ora Martyn,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Christina

Friendly staff, good location
Stayed 2 nights in Mar 2024
Response from Thomson on 20 Mar,2024
Kia Ora Christina,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

2/10 Terrible

jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like anything about the hotel room was cold and no heater and one chair for 2 people and room was needed a good dusting the second night there were no tea bags spoke to the manager on juty and he was not very helpful the cost for the Hotel was A jock. We have traveled around the world and it is worst hotel we have been in from Jean Blacklaw
Stayed 2 nights in Mar 2024
Response from Thomson on 12 Mar,2024
Kia Ora Jean,We are sorry that you had a bad experience at the hotel. Being part of the Wyndham green program we service rooms on the 3rd morning of your stay. During this period we always to help with extra amenities needed.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Shane

Stayed 1 night in Mar 2024
Response from Thomson on 12 Mar,2024
Kia Ora Shane,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

4/10 Poor

Janet

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Thomson on 7 Mar,2024
Kia Ora Janet,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Jasmine

Business traveller
Spacious and clean rooms. Very friendly staff
Stayed 4 nights in Feb 2024
Response from Thomson on 29 Feb,2024
Kia Ora Jasmine,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Tiffany

Travelled with partner
Liked: Cleanliness
Walls very thing. Room had no window. Bathroom only had a glass sliding door with no fan. More suitable for a single person than a couple.
Stayed 1 night in Feb 2024
Response from Thomson on 29 Feb,2024
Kia Ora Tiffany,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Robin

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed, the room although clean and comfortable was internal in the building so no window. The bathroom is separate from the room by frosted glass only, so all aspects of use are visible to the occupants of the room. The breakfast was very poor, low quality food stuffs. The whole hotel is painted black inside giving a very dark outlook
Stayed 2 nights in Jan 2024
Response from Thomson on 27 Feb,2024
Kia Ora Robin,Thank you for taking the time to tell us about your experience at Microtel by Wyndham Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel by Wyndham Wellington, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for one night...
Stayed 1 night in Feb 2024
Response from Thomson on 25 Feb,2024
Kia Ora Suzanne,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Peter, skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel appears to have been built out of a converted multi story car park. It's clean, very compact - no windows in the rooms but we knew that on booking. The car parking once again met low standards with very limited and overpriced customer gouging. Gets a 1 star on my Parking score. The soap dispenser fell off the wall when I went to use the shower. Otherwise This place was Ok it has a bar and small restaurant to purchase breakfast from.
Stayed 3 nights in Feb 2024
Response from Thomson on 25 Feb,2024
Kia Ora Peter,Thank you for your feedback.The carpark pricing is designed considering the nearby options and the number of spaces on site.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Feb 2024
Response from Thomson on 19 Feb,2024
Kia Ora Janet,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this hotel it's worth the price, very close to restaurants, bars and attractions in general. I had an issue with my room and they immediately changed it, which was amazing customer service, the manager and the girls from reception are amazing. I would stay again here definitely!
Stayed 4 nights in Feb 2024
Response from Thomson on 13 Feb,2024
Kia Ora Karen,Thank you for your feedback.We look forward to welcoming you in the near future.Kind regards,Microtel by Wyndham, Wellington

8/10 Good

Chikako, Queenstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Thomson on 18 Feb,2024
Kia Ora Chikako,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Very tidy rooms
Stayed 4 nights in Feb 2024
Response from Thomson on 13 Feb,2024
Kia Ora Jon,Thank you for your feedback.We look forward to welcoming you again in the near future.Thank you.Kind regards,Microtel Wellington

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay there was amazing. The staff I encountered was helpful and always had a smle. It really was a home away from home.
Response from Thomson on 12 Feb,2024
Kia Ora Lynn,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Robin, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and shower very good. The room only had a small window that was curtained and not reachable to open the curtains. So no way to get natural light. Average accomodation nothing stellar but nothing awful either
Stayed 1 night in Feb 2024
Response from Thomson on 6 Feb,2024
Kia Ora Robin,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Michelle

Business traveller
Room was very tidy but no window and was disappointed with no Parking and a little scary walking thriftiness road to room.
Stayed 1 night in Jan 2024
Response from Thomson on 5 Feb,2024
Kia Ora Michelle,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Matthew Gregory

It was clean and comfortable. Soundproofing wasn’t particularly good however.
Stayed 4 nights in Jan 2024
Response from Thomson on 5 Feb,2024
Kia Ora Matthew,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Roberta

Liked: Cleanliness, staff & service
You needed your key card to enter the front door, so arrival was odd. Drop off was also weird until you got your assigned parking spot. Rooms did not have TV, you had to stream from your device and apps did not work internationally.
Stayed 1 night in Jan 2024
Response from Thomson on 5 Feb,2024
Kia Ora Roberta,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculately clean and great sized room.
Very clean and tidy room. Good size and great rooms. Nice comfy bed and good location.
Stayed 2 nights in Jan 2024
Response from Thomson on 5 Feb,2024
Kia Ora Jasmine,Thank you for your feedback.We look forward to welcoming you again.Thank you.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Kimberlee, Bainbridge Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were nice but a long way from the nicer part of town. It was fine for 1 night but we had to drive to dinner.
Stayed 1 night in Jan 2024
Response from Thomson on 1 Feb,2024
Kia Ora Kimberlee,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Vishal

Stayed 1 night in Jan 2024
Response from Thomson on 20 Mar,2024
Kia Ora Vishal,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

6/10 Okay

Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer swelter
Room 105 a/c cooling did not work, so my room was overly warm at night preventing good sleep. Most rooms do not have windows, if they do then it is a small skylight.
Stayed 2 nights in Jan 2024
Response from Thomson on 29 Jan,2024
Kia Ora Warwick,Thank you for taking the time to tell us about your experience at Microtel by Wyndham Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel by Wyndham Wellington, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Kind regards,Microtel Wellington

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At certain times free street parking eg weekends on other side of road from hotel
Stayed 2 nights in Jan 2024
Response from Thomson on 23 Jan,2024
Kia Ora Kathryn,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check-in with friendly staff. Internal rooms can be quite warm & not the easiest to cool even with the air conditioner.
Response from Thomson on 23 Jan,2024
Kia Ora Jeremy,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Warrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was excellent, but... Top floor room and was stifling hot, would have been a much better arrival if the hotel had turned on the Aircon prior to arriving
Stayed 1 night in Jan 2024
Response from Thomson on 23 Jan,2024
Kia Ora Warrick,Thank you for your feedback.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

2/10 Terrible

Sabrina

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Thomson on 16 Jan,2024
Kia Ora,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomson on 15 Jan,2024
Kia Ora Craig,Thank you for your feedback.We look forward to welcoming you again in the near future.Thank you.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up needing to stay another night and the staff were very helpful. The room was great and we had a great stay. Thanks
Stayed 1 night in Jan 2024
Response from Thomson on 9 Jan,2024
Kia Ora Don,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

4/10 Poor

Bryan Lee, Tokoroa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Visiting this hotel, the look is very industrial , we had 2 rooms cause the first room the AC was not functional at all, it was at least 26C in the room but closer to 30C while the second room after complaining to the front desk , they put us in a room were the ventilation was somewhat functional but it did not cool down the room , they only cooled down the room to maybe 23C , also the bed is very high , my wife who is 160cm had a lot of difficulty to get into bed. Also, they took a 100$ deposit but it wasn’t stated anywhere that they took that and it takes a very long time to get it back, and the parking is very difficult to park in it , very narrow and not easily to move in and out of it , I would not recommend this hotel
Stayed 2 nights in Jan 2024
Response from Thomson on 9 Jan,2024
Kia Ora Bryan,Thank you for your feedback.Unfortunately the Aircon were out of order on the day for a while due to unexpected technical fault. Appologies for the inconvience caused to you. The 100 bond is a standard fee we take for all check-ins. This information might have been overlooked while making the reservation.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Thomson on 9 Jan,2024
Kia Ora Fred,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and surprisingly spacious for a microtel. Bed was very firm. No shampoo & conditioner, spare towels or blankets. TV is at the end of the bed so on/off light is in your eyes when sleeping. We would definitely stay again.
Stayed 4 nights in Dec 2023
Response from Thomson on 7 Jan,2024
Kia Ora Amy,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

4/10 Poor

Daniel

Liked: Cleanliness
Dark small rooms, parking extremely expensive, staff not really helpful concerning parking reservations.
Stayed 2 nights in Dec 2023
Response from Thomson on 7 Jan,2024
Kia Ora Daniel,Thank you for your feedback.We have limited parking onsite hence we do not take any reservations in advance. It is purely on first come first serve basis with 35/day fee.We look forward to welcoming you again.Kind regards,Microtel by Wyndham Wellington

4/10 Poor

Alex

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Convenient but room service is not good
Stayed 3 nights in Dec 2023
Response from Thomson on 3 Jan,2024
Kia Ora Alex,Thank you for your feedback.With Wyndham green initiative, our hotel is delighted to participate into the environmentally friendly mechanism, we have therefore minimized the usage of energy, water and detergent from laundering towels and linen etc. When you are staying more than 3 nights, we will provide a in room service on the third day. However, if you need any fresh towels or amenities during your stay, we are happy to provide you from reception.We look forward to welcoming you again in the near future.Thank you.Kind regards,Microtel by Wyndham Wellington

4/10 Poor

Majdi

Liked: Cleanliness
Disliked: Staff & service, room comfort
A Disappointing Stay at the Microtel by Wyndham We
Wellington is a vibrant city, so I expected my stay at the Microtel by Wyndham to be equally bright. Unfortunately, my experience fell short, and I walked away feeling more confined than captivated. The cleanliness was undeniable, but I felt trapped without a window. No natural light to paint the day’s moods, just claustrophobic walls amplifying every sigh. And then there was the bed, perched high like a lonely throne guarding a secret stash of socks. Climbing aboard was an adventure, and comfort, well, let’s just say it kept its distance. Speaking of adventures, navigating the hotel late felt like an escape room challenge. The reception leaves by 7pm. So if your flight got delayed, good luck getting in because you will need a room key to enter the building. The price tag whispered luxury, but the experience shouted budget constraints. It felt like paying for a first class ticket on a rickety bus. Finally, just when I thought things couldn't get weirder, a fire inspector came knocking at my door like there was a fire only to tell me after i cut my shower short that he just wanted to do an alarm test and that he was told no one in the room. Apparently, my existence in the room was a mystery even to the hotel staff. Talk about a privacy breach that could put a damper on any shower! So, while the Microtel might claim cleanliness as its crown jewel, the lack of light, quirky furniture, disappearing reception, and questionable value cast a long shadow over my stay.
Stayed 3 nights in Dec 2023
Response from Thomson on 3 Jan,2024
Kia Ora Majdi,Thank you for taking the time to tell us about your experience at Microtel by Wyndham Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel by Wyndham Wellington, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, clean rooms.
Stayed 2 nights in Dec 2023
Response from Thomson on 22 Dec,2023
Kia Ora Sarah,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Anna

Stayed 4 nights in Dec 2023
Response from Thomson on 22 Dec,2023
Kia Ora Anna,Thank you for your feedback.We look forward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at micro hotel was honestly very good. The only thing which left a sour note was the $35 fee for parking, especially since there is parking just down the road from the hotel which is much cheaper. Overall the staff were lovely and the cleanliness was awesome.
Stayed 1 night in Dec 2023
Response from Thomson on 20 Dec,2023
Kia Ora Kiara,Thank you for your feedback.We look foward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Thomson on 20 Dec,2023
Kia Ora,Thank you for your feedback.We look foward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

8/10 Good

Hartmut, Wiesbaden

Travelled with family
Liked: Amenities
Convenient, clean, modern rooms and bathrooms Centrally located Good value !
Stayed 1 night in Dec 2023
Response from Thomson on 20 Dec,2023
Kia Ora Hartmut,Thank you for your feedback.We look foward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington

2/10 Terrible

Dennis

Stayed 3 nights in Dec 2023
Response from Thomson on 20 Dec,2023
Kia Ora Dennis,Thank you for your feedback.We look foward to welcoming you again in the near future.Kind regards,Microtel by Wyndham Wellington