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Reviews of Ohtel Wellington

4.5 out of 5
Ohtel Wellington
66 Oriental Parade, Wellington

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 301 reviews" "
Rating 8 - Good. 67 out of 301 reviews" "
Rating 6 - Okay. 18 out of 301 reviews" "
Rating 4 - Poor. 3 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,bed, pillows,shower and coffee shop on premises
Stayed 3 nights in Feb 2024
Response from Szandra on 8 Feb,2024
Kia Ora LauraThank you for leaving an excellent review and that you pointed what you enjoyed the most during your stay at Ohtel Wellington. We hope to welcome you back in the future!

10/10 Excellent

Ijaz, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff. Could not fault it really.
Stayed 3 nights in Jan 2024
Response from Kei on 23 Jan,2024
Kia Ora Ijaz, Thank you so much for taking your time to share with us your experience at Ohtel Wellington! We are glad that you enjoyed your stay with us. We loved having you as our guests and we hope to welcome you back to Ohtel Wellington when you come visit Wellington again. Nga Mihi, Kei - Customer Service Host

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, great staff, quiet and safe. Great room
Stayed 2 nights in Nov 2023
Response from Kei on 22 Nov,2023
Kia Ora Gillian, thank you for rating us a 5! We are thrilled to hear that you enjoyed your stay with us as our team put in a lot of effort to make your stays memorable. Thank you for taking the time to share us your experience with us and we hope to welcome you back to Ohtel Wellington or Auckland in the near future. Nga Mihi, Kei

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Anna on 3 Jan,2024
Kia Ora Daniel, Thank you for the 10/10 review! We would love to welcome you back to Ohtel Wellington again soon. Ngā mihi, Anna, Customer Service Host

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special boutique hotel in Wellington
Everything was amazing, the room, the location, the breakfast and cafe options, and especially the staff. Our only complaint is that it would be nice to have some streaming channels on the tv as we cannot use our Australian subscriptions overseas
Stayed 3 nights in Oct 2023
Response from Clint on 12 Oct,2023
Kia ora Holly, I'm thrilled that you had such a positive experience, it was a pleasure getting to know you two. Management is aware of some of the limitations to the tvs, but I will be sure to remind them. I am looking forward to seeing you again next time. Nga mihi, Clint.

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2023

10/10 Excellent

Donald

Stayed 1 night in Sep 2023

10/10 Excellent

Bjorn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and really helpful!
Stayed 1 night in Sep 2023
Response from Clint on 14 Sept,2023
Kia ora Bjorn, we are delighted that you enjoyed our hospitality. Thank you for taking the time to leave a review.Nga mihi, Clint

10/10 Excellent

D

Stayed 1 night in Aug 2023

8/10 Good

Melissa, Ashland

Liked: Cleanliness, staff & service, amenities
I would love to give this hotel full grades because the staff, the amenities, the location, and the services are all first rate. My issues are solely with the bathroom. As noted in other reviews, the bathroom has glass doors and walls. They do provide a curtain so the privacy issues can be mitigated. The bigger problem for me was the lighting. There is a dim light on one side of the mirror, an accent light, and a direct light over the toilet, and that's it. The person who designed it has clearly never applied makeup. I had to keep walking out of the bathroom with a small mirror to check my work. They should get a few lighted makeup mirrors for guests who need them. Otherwise, it's a great hotel, with wonderful staff, great food and drink, and in a great location.
Response from Clint on 29 Jul,2023
Kia Ora Melissa, I'm glad you enjoyed your stay with us overall. I like your idea regarding the lighted mirrors and have passed on your suggestion to management. We hope to see you again in the future.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing first time visit will definitely stay again Staff super friendly and very help great communication Food was excellent A truly amazing place Highly recommend to others
Stayed 1 night in Jul 2023
Response from Kei on 25 Jul,2023
Kia Ora Lawrence,Thank you for taking your time to leave such a lovely review. We are so glad that you enjoyed your stay with us. It is always a pleasure to receive such positive feedback especially when our staff have been part of making your visit that extra bit special! We hope to see you again soon at Ohtel Wellington or Auckland. Nga Mihi, Kei

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff
We loved the location - close to Te Papa, large grocery store and easy walking to almost everything. The staff reception staff were excellent - very professional and friendly. We would stay here again.
Stayed 6 nights in May 2023
Response from Clint on 17 Jun,2023
Kia Ora Martha, we are happy to hear that you enjoyed your stay with us. We are looking forward to seeing you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in great spot.
Lovely little hotel in a wonderful spot, easy check in and helpful staff. Found the bathroom with the glass doors a little difficult however this would not stop me booking this hotel again.
Stayed 3 nights in Jun 2023
Response from Clint on 14 Jun,2023
Kia Ora, thank you for taking the time to review us. Most unfortunate to hear that you had trouble with our bathroom. We are glad that you enjoyed your stay with us overall and are looking forward to seeing you next time.Nga Mihi,Customer Service Team

4/10 Poor

Sallie

Travelled with partner
Disliked: Staff & service, amenities
Accessibility, ok. Like a basement room. Shower very strange with limited privacy. Furniture to close together to call it acceptable.
Stayed 1 night in Mar 2023
Response from Prasad Nadawade on 15 Apr,2023
Kia Ora Sallie, Thank you for taking the time to pass on your feedback, we’re terribly sorry that it did not meet your expectations on this occasion. Ohtel Wellington rooms are a bit quirky and the design of some of our rooms might not suit everyone. We certainly do have other room types that would perfectly suit your requirements. We would love to make it up to you, and offer you a true Ohtel experience, please let us know if you are planning a trip to Wellington again, so we help look after your booking.   Ngā mihi, Prasad Nadawade Ohtel Wellington Manager

6/10 Okay

Karla

Stayed 2 nights in Mar 2023
Response from Prasad on 27 Apr,2023
Kia Ora Karla, Thanks for rating us on Expedia. We look forward to welcoming you back again soon.Nga MihiPrasad Nadawade Ohtel Wellington Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique, Modern
Incredibly friendly and helpful staff. Fantastic room, location, and service!
Stayed 2 nights in Mar 2023
Response from Ohtel WLG on 19 Mar,2023
Kia ora Pamela,Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington and look forward to welcoming you back again soon. Ngā mihi,Rosita(Ohtel Customer Service Team)

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being right on the water in the heart of Wellington.
Stayed 7 nights in Feb 2023
Response from Ohtel WLG on 8 Mar,2023
Kia Ora Kristin,The view of Wellington Harbour is quiet lovely. Thank you for the review. Ngā mihi,Rosita(Ohtel Customer Service Host)

8/10 Good

Angele, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated getting fresh milk for our coffee. We found it a little noisy as it was just off the Main Street. However walk ability was great.
Stayed 1 night in Feb 2023
Response from Ohtel WLG on 23 Feb,2023
Kia ora Angele,Thank you for providing feedback on your recent stay with us. It was a pleasure having you as a guest. The hotel definitely has it's perks with it being in walking distance to many attractions in Wellington. We're happy to hear this was a highlight of yours. We'd love to have you back again as a guest if you're ever in Wellington again.Ngā mihi,Rosita(Ohtel Customer Service Host)

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were unique, loved the size of the room. Lift and internal areas could do with an upgrade but thats pretty minor. Loved the room and the location.
Stayed 1 night in Jan 2023
Response from Ohtel WLG on 23 Feb,2023
Kia ora Kelly,Thank you for giving us a five star rating! Our team are absolutely thrilled by this. Also, thank you for providing feedback on the conditions of our lift and internal areas. We'll definitely look into this. We'd love to have you stay with us again in the future.Ngā mihi,Rosita(Ohtel customer service host)

8/10 Good

Angele, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located. Appreciated having milk and coffee in the room.
Stayed 1 night in Feb 2023
Response from Ohtel WLG on 23 Feb,2023
Kia ora Angele,Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a convenient stay in central Wellington and look forward to welcoming you back again soon. Ngā mihi,Rosita(Ohtel Customer Service Host)

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room, clean and super quiet
Stayed 1 night in Aug 2022
Response from Prasad on 14 Jan,2023
Kia Ora Michelle, Thanks so much for sharing your positive feedback with us. Hope to serve you again soon. Kind Regards,Prasad Nadawade Ohtel Wellington Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to be a short walk from BATS Theatre, a supermarket, the waterfront. Delicious snacks in the Pantry. Friendly team. Super quiet at night (Studio room.)
Stayed 1 night in Jun 2022
Response from Ohtel on 22 Jul,2022
Kia ora Kris, Thank you for sharing your recent experience with us at Ohtel. We are absolutely thrilled that you enjoyed this unique and personalised experience we are creating. We hope to welcome you back again soon to Wellington, or our sister Ohtel hotel in Auckland. Kind Regards, Balaji Customer Service Manager

10/10 Excellent

Leslie

Stayed 1 night in May 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The service and room where amazing, very close to all amenities
Stayed 2 nights in May 2022

8/10 Good

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quite central hotel, super comfy bed and dog friendly 🤓
Stayed 1 night in Apr 2022
Response from Rohan on 7 May,2022
Kia ora Sara, Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington and look forward to welcoming you back again soon. Kind Regards, Rohan Dhamija, Customer Service Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure enjoyment
Lovely service, very welcoming, amazing room, good value, exceptional breakfast and delicious mini bar. Loved it! Incredible view, centrally located, amazing bathroom with deep bath.
Stayed 3 nights in Feb 2022
Response from Village Group on 3 Mar,2022
Kia Ora Richard, Thank you for taking the time to write about your experience with us. We are delighted we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon, Kind Regards, Balaji Raj Customer Service Manager

10/10 Excellent

joshua

Stayed 1 night in Feb 2022
Response from Village Group on 3 Mar,2022
Kia Ora Joshua, Thank you for taking the time to write about your experience with us. We are delighted we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon, Kind Regards, Balaji Raj Customer Service Manager

8/10 Good

Dirk

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to town
Stayed 2 nights in Jan 2022
Response from Village Group on 24 Jan,2022
Kia Ora Dirk, Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington city and look forward to welcoming you back again soon. Kind Regards, Balaji Raj Customer Service Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cool boutique space
Stayed 1 night in Jul 2021
Response from Village Group on 25 Aug,2021
Kia Ora, Thank you for 5 star rating on your recent stay with us. We are delighted we were able to assist in providing you with a memorable holiday in our boutique hotel. We hope to welcome you back again soon. Kind Regards, Balaji Raj Customer Service Team Leader

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Cosy rooms.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
So disappointed as we were really looking forward to this. We often stay at Copthorne and thought we'd splash out and stay at Ohtel. We won't be back! Our tiny room was claustrophobic. There was no window, no view, no bathroom door! and the carpet has large stains. The shower curtain blows around and water gets all over the floor. There's a wooden surround around the bed that makes getting in and out very awkward and I kept walking into it as the room is so small with no natural light. We were right next to the lift and reception so we heard everyone coming and going. If you do decide to stay here, make sure it's not the dungeon room that we got. The wotif photos are very deceptive.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view from the room. The bathroom was a bit strange as the curtain didn't provide much privacy!
Stayed 1 night in Mar 2021

10/10 Excellent

quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Very friendly staff, beautiful location, great comfortable room with a great view. Would stay here again.
Stayed 1 night in Dec 2020

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Jan, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we found the Hotel handy to everything we wanted to do.Good breakfast. The bathroom strange with glass door and curtain I would prefer a normal bed The wooden edging easy to tril against
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Great location, great service, lovely rooms. Would recommend and would stay here again.
Stayed 1 night in Aug 2020

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for a stay in Wellington
A wonderful stay at Ohtel Wellington. Staff really friendly and helpful. Beautiful room - very clean. Delicious breakfast. We have stayed in 6* accommodation and this is on a par.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Ohtel! The staff were incredibly helpful and friendly - and considering I was staying during COVID-19 level 3 that was especially important. I had my dog with me and they were incredibly accommodating - can’t believe a hotel as nice as this allows dogs. Room was immaculate, cool layout. Bed was very comfy, shower was spacious and high pressure. Loved the extra touch of a free drink on arrival. Beautiful location on the waterfront and across from a park - perfect for walking the dog. Overall was very impressed and will be back!
Stayed 1 night in Mar 2020

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Calum

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Great central location. Fabulous bathroom. Extremely comfortable bed. Friendly and helpful staff.
Stayed 1 night in Feb 2020
Response from T on 24 Feb,2020
Dear Guest, We are very happy to see you enjoyed your stay at Ohtel. I will pass along your comments to the team. We love the bathrooms too!! Warm regards, Tamara

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, welcoming and helpful. Mid century modern design elements and large size room for a hotel on the waterfront. A quick walk to national museum. Bathroom not very practical with a glass door and outside curtain.
Stayed 1 night in Feb 2020
Response from T on 24 Feb,2020
Dear Guest, We are delighted to read your enjoyed your stay at Ohtel. We love it when guest appreciate the design elements of our hotel, and the location as well. Warm regards, Tamara

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mid century modern furniture and the host staff.
Stayed 2 nights in Jan 2020
Response from T on 30 Jan,2020
Dear Guest, We're very happy to read your review. Thanks for the feedback. Warm regards, Tamara

10/10 Excellent

Dean, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky vide, very friendly and helpful staff. Great location
Stayed 1 night in Jan 2020
Response from T on 30 Jan,2020
Dear Guest, We are very happy to see you enjoyed your stay at our quirky boutique hotel! Many thanks for the feedback and rating. Warm regards, Tamara

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel with really friendly staff.
Stayed 1 night in Jan 2020
Response from T on 23 Jan,2020
Dear Andrew, Thanks for the lovely feedback and excellent rating. We really appreciate it.We're very happy you enjoyed your stay with us. Warm regards, Tamara

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from T on 26 Dec,2019
Dear Jonathan, Many thanks for the excellent rating. We are very happy you enjoyed your stay. Warm regards, Tamara

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super cool with an awesome view. Staff were friendly and provided an unexpected welcome drink. Great location on waterfront.
Stayed 1 night in Dec 2019
Response from T on 5 Dec,2019
Dear Guest, We are delighted you enjoyed your stay with us. Thanks fro the excellent rating and feedback. We do appreciate it! Warm regards, Tamara