Premier Inn, West Clandon hotels

"Great location "

"very convenient to Terminal 5"

"Funny how the little things matter the most when it comes to rating a hotel. I liked everything about this hotel except 1 thing! Bad pillows mean a bad night of sleep and when you just got off the “red eye” from the US, the pillows need to be soft and comfortable, they weren’t. They were flat and hard! Think about the difference between a nice dinner roll and a plain white cracker!"

"Clean room ideal for staying prior to a flight the following day. Bathroom was quite compact however and the shower holder had broken so kept slipping down."

"A great spot for an overnight stop over. Welcoming staff, nice breakfast and comfortable small rooms."

"Large hotel, interior a bit dark. Long walk to lift/ room, friendly, nice restaurant, "

"Excellent staff and good clean room "

"Fast free internet, friendly helpful staff, great buffet breakfast"

"Staff were very friendly, and the hotel very convenient before/after a flight. Rooms were clean and have great runway views if you book this type of room. Fridge was very useful too. Restaurant prices are very expensive, so we popped to M&S within the airport and stocked the fridge up with a few bits. "