Search Apart Hotels in Wellington

"Amazing "

"Our stay at Opal had some positives, but the check-in experience and overall communication were disappointing and set the tone for the visit. At arrival, there was confusion around our reservation and very little proactive communication from the staff. We weren’t clearly informed about what was happening, what the delay was, or what to expect next. Instead of feeling welcomed, we felt like we had to keep asking questions just to understand basic details. Throughout the stay, this lack of communication continued in smaller ways—information wasn’t clearly shared, and we often had to follow up ourselves rather than staff anticipating needs or keeping us informed. To their credit, the hotel did offer some compensation (drink vouchers and breakfast), which was appreciated. However, those gestures didn’t fully make up for the initial experience and ongoing communication gaps. For a property at this level, I would expect a much more organized and proactive approach—especially at check-in, which is the first impression. With better communication and clearer coordination, this could easily be a much stronger guest experience."

"Gorgeous "

"Price performance fit and I felt safe and comfortable. Would definitely stay at nova inn again."

"Nice people at motel "

"Parking secure, staff 24 hrs., clean room"

"After parking my car, the walking to the entrance, there was trash and dog poop on the sidewalk, which is still there when I left. The lobby is beautiful. Room was nice, clean but average-nothing special. My room, no matter what I set the temperature at stayed at 66*. I called and asked them for an extra blanket, it never came. The next morning, I called and asked them to send someone to fix it. I waited an hour and a half and no one showed up. I enjoyed the beach with the chairs and service. Lunch was great too. I have traveled all over the world and stayed in many hotels. I guess for the price of this hotel, I expected more. For me, it was average."

"Great front desk service! "

"safe , convenient location, breakfast provided was good"