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Reviews of Anchorage Complex

3.5 out of 5
Anchorage Complex
6 Banksia Court, Whitsundays, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

10/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, room comfort
HOLIDAYYYYYY
Great place, family friendly, great pool, use of buggy and the list goes on...................
Stayed 5 nights in Jan 2024

6/10 Okay

Cam

Travelled with partner
Disliked: Property conditions & facilities
Let’s start with the upsides: the property itself isn’t too bad, if a little run down; the massive spa bath is amazing; it comes with its own golf cart (which is essential on the island); wildlife runs around the property; and the bed was pretty comfortable; it has aircon and a smart tv. The downsides: it is a bit run down; there’s no thought for the little things - no tea, milk, sugar, hand soap, salt, paper towels; they provided two rolls of toilet paper for a week. While the Hamilton island tour desk people were lovely, they don’t control the cleaners/valet (The immaculate team)- who choose when you check out without consulting you and won’t answer phone or text when you try to get hold of them. We wanted a late check out but they showed up early and asked us to leave, then just left us without a transfer to the airport. Another, fairly minor, annoyance was the groundskeepers started with leaf blowers and hedge trimmers before 8am every morning, worked loudly for an hour and then appeared to knock off for the day. There was trash around our property and the pool had leaves in it.
Stayed 5 nights in Aug 2023

6/10 Okay

lisa

Liked: Amenities
Loved the birdlife and the landscaping. Felt property maintenance could be better however – screens needed replacing, kitchen cupboard door was off its changes, screens needed cleaning. Despite being winter no extra blankets were supplied
Stayed 4 nights in Aug 2023

8/10 Good

Mark, MURARRIE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious one bedroom apartment was very comfortable and well equipped, easy access.
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The unit it self was in a decent condition, some repairs were going on (roof patched up but not painted), the mattresses were disgusting old & painful. I booked this unit for my project manager to stay during a work junket and he slept on cushions on the floor for 2 nights then booked an early flight home after the property manager said they could not do anything (reviews complaining about the mattresses dated back to 2018
Stayed 5 nights in Apr 2021

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, room comfort
Quiet and Leafy
The complex was very nice. Quiet and leafy environment. Our unit needed a few repairs. Broken bin, cupboard door and screens. The cockatoos are the culprits with the screens. They will attempt to get into apartment any way possible. Otherwise a nice place to holiday.
Family Holiday
Stayed 5 nights in Aug 2020

10/10 Excellent

CMax, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Would definitely go back.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rental of buggy was included in the price, and the hotel was very good because we can go anywhere using buggy from the hotel.
Stayed 4 nights in Nov 2019