Mercer Collection, West Wight hotels

"Impressed. Room seemed newly updated and was clean and comfortable. Swimming pool was warm and the kids enjoyed it. Breakfast was good though the bacon could have been better cooked, it was a little underdone. Short walk to the beach. Note I parked on the street and now have a car covered in bird droppings so avoid the trees! Will definitely look to book again when we can. "

"Staff’s are kind and accommodating. Room’s clean , food’s are good husband love the buffet..difinitely recommend it to other travellers to stay in this hotel."

"Had a lovely two night stay here whilst exploring Bournemouth. The hotel itself is lovely and the staff were all very nice and accommodating. Good breakfast, spacious rooms; and a bath! A very convenient location to the beach and the town. It is right in the middle of a very steep hill though, not at fault of anyone, but it was a pain for myself to walk up; says more about me than the hotel lol! But an excellent value hotel and id stay again! "

"Staff was geat. Friendly. Very close to cruise terminals. Lots of restaurants and things to see in the area."

"We stayed here for one night before our cruise. The property itself was nice, and the bedding was comfortable, but the room felt a bit outdated, especially for the $250 nightly rate. The tub/shower setup was odd—with the shower head fixed to the wall—and the separate shower was clogged, causing water to back up. The sink drain had the same issue. The carpet was coming up from the wall, which added to the overall worn feel of the room. On a positive note, the restaurant looked great, and the bar inside the solarium was a nice touch. Overall, it was just okay for a one-night stay, but I expected a bit more for the price. "

"Great for location close to port for cruising."

"Very comfortable and clean room. Love the balcony and the view. Walkable distance to restaurants and grocery. Very comfortable bed. "

"Really helpful and friendly staff. Great location for our trip to the cricket."

"The lady at the reception was lovely and of great help. "