Search Castles in West Knoxville

"The staff was fantastic in the lobby was lovely to spend time in socializing."

"Breakfast limited in items & some items (warm-not hot eggs and french toast strips) were almost depleted 90 min before end of breakfast being served. If walking is a problem, ask at checkin for a room near only elevator. We walked and walked to room 249. Room was really quiet and beds comfortable. "

"Dinner in The Drawing Room was excellent but there was food debris all over the floor. That was disappointing."

"Incredible hot breakfast. Friendly staff. Large room with small refrigerator and coffee maker. I stayed for one night for the Big Ears festival. Good location with lots of restaurants. For longer stays, I prefer an apartment rental with a full kitchen, but this was perfect for one night. A nice perk - warm, fresh cookies at check in. "

"Water pressure was great in the shower, bathroom sink hot water only trickled, cold water was fine. Breakfast left something to be desired. No waffle mix available, has to settle with just eggs and sausage and no salt or pepper available. It would've been a perfect breakfast for anyone that only eats cereal, yogurt, fruit and bagels. Overall, it was ok but not great. Smelled like cigarette smoke and weed in the hallways. It was clean though, that's pretty much what matters most to me. I've had worse experiences for sure. "

"Everything was really nice. "

"Parking was super easy and was very close to lots of food places. Front desk help were awesome. We will stay there again when we visit in the future. "

"Great"

"My room was moved to a "pet friendly room". I was ok with that until I went in the room. Pet friendly rooms should have a bordered platform under the box spring so cats cannot get under there. The material under the boxsprings were torn and half of it laid on the floor. Looked very tacky. Before I brought my cat in I looked under the beds with a flashlight. They were absolutely filthy with a sticky trap for bugs under each bed. If a cat put a paw in there to investigate a dead critter, its paw would stick to it and it would be painful to try and get it off. Therefore, I had to keep my cat in a pent up cage so he would not get dirty since I was there for a cat show. The beds were so old that when you went to lay down, you were in a deep indentation where everyone else had been sleeping. Very, very uncomfortable. The manager was not helpful at all. "No other rooms available" she said. I had reserved the room through a 3rd party, so not a good chance of getting my money back. She would not even give me a mop or broom to sweep under the bed. I will never stay at another La Quinta again. This is the second La Quinta that had a filthy room."