Find West Syracuse Hotels with Shuttle Services from S$89

"Building is clean, housekeeping staff eey nice. Front desk, was raining while on the phone with manager as I checked in. Trainees should have direct support. The grounds around the parking lot and outdoor space scattered with garbage, butts and trash... "

"Check in went great, Taylor was very professional, helpful and kind. He also helped us when the key stopped working and he happened to be on our floor, opened the door for us an brought back 2 new keys, that was going above and beyond and the reason I'm writing this review. The hotel have seen better days, not sure if its going thru a remodel. The breakfast, very poor, the hot food was cold and the toaster didn't toast. The coffee was ok. They dont clean your room unless you request it, which surprised me. We stayed there for a whole week and our room was cleaned after 4 days because I asked a maid on our floor and she explained they dont do it unless it is requested. They still have the old fashion tini soap bottles, not the shower soap dispenser, so we had to request more soap on day 2, since they dont clean your rooms daily, another hassle. Overall, I gave a 3 star rating."

"Nice room"

"We actually had a bad experience there. The bathtub was clogged up. There was no body wash and they took a long time to take care of issues they came twice and problem was not resolved"

"Everything and the staffs were great!"

"Clean room, great staff, great service "