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"I would say the best part of this resort is the food. The quality and choice is amazing both at the buffet and in the specialty restaurants. The full stay pass for the Spa was well worth it as the outdoor pool although heated were a bit too cold for us. The staff was really nice and helpful throughout the hotel."

"Friendly staff, big rooms. Nice pool and breakfast"

"Excellent staff, great hotel Breakfast superb No complaints and would go again "

"The only negative was house keeping, they didn’t leave towels or top up any of the tea/coffee/milk in the rooms and they sisnt give you a ticket to get out of the car parks as it was free to park in the adults only royal level "

"Great hotel, friendly staff and animation team, very tasty food with many options, many activities for kids around and in the pool. "

"I booked this hotel, after reading the reviews on Expedia!. This place truly is a gem - for sure, this is a palace - the hotel expands over a very large area on Playa Blanca, Lanzarote!. Staff are very friendly and always willing to go the extra mile. When booking, you have various options on the kind of stay you would like - if you prefer not to venture out, and stay at this 'palace' for your holiday, then All Inclusive (with extra Privilege) option is the one I would recommended (Which I purchased). The 'Privilege' option provides personnel service on breakfast/lunch and dinner, across a number of different themed restaurants...dependent on the number of days you stay, also will include access to the spa area (and what a lovely spa H10 has!). Would I come back - for sure - I stayed in Dec 2025, and the daylight hours, similar ish to UK, H10 is blessed, in that the sun will stay across the sea/ocean(there is no real beach) front, during the month of Dec, and also the sun sets to the side of the hotel, around 6 pm (same time zone as UK) - well worth a watch, when you are situated in this hotels Piano bar (main bar) area, which is at least 3 floors up."

"We only stayed for two nights but the accommodation had everything we needed, the staff were so friendly and helpful. I would definitely stay here again."

"Nice hotel"

"Ok"