Find Luxury Hotels in West Syracuse

"When we checked in our room it was decent, it didn’t smell fresh but it didn’t stink. We discovered the tv wasn’t working and when we called the front desk they stated they were aware and it would be fixed tomorrow. They offered no apology or accommodation. Our shower leaked the entire stay and the shower knob broke. They didn’t offer clean towels nor did they clean our room or offer to take the trash out and we were there 5 days and were a family of 4. I will NEVER stay here again nor would I recommend anyone. For what we paid $1381, we should’ve received much better service than that. "

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"Spacious room. Beds were very comfortable."

"Every thing was good. Would of like to see a full variety of continental breakfast choices. "

"As with many other Comfort Inn properties, this facility was average at best. Due to limited availability in the area, I ended up paying a significant amount ($1,200 for a 3-night stay) which made the overall experience even more disappointing. The first room assigned to me had mold on the windows, which I unfortunately discovered on the second day. To the hotel’s credit, the front desk changed the room promptly once I reported it. On the first day itself, I had also requested a replacement comforter because the one in the room was heavily stained. In addition, the sink was leaking, and some of my belongings placed underneath got wet. The room also had a persistent musty smell throughout the stay. Overall, this was a below-average experience and not what I expected given the price paid"

"Clean room. Convenient location."

"We got exactly what we paid for: great staff, clean and quiet environment, and well-located relative to the highway and university. Only drawback was the breakfast, which was pretty bland and limited. The staff is phenomenal, though; highly responsive and consistently friendly. Will likely book again."

"The place was surprisingly fantastic! I'd never heard of it before but I guarantee that I will stay there again anytime I'm in town! Great value, clean, and breakfast included. The staff was friendly and helpful. Can't say enough good things about the place."

"Clean room, great staff, great service "