Britannia Hotels, West Country hotels

"Clean room, spacious, good bed and linens, walk in shower. On site parking a plus though spaces tight owing to pillars and preponderance of large cars. Breakfast very basic and not particularly appetising. Too few staff and minimal effort to welcome and explain available choices. Check out day rushed owing to a planned power outage."

"Excellent stay here. Friendly staff, including the bar man. Ideal location for the city centre. Breakfast was delicious and such a choice. Highly recommend. "

"Great location and value - the bed was a bit too hard for my liking."

"We informed about Bday and got many pleasant presents and room upgrade"

"Fine for a pre flight stop over"

"Amazing Hotel, clean, great location and the breakfast was fabulous."

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but nothing of any concern. The rooms were lovely and clean, amenities great (coffee machine , Crabtree and Evelyn toiletries) and breakfast was spot on - hot food very well cooked and refreshed all the time. Car park underneath the hotel was convenient too. So big thank you from us."

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"Noisy quests kept me awake in night..banging.. Poor selection for Gluten free meals . Waited hour for chips...hotel smelt damp in corridors. "