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"Super friendly and helpful staff.The hotel is lovely, needs a bit of updating perhaps but we really enjoyed our stay.The main hotel’s business are conferences of all sort so you might prepare yourself for that aspect of it but didn’t bother us apart from one occasion when the entertainment was trying the music equipment and it was super loud but my concerns were listened to and the issue was resolved."

"Bertam Resort is really outstanding. Quiet location, Amazing architecture and ambiance, great pools (unfortunately I had not enough time for the waterpark). But as a vegetarian i would like to have a wider range of dishes."

"Ckean big room"

"2 katil besar👍 Tilam selesa👍 Ruang luas 👍 Layanan mesra dr staff👍 Lokasi baik👍 Mudah dapat makan👍 Tiada almari👎 Tiada meja👎 Tiada kerusi👎 Tiada kopi/teh disediakan👎 Waktu check in jam 3ptg ye bukan 2ptg "

"Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient. "

"Excellent hotel with great staff."

"The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom."

"The Hilton Double Tree is a quiet and clean property with great staff located just a short 10 min drive from the busier Natu Ferringhi area. This is a great property for families with children and there are family rooms (connecting doors) available. There is a small beach across from the hotel that is quiet but suitable for beach activities. "

"Great hotel , very modern and clean Superb location , close to local restaurants 👍"