No 843 Haicang Ave, Haicang District, Xiamen, Fujian
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6 out of 11 reviews" "
10 - Excellent
6
Rating 8 - Good. 4 out of 11 reviews" "
8 - Good
4
Rating 6 - Okay. 0 out of 11 reviews" "
6 - Okay
0
Rating 4 - Poor. 1 out of 11 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 11 reviews" "
2 - Terrible
0
8.8/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Sung-June
Travelled with family, Travelled with family and small children
Overall very good experience. New modern room and facilities.
Verified traveller
Stayed 1 night in Aug 2019
Response from Jinny on 7 Aug,2019
Dear guests,Thank you for choosing to stay at courtyard house Xiamen and your sincere comments on us.It is a great honor for you to have fond memories of this trip.Wish you all the best and look forward to meeting you again in the near future.
Dear Distinguished Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We do hope we will have the pleasure of welcoming you back to Courtyard by Marriott Xiamen Haicang.
Nice hotel, but is located in brand new area, not too much store arround
YIPENG
Stayed 1 night in Apr 2019
Response from Queenie on 23 Apr,2019
Dear Distinguished Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We do hope we will have the pleasure of welcoming you back to Courtyard by Marriott Xiamen Haicang.
Nice new hotel. Services such housekeeping is very slow, staff lacks training and very few English speaking staff which make it very challenging if you need help or have an emergency and have to call for service.
cleanness and tidiness can be improved
but good service from the staff
Verified traveller
Stayed 3 nights in Apr 2019
Response from Queenie on 23 Apr,2019
Dear Distinguished Guest, Thanks for sharing your feedback with us. The problems about cleanness and tidiness are already reported to the relevant departments and ready to be solved. We do hope we will have the pleasure of welcoming you back to Courtyard by Marriott Xiamen Haicang.