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"broke up after this trip... nothing to do with the hotel, hotel is lovely. we used the park and ride as it drops you off right outside the hotel"

"Beautiful decor love the aircon central location for train tour buses shopping and restaurants"

"overall we had an excellent stay. staff were excellent. Breakfast waa delicious. bed was comfortable and room was quiet. room was clean and well maintained. good location. The disappointment was the room was much smaller than picture on expedia. in making your reservation ask them about the size of the room. location is good but it is hard to get out of the parking lot due to hedges blocking view it made id difficult"

"Lovely hotel well placed for the city centre. Very walkable and parking close by. Lovely staff and great pool and spa "

"Staff, room, bed, shower all really good. Breakfast v average but included within standard cost. Good value and great location. "

"Overall our stay was pleasant. The room and hotel itself is beautiful. Our issue came with the food. We wanted some food at about 9:15pm sent to our room and all that was available were tiny sandwiches which were not substantial. I have stayed at many 5 star hotels that offer far greater choice and variety with room service, especially when it’s at a relatively normal hour. We had high hopes for the breakfast but unfortunately was underwhelming for a whopping £30 per person I was expecting a lot more choice. The flavours and offerings for a 5 star hotel were sub par. The eggs benedict felt like it was made at a 2 star hotel. I would say that also waiting about 20 mins for each dish was far too long. It looks like the hotel is lacking a proper breakfast buffet reminiscent of what you would expect at a luxury hotel. It’s safe to say although the hotel is beautiful I will not be staying again although the spa and massages we had were lovely."

"Basic and easy for last minute stay as our train back to London was too late. Very basic but clean. Warning that windows don’t open. We paid “extra for window” that doesn’t even open. "

"Staff were extremely friendly and very helpful. Great location of Bath city centre, just a short walk. We had no problems parking onsite."

"Hotel is in a great location, short walk from the station and close to the main town. Staff were very friendly an helpful- we were able to leave our case there when we arrived prior to check in and also on the day we was leaving so we didn’t have to carry around town- this was an added bonus! Breakfast was a great variety with everything you needed to set you up for the day. The room was clean and spacious with washing products available and plenty of towels. Very comfortable bed too. Would definitely recommend to anyone and I would be of my hotel of choice if I was to return to Bath. "